Ark Animal Hospital

★★★★☆
  • 4171 Swingle Acres Rd

    Casper, WY 82604

    Map & Directions
  • 307-235-4737

About Ark Animal Hospital

Hours
Mon-Fri 7:30am-5:30pm

Pets & Animals

Pets & Animals
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3.5 2
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My first visit with Dr Jim Theis, July 2009, to discuss the concerns I had with my two cats indicated a doctor who is interested in a participatory client: copying my notes and history records of previous procedures, listening to my concerns and making his own notes, spending time... However my concerns are with his handling of the results of his dental procedure: tarter on the few remaining teeth, lower canines left sharp causing lesions on upper gums, mouth not flushed of extracted tooth particles/tarter, etc and a neck vein blood draw that developed into a small mound that would not heal (tumor?). Two weeks later a visit to inquire about obvious discomforts resulted in an immediate 'redo' to remove the tarter on two lower teeth. Instead they were extracted but months later the extractions were not marked on her dental files when I stopped in to co-ordinate the data in our files.
The most difficult result to accept is Dr Theis' disinterest in my cat's total deafness upon returning home from the initial dental procedure. Her hearing had been acute before the procedure and Dr Theis could not be specific about the anesthetic or its doseage.. a possible cause... and was not willing to research the result. He recommended that I go to another veterinarian. Very disappointing to have paid $800 for these results.
I know others who have been happy with his work. I can excuse an off-day of poor work. I cannot excuse an apathetic attitude with no interest in working with me to correct/explain my concerns.
In the 2 yrs since I have confirmed with Cornell Vet School and a research Clinic in Germany that certain anesthesias are known to affect the neural system... particularly if an animal has a slightly elevated T-4 (hyperthyroid). This was to be checked prior to her dental since she had recently begun medication. A T-4 taken on the day of her dental was slightly elevated.. it may be that Dr Theis took the blood test after the dental procedure as an adjustment in her meds rather than to postpone the dental procedure til she was within range. . Occasionally hearing returns within the first year. It is 2 yrs since her dental and she remains deaf and uncomfortable.
This is only my experience.. use with advisement.

2
★★☆☆☆

My first visit with Dr Jim Theis, July 2009, to discuss the concerns I had with my two cats indicated a doctor who is interested in a participatory client: copying my notes and history records of previous procedures, listening to my concerns and making his own notes, spending time... However my concerns are with his handling of the results of his dental procedure: tarter on the few remaining teeth, lower canines left sharp causing lesions on upper gums, mouth not flushed of extracted tooth particles/tarter, etc and a neck vein blood draw that developed into a small mound that would not heal (tumor?). Two weeks later a visit to inquire about obvious discomforts resulted in an immediate 'redo' to remove the tarter on two lower teeth. Instead they were extracted but months later the extractions were not marked on her dental files when I stopped in to co-ordinate the data in our files.
The most difficult result to accept is Dr Theis' disinterest in my cat's total deafness upon returning home from the initial dental procedure. Her hearing had been acute before the procedure and Dr Theis could not be specific about the anesthetic or its doseage.. a possible cause... and was not willing to research the result. He recommended that I go to another veterinarian. Very disappointing to have paid $800 for these results.
I know others who have been happy with his work. I can excuse an off-day of poor work. I cannot excuse an apathetic attitude with no interest in working with me to correct/explain my concerns.
In the 2 yrs since I have confirmed with Cornell Vet School and a research Clinic in Germany that certain anesthesias are known to affect the neural system... particularly if an animal has a slightly elevated T-4 (hyperthyroid). This was to be checked prior to her dental since she had recently begun medication. A T-4 taken on the day of her dental was slightly elevated.. it may be that Dr Theis took the blood test after the dental procedure as an adjustment in her meds rather than to postpone the dental procedure til she was within range. . Occasionally hearing returns within the first year. It is 2 yrs since her dental and she remains deaf and uncomfortable.
This is only my experience.. use with advisement.

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Ark Animal Hospital is a great place to board you pet for the weekend while you are out of town. They will be well taken care of and come how fresh and clean if you request a bath for them. They treat the animals with love and are happy to take care of them. The kennels are spacious so the animals aren?t cramped all weekend, and the price is right too!

5
★★★★★

Ark Animal Hospital is a great place to board you pet for the weekend while you are out of town. They will be well taken care of and come how fresh and clean if you request a bath for them. They treat the animals with love and are happy to take care of them. The kennels are spacious so the animals aren?t cramped all weekend, and the price is right too!

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