Audubon Animal Clinic

★★☆☆☆

About Audubon Animal Clinic

Categories
  • Veterinarians
  • Emergency Vets
  • Animal Hospitals
Hours
M-F 7am-6pm, Sa 7am-12pm, Su Closed
Special Offer
Doctor on call 24 hours a day!
Emails
  • audubonclinic@earthlink.net

Pets & Animals

Pets & Animals
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Clarksburg Veterinary Hospital

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2.1429 7
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I just want to let everyone know I did get another vet to come and see my horses, However it has cost $200 farm call fee, because of Audubon Animal Clinic in Bridgeport. When I called Audubon Animal Clinic last week Dr. Winnie Maset was out that day, they said someone would call me back. On Wednesday Mara from the clinic called to schedule the appt.for this week, when she started asking where I live I replied, Katy, she said Mannington? I said no, then she said Farmington? I said no, I have a Fairmont, address, I told her to ask Winnie, he knows where I live. She was been being rude and snippy on the phone for some reason, So I asked her why she was being rude to me? She then went off saying she wasn't being rude and she need to know where I live so she could get his schedule set. The she said never mind I will have someone else call me and make the appt. I never heard back from them, so I messaged winnie, He advised me, HE IS NO LONGER ALLOW TO WORK ON MY HORSES! OMG REALLY, He has been my vet for 15 yrs, We have been freinds since we were 5. Went to same chuch and school and now he can not work on my horses? Really? I waited a day and called the clinic and spoke to the office manager and told her it is unfair that he get penalized based on a 2 sided conversation, and they got one side of the story! She said she would talk to the owner about and call me back, That was Thursday last week, I never received a return phone call. Talk about unprofessional. I am hurt my friend didn't say, I'm sorry she is a long time client of mine and friend and I will deal with her directly, since their office personal is so rude. OH Well, I know I've now lost more than $$$$. Anyone else had problems like this with them..or is it just me?

1
★☆☆☆☆

I just want to let everyone know I did get another vet to come and see my horses, However it has cost $200 farm call fee, because of Audubon Animal Clinic in Bridgeport. When I called Audubon Animal Clinic last week Dr. Winnie Maset was out that day, they said someone would call me back. On Wednesday Mara from the clinic called to schedule the appt.for this week, when she started asking where I live I replied, Katy, she said Mannington? I said no, then she said Farmington? I said no, I have a Fairmont, address, I told her to ask Winnie, he knows where I live. She was been being rude and snippy on the phone for some reason, So I asked her why she was being rude to me? She then went off saying she wasn't being rude and she need to know where I live so she could get his schedule set. The she said never mind I will have someone else call me and make the appt. I never heard back from them, so I messaged winnie, He advised me, HE IS NO LONGER ALLOW TO WORK ON MY HORSES! OMG REALLY, He has been my vet for 15 yrs, We have been freinds since we were 5. Went to same chuch and school and now he can not work on my horses? Really? I waited a day and called the clinic and spoke to the office manager and told her it is unfair that he get penalized based on a 2 sided conversation, and they got one side of the story! She said she would talk to the owner about and call me back, That was Thursday last week, I never received a return phone call. Talk about unprofessional. I am hurt my friend didn't say, I'm sorry she is a long time client of mine and friend and I will deal with her directly, since their office personal is so rude. OH Well, I know I've now lost more than $$$$. Anyone else had problems like this with them..or is it just me?

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I recently changed my dogs to Audubon because Dr. Maset treats my horse (Dr. Maset is FABULOUS, 5 stars); however, I discovered that Audubon consistently "overbooks" app'ts and my typical wait time is over an hour for the most routine visit. Yesterday another woman and myself were scheduled at the exact same time for the same vet. I imagine Audubon does this to make money but it shows a complete disrespect for the clients and even for the professionals who are working in the practice. Based on comments from both clients and staff, this practice of overbooking is routine; when I asked the office manager, she did not deny it and told me I could transfer my dogs' records elsewhere. I find this practice to be unethical. Whoever owns/manages Audubon clearly does not respect the clients' time and takes advantage of those who need less expensive care and so are unable to take their pets elsewhere.

1
★☆☆☆☆

I recently changed my dogs to Audubon because Dr. Maset treats my horse (Dr. Maset is FABULOUS, 5 stars); however, I discovered that Audubon consistently "overbooks" app'ts and my typical wait time is over an hour for the most routine visit. Yesterday another woman and myself were scheduled at the exact same time for the same vet. I imagine Audubon does this to make money but it shows a complete disrespect for the clients and even for the professionals who are working in the practice. Based on comments from both clients and staff, this practice of overbooking is routine; when I asked the office manager, she did not deny it and told me I could transfer my dogs' records elsewhere. I find this practice to be unethical. Whoever owns/manages Audubon clearly does not respect the clients' time and takes advantage of those who need less expensive care and so are unable to take their pets elsewhere.

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The staff at Audubon made a big huge mistake in not seeing my dog when she was injured a few weeks ago. Insisted I go to the Emergency Clinic instead of seeing her established Vet Dr Thompson whom I have dealed with for years. She ended up needing multiple xrays and hip surgery.... which we endured a large Vet Bill which was fine and the Vet that did take her on as a new patient took very good care of her and her surgery was successful and she is doing very well. LOST REVENUE for the Audubon Animal Clinic. With a new Vet coming to Bridgeport soon I do not think could be a plus for this clinic, I could not get past the staff to speak to a Vet at Audubon the day of her injury to get her in that day. I will never recommend this clinic to anyone in the future which I have done several times in the past years. Your loss, OUR GAIN,

1
★☆☆☆☆

The staff at Audubon made a big huge mistake in not seeing my dog when she was injured a few weeks ago. Insisted I go to the Emergency Clinic instead of seeing her established Vet Dr Thompson whom I have dealed with for years. She ended up needing multiple xrays and hip surgery.... which we endured a large Vet Bill which was fine and the Vet that did take her on as a new patient took very good care of her and her surgery was successful and she is doing very well. LOST REVENUE for the Audubon Animal Clinic. With a new Vet coming to Bridgeport soon I do not think could be a plus for this clinic, I could not get past the staff to speak to a Vet at Audubon the day of her injury to get her in that day. I will never recommend this clinic to anyone in the future which I have done several times in the past years. Your loss, OUR GAIN,

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Now I know why Dr McCutcheons Ad in the yellow pages states " WE LIKE ANIMALS AND PEOPLE TOO " Must be in reference to the way the Audubon Clinic treats people and looks at them when they walk in the door with their pets. As my husband said they are eye rollers and look at you like they are so mad cause you walked in ! This has become a common fact amoung alot of people in the area who are seeking care for their pets elsewhere. I have spoken to 6 people recently who were treated terrible by staff at Audubon.

1
★☆☆☆☆

Now I know why Dr McCutcheons Ad in the yellow pages states " WE LIKE ANIMALS AND PEOPLE TOO " Must be in reference to the way the Audubon Clinic treats people and looks at them when they walk in the door with their pets. As my husband said they are eye rollers and look at you like they are so mad cause you walked in ! This has become a common fact amoung alot of people in the area who are seeking care for their pets elsewhere. I have spoken to 6 people recently who were treated terrible by staff at Audubon.

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I have taken my pets to Dr Thompson for years. He has done surgery on two of my pets over the years. I called for an appointment after my black lab woke up unable to walk and experiencing rt hip pain on 2/14/11. She is nine yrs old and in alot of pain. Me being a Nurse and scheduled for duty and my Husband a physician neither of us could get her there before 5 pm. We could have her there around 5:30. The receptionist would not give her any appt later than 5 pm. I understand that every office has its hours but could they not at least have evening hours or wait 30 minutes on an established patient that has spent alot of money over the years ?? I love Dr Thompson and his care has been exceptional and I hate to seek another vet but today I was forced to. In addition the last few times I was there with my dogs and my Fathers dog, the receptionist were VERY cold and unfriendly and a few years ago whenever I boarded one of my labs for a week, I was treated very rudely along with my dog when I picked her up. I vowed then never ever to board her there again which I have not. I have always had labs and we all know the character and personality of a lab. They are meek and mild and overall nice pets. Mine have always been exceptional. Of course when our animals hurt, we hurt. I was fortunate enough to find another VET whom I have never dealed with that worked me in and was willing to wait for my husband 15 to 20 minutes to get there with her. I will no longer be using Audubon for my vet services and I really hate this but you are only as good as your staff will let you be. I think the staff at Dr Thompsons needs reevaluated and some more evening hours offered to those of us that work through the day and have jobs that require us to be there. I have heard this from others in the past about the rude and uncaring staff but continue to do business there in spite of it. I have decided to take another route.

2
★★☆☆☆

I have taken my pets to Dr Thompson for years. He has done surgery on two of my pets over the years. I called for an appointment after my black lab woke up unable to walk and experiencing rt hip pain on 2/14/11. She is nine yrs old and in alot of pain. Me being a Nurse and scheduled for duty and my Husband a physician neither of us could get her there before 5 pm. We could have her there around 5:30. The receptionist would not give her any appt later than 5 pm. I understand that every office has its hours but could they not at least have evening hours or wait 30 minutes on an established patient that has spent alot of money over the years ?? I love Dr Thompson and his care has been exceptional and I hate to seek another vet but today I was forced to. In addition the last few times I was there with my dogs and my Fathers dog, the receptionist were VERY cold and unfriendly and a few years ago whenever I boarded one of my labs for a week, I was treated very rudely along with my dog when I picked her up. I vowed then never ever to board her there again which I have not. I have always had labs and we all know the character and personality of a lab. They are meek and mild and overall nice pets. Mine have always been exceptional. Of course when our animals hurt, we hurt. I was fortunate enough to find another VET whom I have never dealed with that worked me in and was willing to wait for my husband 15 to 20 minutes to get there with her. I will no longer be using Audubon for my vet services and I really hate this but you are only as good as your staff will let you be. I think the staff at Dr Thompsons needs reevaluated and some more evening hours offered to those of us that work through the day and have jobs that require us to be there. I have heard this from others in the past about the rude and uncaring staff but continue to do business there in spite of it. I have decided to take another route.

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I used to go to Clarksburg Vet but didn't like it much so started going to Audubon after friends gave good reviews. Been there twice with my yorkie and everything has been great there, got great care and service. Will be going again.

4
★★★★☆

I used to go to Clarksburg Vet but didn't like it much so started going to Audubon after friends gave good reviews. Been there twice with my yorkie and everything has been great there, got great care and service. Will be going again.

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Always have gotten great care for my Sheltie here. Rates are reasonable too. Our old veterinarian told us that The Audubon Clinic Inc. had more advanced technoloy then they did.

5
★★★★★

Always have gotten great care for my Sheltie here. Rates are reasonable too. Our old veterinarian told us that The Audubon Clinic Inc. had more advanced technoloy then they did.

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Message from Audubon Animal Clinic

The veterinarians at Audubon Animal Clinic are committed to your pet's health. Bridgeport-based Audubon Animal Clinic excels in the science of Veterinary medicine and was founded in 1983. Since then our staff members have excelled in compassionate veterinary care in the North Central West Virginia area. Audubon Animal Clinic is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet while maintaining a superior working environment for our employees. Audubon Animal Clinic offers the Bridgeport animal community medical, surgical, and dental veterinary services. For more information, call us today!

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