Chuck's Furniture

★★★★☆
  • 77 Lawless Rd

    Morgantown, WV 26501

    Map & Directions
  • 304-292-7621

About Chuck's Furniture

Hours
Sun 12pm-5pm, Mon-Thu 10am-7pm, Fri-Sat 10am-8pm
4.4 5
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We stopped at Chucks Furniture 21 years ago driving from Pittsburg. Found a living room set that we both just loved. Bought it and now we are her 21 years later doing the same thing. Our furniture held up great still usable and going to

3
★★★★★

We stopped at Chucks Furniture 21 years ago driving from Pittsburg. Found a living room set that we both just loved. Bought it and now we are her 21 years later doing the same thing. Our furniture held up great still usable and going to

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I ordered a $2700 leather sofa from Chuck's on 9/4/13. I was told it would probably come in within four weeks. Eight weeks later, I had not received my sofa. No one from Chuck's bothered to call me. I gave them a call to find out where the Thomasville sofa was. They were apologetic, but told me the sofa would not be delivered until 12/13. They offered to refund my money, and cancel the order. I told them no that I would wait until December. No sofa in December! Once again they did not call me with follow up. I had to call them. I was told that factory was shut down until January, and my sofa would arrive second week of February. GUESS WHAT...This is the last week of February 2014, and I still don't have my sofa. It is kind of a joke now. My husband and I are doing a wait and see if anyone from Chuck's calls us. I have been buying my furniture from Chuck's since 1990. I am very disappointed in their customer care now. The reason I am still waiting is because I hate furniture shopping. It took me a couple months to settle on the Thomasville sofa, and I don't want to start searching again.

1
★☆☆☆☆

I ordered a $2700 leather sofa from Chuck's on 9/4/13. I was told it would probably come in within four weeks. Eight weeks later, I had not received my sofa. No one from Chuck's bothered to call me. I gave them a call to find out where the Thomasville sofa was. They were apologetic, but told me the sofa would not be delivered until 12/13. They offered to refund my money, and cancel the order. I told them no that I would wait until December. No sofa in December! Once again they did not call me with follow up. I had to call them. I was told that factory was shut down until January, and my sofa would arrive second week of February. GUESS WHAT...This is the last week of February 2014, and I still don't have my sofa. It is kind of a joke now. My husband and I are doing a wait and see if anyone from Chuck's calls us. I have been buying my furniture from Chuck's since 1990. I am very disappointed in their customer care now. The reason I am still waiting is because I hate furniture shopping. It took me a couple months to settle on the Thomasville sofa, and I don't want to start searching again.

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Recent new customer to Chuck's and as long as I continue to receive the treatment they have shown I will be a life long customer. They have a great selection of furniture in every price point and they have great values. They seemed to focus more on quality furniture and unique items. Large selection of one of a kind pieces and American made furniture. They are a family owned and operated business that seems to love Morgantown and West Virginia! I had just an absolutely wonderful experience and will be recommending them to everyone in search of furniture.

5
★★★★★

Recent new customer to Chuck's and as long as I continue to receive the treatment they have shown I will be a life long customer. They have a great selection of furniture in every price point and they have great values. They seemed to focus more on quality furniture and unique items. Large selection of one of a kind pieces and American made furniture. They are a family owned and operated business that seems to love Morgantown and West Virginia! I had just an absolutely wonderful experience and will be recommending them to everyone in search of furniture.

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overpriced junk that they sell at Walmart and Sears...but you'll actually get customer service at Walmart and Sears...that says it all.

3
★★★★★

overpriced junk that they sell at Walmart and Sears...but you'll actually get customer service at Walmart and Sears...that says it all.

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Morgantown Mall. They have a huge selection but the markup on the furniture is huge. Most furniture places do this, so it's not like they're alone in this. But for this area, it seems like it is even higher. The store is huge, it's a big red barn. There's a decent amount of parking and the associates are friendly. They definitely try to sell, but that's how they make money.

PROS: Wonderful selection of furniture
CONS: Prices are high

4
★★★★☆

Morgantown Mall. They have a huge selection but the markup on the furniture is huge. Most furniture places do this, so it's not like they're alone in this. But for this area, it seems like it is even higher. The store is huge, it's a big red barn. There's a decent amount of parking and the associates are friendly. They definitely try to sell, but that's how they make money.

PROS: Wonderful selection of furniture
CONS: Prices are high

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