Auto Serv

★★★★☆
Automobile - Repairs & Services
  • 100 N West St

    Charles Town, WV 25414

    Map & Directions
  • 304-728-2221

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The guys at AutoServ have been a blessing for me and my family for a few years now. These guys set the bar pretty high when it comes to customer service. On my last visit, I showed up without an appointment. My car was overheating and it was pretty clear that I wasn't going to make it into work. So I drove into AutoServ hoping to be seen. Not only did they get the car diagnosed quickly, but they also gave me a ride back home while I waited for the repairs to be taken care of. I had the car back the following morning and all is back to normal. Thank you AutoServ!!

5
★★★★★

The guys at AutoServ have been a blessing for me and my family for a few years now. These guys set the bar pretty high when it comes to customer service. On my last visit, I showed up without an appointment. My car was overheating and it was pretty clear that I wasn't going to make it into work. So I drove into AutoServ hoping to be seen. Not only did they get the car diagnosed quickly, but they also gave me a ride back home while I waited for the repairs to be taken care of. I had the car back the following morning and all is back to normal. Thank you AutoServ!!

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Nothing but good experiences the last 4 years...and running!! My only complaint is that I didn't find them earlier. I've got enough problems without having to worry about getting ripped off...thanks guys

5
★★★★★

Nothing but good experiences the last 4 years...and running!! My only complaint is that I didn't find them earlier. I've got enough problems without having to worry about getting ripped off...thanks guys

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The dealership told me that my car died b/c of sludge in the fuel pump. Their fix was to replace the fuel pump, fuel injectors, and the fuel filter. Cost $1428.43. I called AAA and asked if they worked with any shops close to home. They recommended AutoServ for another opinion. It arrived Thurs morn and I had it back by 3 that afternoon. Turns out it was a faulty crank position sensor. Total fix was 132 bucks (less than my diagnostic charge at Chevy). Very please with my experience at AutoServ.

5
★★★★★

The dealership told me that my car died b/c of sludge in the fuel pump. Their fix was to replace the fuel pump, fuel injectors, and the fuel filter. Cost $1428.43. I called AAA and asked if they worked with any shops close to home. They recommended AutoServ for another opinion. It arrived Thurs morn and I had it back by 3 that afternoon. Turns out it was a faulty crank position sensor. Total fix was 132 bucks (less than my diagnostic charge at Chevy). Very please with my experience at AutoServ.

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I will not go to this place again. I gave them two opportunities and they messed up each time. I received a quote for front and back brakes $295. I picked up my car and the bill was $355. When I complained, they only took $25 off.
I also ordered 4 tires on Friday April 17. I told them I would be in on April 24 after work. I dropped my car off on Friday, told them to do the tires and an oil change. 15 minutes after I dropped the car off, they called and said the tires had been sent back. I said keep the car and change the oil, I will pick it up Saturday morning. At 11:00 Saturday I picked up the car and NOTHING had been done. They were rude and I will not go back.

1
★☆☆☆☆

I will not go to this place again. I gave them two opportunities and they messed up each time. I received a quote for front and back brakes $295. I picked up my car and the bill was $355. When I complained, they only took $25 off.
I also ordered 4 tires on Friday April 17. I told them I would be in on April 24 after work. I dropped my car off on Friday, told them to do the tires and an oil change. 15 minutes after I dropped the car off, they called and said the tires had been sent back. I said keep the car and change the oil, I will pick it up Saturday morning. At 11:00 Saturday I picked up the car and NOTHING had been done. They were rude and I will not go back.

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