Huntington Dermatology Group

★★★☆☆

About Huntington Dermatology Group

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Health & Medical
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I saw Dr. Vacarro several times last year and recieved excellent service from him. He is a caring doctor with great concern for his patients. I was referred to him through my Columbia University insurance and was very happy with the results. I admit that the front office staff is often disorganized, snippy, and I too have been hung up on more than once. I have also been placed on hold for upwards of ten minutes only to be told that the person I was asking to speak to was 'at lunch' or 'not in'. To end on a positive note, the office is clean, cool, comfortable, and Dr. Seth Vacarro is an excellent doctor. He is very understanding and pleasant to speak to. I highly recommend him, and recommend to him (if he reads this) that he should get a better front desk staff to represent his highly skilled practice.

4
★★★★☆

I saw Dr. Vacarro several times last year and recieved excellent service from him. He is a caring doctor with great concern for his patients. I was referred to him through my Columbia University insurance and was very happy with the results. I admit that the front office staff is often disorganized, snippy, and I too have been hung up on more than once. I have also been placed on hold for upwards of ten minutes only to be told that the person I was asking to speak to was 'at lunch' or 'not in'. To end on a positive note, the office is clean, cool, comfortable, and Dr. Seth Vacarro is an excellent doctor. He is very understanding and pleasant to speak to. I highly recommend him, and recommend to him (if he reads this) that he should get a better front desk staff to represent his highly skilled practice.

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I was referred to Dr. DaVolia and went to the office for my scheduled appointment. Unfortunately I received the MOST unprofessional service that I have ever received. I was very dismayed at the response I received from the office staff. The front office manager (Sandy) was horribly rude and made several most inappropriate and unprofessional statements to me with significant attitude. In addition, confidential patient information was scattered in plain sight at the front desk. Unfortunately I saw information about my neighbor's medical procedure that I am sure she would rather have remained confidential. RUN AS FAST AS YOU CAN from this office.

1
★☆☆☆☆

I was referred to Dr. DaVolia and went to the office for my scheduled appointment. Unfortunately I received the MOST unprofessional service that I have ever received. I was very dismayed at the response I received from the office staff. The front office manager (Sandy) was horribly rude and made several most inappropriate and unprofessional statements to me with significant attitude. In addition, confidential patient information was scattered in plain sight at the front desk. Unfortunately I saw information about my neighbor's medical procedure that I am sure she would rather have remained confidential. RUN AS FAST AS YOU CAN from this office.

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Health and more at risk going here thanks to apathetic office staff and office manager Sandy. I have seen Dr. Vaccarro for over 20 years and recommended to friends. NO MORE! Things changed about a year ago and have gotten worse. They allowed patient information to be stolen from a flash drive. Who is so irresponsible? Office staff gave expired meds to my mom. When she called to ask if she should take them, she received no call back. I was placed on hold over 10 minutes. Another friend was hung up on. When I spoke with office manager Sandy, she just denied everything and said they had gotten good ratings in surveys. It makes me sad to say don't go because the doctors are great. But their office staff is putting our health and our very identities at risk. I called to give them a second chance to correct their errors, and all I got from Sandy was denial. Run - not walk - away from this office.

1
★☆☆☆☆

Health and more at risk going here thanks to apathetic office staff and office manager Sandy. I have seen Dr. Vaccarro for over 20 years and recommended to friends. NO MORE! Things changed about a year ago and have gotten worse. They allowed patient information to be stolen from a flash drive. Who is so irresponsible? Office staff gave expired meds to my mom. When she called to ask if she should take them, she received no call back. I was placed on hold over 10 minutes. Another friend was hung up on. When I spoke with office manager Sandy, she just denied everything and said they had gotten good ratings in surveys. It makes me sad to say don't go because the doctors are great. But their office staff is putting our health and our very identities at risk. I called to give them a second chance to correct their errors, and all I got from Sandy was denial. Run - not walk - away from this office.

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The physician that I saw (Dr. Kerr) was very good and very professional, but a bit too rushed with my exam. Being a first time patient, I was turned off from coming back again given that the reception area staff is pretty short on the phone and is not at all helpful. I observed this when I asked how to get to the medical center and again when I asked as to where I could pay for parking (there is no street parking nearby for blocks...you have to park in a structure that does not accept credit cards or checks and the ATM in the nearby cafe is usually broken). I was a bit miffed that I was made to wait for a long time and was then rushed into an exam room and was made to feel like I was taking up everyones' time.

Given that Pasadena is a large city, there are plenty of dermatologists in the area. My recommendation is to go somewhere else that's nearby like Arcadia or Duarte, where there aren't so many people clamoring to get the same convenient appointment time as you are. This was, you will be able to have more face time with your physician and will spend less time being heckled by an overworked staff whose job is to get people in and out of exam rooms as quickly as possible. Needless to say, I did NOT go back to this place because of the lukewarm reception I had received from everyone and the fact that I was not able to have all my questions answered and am now much happier with my new dermatologist.

2
★★☆☆☆

The physician that I saw (Dr. Kerr) was very good and very professional, but a bit too rushed with my exam. Being a first time patient, I was turned off from coming back again given that the reception area staff is pretty short on the phone and is not at all helpful. I observed this when I asked how to get to the medical center and again when I asked as to where I could pay for parking (there is no street parking nearby for blocks...you have to park in a structure that does not accept credit cards or checks and the ATM in the nearby cafe is usually broken). I was a bit miffed that I was made to wait for a long time and was then rushed into an exam room and was made to feel like I was taking up everyones' time.

Given that Pasadena is a large city, there are plenty of dermatologists in the area. My recommendation is to go somewhere else that's nearby like Arcadia or Duarte, where there aren't so many people clamoring to get the same convenient appointment time as you are. This was, you will be able to have more face time with your physician and will spend less time being heckled by an overworked staff whose job is to get people in and out of exam rooms as quickly as possible. Needless to say, I did NOT go back to this place because of the lukewarm reception I had received from everyone and the fact that I was not able to have all my questions answered and am now much happier with my new dermatologist.

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I've had nothing but bad experiences at this office. FIrst of all, Dr. DaVolio is one of the most dismissive and condescending people I've ever had the displeasure of dealing with, and on top of that, the care I received at this facility left something to be desired.

I came seeking help with two skin conditions, both of which are more or less cosmetic. DaVolio was very dismissive of my concerns and repeatedly told me she deals with 'much worse' and that I really shouldn't be coming in for these issues. She was extremely rushed in treating me, and attempted to get me in and out as quickly as possible.

Because of this, the keloid scar I was seeking to get removed is now actually worse. She gave me a series of injections that were not very effective, and then attempted to remove the scar with a scalpel, which ended up making it worse.

In spite of this less than mediocre series of treatments, I came again (unfortunately). I was seeking treatment for light acne and severe congestion in the pores around my nose. Again, DaVolio assured me that I should just live with it rather than seeking treatment. When I insisted that I'd like something done, she was quite irritated and (as always) very rushed. That's the last time I'll ever set foot in that facility. I recommend you save yourself the trouble and seek care elsewhere.

1
★☆☆☆☆

I've had nothing but bad experiences at this office. FIrst of all, Dr. DaVolio is one of the most dismissive and condescending people I've ever had the displeasure of dealing with, and on top of that, the care I received at this facility left something to be desired.

I came seeking help with two skin conditions, both of which are more or less cosmetic. DaVolio was very dismissive of my concerns and repeatedly told me she deals with 'much worse' and that I really shouldn't be coming in for these issues. She was extremely rushed in treating me, and attempted to get me in and out as quickly as possible.

Because of this, the keloid scar I was seeking to get removed is now actually worse. She gave me a series of injections that were not very effective, and then attempted to remove the scar with a scalpel, which ended up making it worse.

In spite of this less than mediocre series of treatments, I came again (unfortunately). I was seeking treatment for light acne and severe congestion in the pores around my nose. Again, DaVolio assured me that I should just live with it rather than seeking treatment. When I insisted that I'd like something done, she was quite irritated and (as always) very rushed. That's the last time I'll ever set foot in that facility. I recommend you save yourself the trouble and seek care elsewhere.

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wow very immpressed with the staff as soon as i walked in every one greeted me and did not have to wait long to be seen by the doctor. It is my 3rd time attending huntington dermatology and yet the staff remains the same very great atmospher its the best doctors appt. i have ever attended.

5
★★★★★

wow very immpressed with the staff as soon as i walked in every one greeted me and did not have to wait long to be seen by the doctor. It is my 3rd time attending huntington dermatology and yet the staff remains the same very great atmospher its the best doctors appt. i have ever attended.

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I have been to see Dr. Davolio and she is an excellent Physician. I have had acne since I was a teenager. Dr. Davolio has given me a daily regime to follow and now my acne is under control. My skin has never looked better. She is experienced and knows what she is doing. She has never rushed a visit with me. I have never waited long to see her either.

5
★★★★★

I have been to see Dr. Davolio and she is an excellent Physician. I have had acne since I was a teenager. Dr. Davolio has given me a daily regime to follow and now my acne is under control. My skin has never looked better. She is experienced and knows what she is doing. She has never rushed a visit with me. I have never waited long to see her either.

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I was a patient of Dr Davolio for 10 years. I moved to Orange County and have been back to see her on 2 occasion's since re-locating. I consider Dr. Davolio's high-level, pleasant and friendly demeanor, worth the drive.

5
★★★★★

I was a patient of Dr Davolio for 10 years. I moved to Orange County and have been back to see her on 2 occasion's since re-locating. I consider Dr. Davolio's high-level, pleasant and friendly demeanor, worth the drive.

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This has got to be the worst medical office I have ever been in!! I had a skin lesion removed got my results okay and then started having problems with the area. I called the office and THEY told me to come in and made me a appointment. I went in and was told that I needed a referral I said what? you are the one that had me come in. They told me the only way to be seen was to pay for the appointment and I would be reimbursed as soon as they got paid. I did so since I had already gotten a sitter for my youngest. A month passed and no refund check. I called spoke to Kim who in turn hung up on me!!!! Yes... intentionally hung up on me!!!! she was rude, condescending, and to say the least I was less than impressed. I then asked to speak to the Office Manager Sandy, told her what happened and she of course took Kims side. Now this was back in September of 2006 and I have still not received my refund check. I called and Sandy told me yes they did get reimbursed and she would mail me a check on Friday because that is when they do their checks. I will not hold my breath to get my check. All I can truly say is the Dr. was okay, the office staff was horrible!! Don't go find another dermatologist for your sake!!

1
★☆☆☆☆

This has got to be the worst medical office I have ever been in!! I had a skin lesion removed got my results okay and then started having problems with the area. I called the office and THEY told me to come in and made me a appointment. I went in and was told that I needed a referral I said what? you are the one that had me come in. They told me the only way to be seen was to pay for the appointment and I would be reimbursed as soon as they got paid. I did so since I had already gotten a sitter for my youngest. A month passed and no refund check. I called spoke to Kim who in turn hung up on me!!!! Yes... intentionally hung up on me!!!! she was rude, condescending, and to say the least I was less than impressed. I then asked to speak to the Office Manager Sandy, told her what happened and she of course took Kims side. Now this was back in September of 2006 and I have still not received my refund check. I called and Sandy told me yes they did get reimbursed and she would mail me a check on Friday because that is when they do their checks. I will not hold my breath to get my check. All I can truly say is the Dr. was okay, the office staff was horrible!! Don't go find another dermatologist for your sake!!

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As a sales professional who deals with physicians every day, Dr. DaVolio stands out from the crowd. I'm busy, so I appreciate her, and her staff's, attention to my schedule. I've never waited more than five minutes, and usually it is closer to two. Another reviewer described Dr. Davolio as hurried- I don't think that is accurate. She is certainly brisk, but spends as much time with each patient as is necessary. If you choose Dr. DaVolio, expect a physician who values your time as she does her own, and an experienced, caring practitioner. I have several friends who (now) go to Dr. DaVolio, one of whom consults his Kaiser physician, THEN pays cash to come see Dr. DaVolio because she is so good!

PROS: Informative, Intelligent, Caring, Values your time, brisk
CONS: parking at Huntington is always a pain, Dr often booked months in advance

5
★★★★★

As a sales professional who deals with physicians every day, Dr. DaVolio stands out from the crowd. I'm busy, so I appreciate her, and her staff's, attention to my schedule. I've never waited more than five minutes, and usually it is closer to two. Another reviewer described Dr. Davolio as hurried- I don't think that is accurate. She is certainly brisk, but spends as much time with each patient as is necessary. If you choose Dr. DaVolio, expect a physician who values your time as she does her own, and an experienced, caring practitioner. I have several friends who (now) go to Dr. DaVolio, one of whom consults his Kaiser physician, THEN pays cash to come see Dr. DaVolio because she is so good!

PROS: Informative, Intelligent, Caring, Values your time, brisk
CONS: parking at Huntington is always a pain, Dr often booked months in advance

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Average service, staff is not very friendly. They make you wait, and then, you are rushed with no time to ask questions...... Will not go back.

3
★★★☆☆

Average service, staff is not very friendly. They make you wait, and then, you are rushed with no time to ask questions...... Will not go back.

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Dr. DaVolio is outstanding. Very knowledgeable about disorders of the skin. My primary physician referred me to her 8 years ago, and I have been going ever since. The office is located adjacent to Huntington Hospital in Pasadena.

5
★★★★★

Dr. DaVolio is outstanding. Very knowledgeable about disorders of the skin. My primary physician referred me to her 8 years ago, and I have been going ever since. The office is located adjacent to Huntington Hospital in Pasadena.

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Good service from a friendly, knowledgeable dermatologist.

4
★★★★☆

Good service from a friendly, knowledgeable dermatologist.

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Great dermatologist, not for cosmetic though

5
★★★★★

Great dermatologist, not for cosmetic though

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