Giant Food

★★★☆☆
  • 11604 Reisterstown Road

    Reisterstown, MD 21136

    Map & Directions
  • 410-526-1660

About Giant Food

Categories
  • Grocery Stores
Hours
M-Sa 6am-midnight, Su 6am-11pm (Hours will vary due to the holiday season. See in-store for details)
Special Offer
Call Today
Phones
  • Fax (410-526-1690)
Services
  • Flu Vaccination
  • Peapod
  • UPromise
  • A+ Bonus Bucks
  • Western Union
  • Order It!
  • Coinstar
  • Travel Clinic
  • PNC Bank

Food

Food
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3.0 4
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.

lost my wallet and the last place I remembered having it was at my last stop to Giant's. My husband went to the store and inquired at the customer service counter and the clerk seem uninterested,,pulled out a box let my husband peek in and he did not see my wallet. I did a police report because of my credit cards which I cancelled that day.I waited 2-weeks before I renewed my driver license just in case I would get a call or my wallet would be mailed back to me....My husband shops at that store every week. We have lived in the community for 10-yrs. One day (8-weeks later) my husband went to into the store and the same persone at the customer service deks asked if he was still looking for his wife's wallet and then handed my wallet to him, stating that our home number was unlistedf. I was outraged because the clerk did not check with anyone in the store when my husband stopped by the first time. He was in that store every week and no one ever mentioned my wallet...When I got my wallet back I could tell someone had gone thru it. The contents of my wallet has several business cards from my doctors office, not to mention my address on the drivers license is an Owings Mills address. My husband's business card was directly behind my licences. She could of dropped my wallet in the mailbox outside of the store, or how about checking the pharmacy dept to see if they may have had my phone number since all of our pricriptions come from there. It is not anyone fault but mine for misplacing my wallet...but from that point on the insensitivty and the lack of urgency to get my wallet back to me is really scarey. I wonder if anyone in that store would have looked through my wallet if I collasped in the store. There needs to be training and a policy on how to handle these types of matters. I've always enjoyed shopping in this store, but the trust is gone and the smile we get I consider them to be phony..

1
★☆☆☆☆

lost my wallet and the last place I remembered having it was at my last stop to Giant's. My husband went to the store and inquired at the customer service counter and the clerk seem uninterested,,pulled out a box let my husband peek in and he did not see my wallet. I did a police report because of my credit cards which I cancelled that day.I waited 2-weeks before I renewed my driver license just in case I would get a call or my wallet would be mailed back to me....My husband shops at that store every week. We have lived in the community for 10-yrs. One day (8-weeks later) my husband went to into the store and the same persone at the customer service deks asked if he was still looking for his wife's wallet and then handed my wallet to him, stating that our home number was unlistedf. I was outraged because the clerk did not check with anyone in the store when my husband stopped by the first time. He was in that store every week and no one ever mentioned my wallet...When I got my wallet back I could tell someone had gone thru it. The contents of my wallet has several business cards from my doctors office, not to mention my address on the drivers license is an Owings Mills address. My husband's business card was directly behind my licences. She could of dropped my wallet in the mailbox outside of the store, or how about checking the pharmacy dept to see if they may have had my phone number since all of our pricriptions come from there. It is not anyone fault but mine for misplacing my wallet...but from that point on the insensitivty and the lack of urgency to get my wallet back to me is really scarey. I wonder if anyone in that store would have looked through my wallet if I collasped in the store. There needs to be training and a policy on how to handle these types of matters. I've always enjoyed shopping in this store, but the trust is gone and the smile we get I consider them to be phony..

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I shop here only because it's really convenient. I think that the prices are good for the sale items, but the produce is well below par. If they weren't right around the block from my house, I don't think I would shop there.

3
★★★☆☆

I shop here only because it's really convenient. I think that the prices are good for the sale items, but the produce is well below par. If they weren't right around the block from my house, I don't think I would shop there.

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This store is convenient to New Town. Good selection of products even though the produce and meats run low during good sales. The staff is usually helpful and frindly. The store is well lit and the aisles are big ehough for 2 carts to pass without a problem. At times there is not enough parking and not enough cashiers for all the customers. Clean store and worth goign to do your weekly shopping or to get just a few items.

3
★★★☆☆

This store is convenient to New Town. Good selection of products even though the produce and meats run low during good sales. The staff is usually helpful and frindly. The store is well lit and the aisles are big ehough for 2 carts to pass without a problem. At times there is not enough parking and not enough cashiers for all the customers. Clean store and worth goign to do your weekly shopping or to get just a few items.

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I drive past several other grocery stores to use the Cherry Valley Giant Food and Drug. I am impressed especially by the pharmacy staff who are unfailingly polite and helpful. They actually follow up on prescription items! The grocery store is conveniently located on Reisterstown Rd. I find the store easy to navigate and adequately staffed. This store does a great job of gathering and displaying seasonal items to make your shopping easier.

5
★★★★★

I drive past several other grocery stores to use the Cherry Valley Giant Food and Drug. I am impressed especially by the pharmacy staff who are unfailingly polite and helpful. They actually follow up on prescription items! The grocery store is conveniently located on Reisterstown Rd. I find the store easy to navigate and adequately staffed. This store does a great job of gathering and displaying seasonal items to make your shopping easier.

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