Emerald Doors

★★★☆☆

About Emerald Doors

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Home & Garden

Home & Garden
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They have beautiful doors. Emerald Doors has made doors for two of my homes. I was so pleased with the first door I had them make a front door with sidelights and a side door for my new house as well. Their staff is always helpful and answers any questions. They explain everythng and make sure you have what you need. I was able to get a custom designed door that is just what I wanted and they shipped right to my home.

5
★★★★★

They have beautiful doors. Emerald Doors has made doors for two of my homes. I was so pleased with the first door I had them make a front door with sidelights and a side door for my new house as well. Their staff is always helpful and answers any questions. They explain everythng and make sure you have what you need. I was able to get a custom designed door that is just what I wanted and they shipped right to my home.

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Do NOT use this company for custom doors. Patricia was so rude to my husband everytime he called. She spoke like she didn't have time to discuss our questions, and even told him WE should draw something ourselves and send it to them!!! Then, I sent an email to the company letting them know as a homeowner, consumer, and people with respectable retail experience, we expect higher levels of professionalism and customer service than we received. I told them I thought it was unacceptable for a custom door retailer to suggest we draw our own wrought iron door covers, especially since we sent them multiple pictures of what we had in mind. The owner, Pam Bell, said she was fine with us NOT doing business with her company! I would NEVER recommend this company to anyone who's looking for a custom door, so please be sure to tell your friends/family NOT to use them!!! Don't waste your time! There's a reason they have a C+ rating on Better Business Bureau .com. Lesson Learned!

1
★☆☆☆☆

Do NOT use this company for custom doors. Patricia was so rude to my husband everytime he called. She spoke like she didn't have time to discuss our questions, and even told him WE should draw something ourselves and send it to them!!! Then, I sent an email to the company letting them know as a homeowner, consumer, and people with respectable retail experience, we expect higher levels of professionalism and customer service than we received. I told them I thought it was unacceptable for a custom door retailer to suggest we draw our own wrought iron door covers, especially since we sent them multiple pictures of what we had in mind. The owner, Pam Bell, said she was fine with us NOT doing business with her company! I would NEVER recommend this company to anyone who's looking for a custom door, so please be sure to tell your friends/family NOT to use them!!! Don't waste your time! There's a reason they have a C+ rating on Better Business Bureau .com. Lesson Learned!

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Emerald Doors, formerly Emerald Stained Glass, makes beautiful doors. The craftmanship there is considerable to any place in the WV, as well as anywhere I've ever seen. The staff is very courteous and I would recommend them to anyone.

4
★★★★☆

Emerald Doors, formerly Emerald Stained Glass, makes beautiful doors. The craftmanship there is considerable to any place in the WV, as well as anywhere I've ever seen. The staff is very courteous and I would recommend them to anyone.

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