I had several pcs. of jewelry to pawn, but after the man at KVFJ looked at them he turned down two of the best pcs. and only gave me a small amount for the plain pcs. I am talking a mans diamond ring, and a womans wedding set from an up town jewelry store. He said he had too many of them in stock so he could not sell them. The store was dirty and seemed barren of many items. I feel I was ripped off big time. I do not recommend this place to anyone. Stay clear of it!!
Posted 09/22/09 | Report Abuse
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An Awesome Pawnshop!
by Anonymous
Kanawha Valley Fine Jewelry and Loan is the best pawnshop in West Virginia. I used to go to Will Jewelry and Loan, but they do not have any customer service skills. They are rude to their customers at Wills, but Kanawha Valley is awesome. They are helpful and always greet you upon entering the store. Then they always thank you for coming in the store when you leave. They offer the best prices out of anywhere and that I've been. I would deffinetly recomend them to anybody I know.
Posted 03/04/07 | Report Abuse
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Kanawha Valley Fine Jewelry and Loan is awesome to say the least! They have a huge selection of merchandise to choose from! Their store is VERY big, as well as immaculate! Their employees are great as well. They answer any questions you may have, and help as much as they can! They are located about 20 minutes away from my house, but I frequently visit there to find great deals! They are very fair when it comes to giving you a fair amount of money for your merchandise you want to borrow money against or pawn. I frequently recommend Kanawha Valley Fine Jewelry and Loan to all of my friends because they are definitely one of a kind!
Posted 11/25/05 | Report Abuse
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They don't honor their promises
by billyc4335
I called and spoke to a man named John before they closed the evening before and was told that they would hold an item for a agreed advertised price when I went to pick this item up I was told they would not be honoring this price. I drove for 35 min just for this item and was told they did not care and they would not be selling me this item at this price.
Pros: none at all
Cons: They lied to me, false advertising, Horrible customer servic
Posted 11/14/09
