Wilkerson's Service Center

★★★☆☆

About Wilkerson's Service Center

Categories
  • Tires
  • Automotive Repair
  • Convenience Stores
Details
  • Brake Repair

Food

Food
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3.0 4
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The mechanic made racist comments to others in the store while I was paying for the repairs done to my car. It made me extremely uncomfortable and I won't be doing business there again.

1
★☆☆☆☆

The mechanic made racist comments to others in the store while I was paying for the repairs done to my car. It made me extremely uncomfortable and I won't be doing business there again.

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I have been a customer of Wilkerson's Service Center on Stevenson Drive since 1987. When I moved to Springfield, I was looking for a mechanic that would be honest with me, do good work, and treat me the same as they would a man. Wilkerson's came highly recommended and the manager, Jon, is the best to work with. They have done all kinds of work on our vehicles, including oil changes, tires, air conditioning, brakes, suspension and more. They helped me keep a vehicle running for 15 years and 204,000 miles. I have been happy to recommend them to others, and have been thanked by those that have used their services for telling them about Wilkerson's.

5
★★★★★

I have been a customer of Wilkerson's Service Center on Stevenson Drive since 1987. When I moved to Springfield, I was looking for a mechanic that would be honest with me, do good work, and treat me the same as they would a man. Wilkerson's came highly recommended and the manager, Jon, is the best to work with. They have done all kinds of work on our vehicles, including oil changes, tires, air conditioning, brakes, suspension and more. They helped me keep a vehicle running for 15 years and 204,000 miles. I have been happy to recommend them to others, and have been thanked by those that have used their services for telling them about Wilkerson's.

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.

I am a woman and have been going to Wilkerson's for 15+ years and have had nothing but wonderful service. Jon and Greg on Stevenson are wonderful and have never done anything that made me wonder if I was being ripped off. Quite the contrary. If something still isn't right after I leave, they make it right. I have never had one complaint in all the years I have been going to them. Can't say that about recommend them to anyone!

PROS: I can trust them not to rip me off!
CONS: Have not found any...

5
★★★★★

I am a woman and have been going to Wilkerson's for 15+ years and have had nothing but wonderful service. Jon and Greg on Stevenson are wonderful and have never done anything that made me wonder if I was being ripped off. Quite the contrary. If something still isn't right after I leave, they make it right. I have never had one complaint in all the years I have been going to them. Can't say that about recommend them to anyone!

PROS: I can trust them not to rip me off!
CONS: Have not found any...

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1 out of 1 people found this review helpful.

.

It has been a couple of years since I have been to Wilkerson's and I would NEVER return. I am not the only person who feels this way either. Nearly everyone I met who has gone to them has nothing good to say. I was ripped off, and I believe it was because I am a female. I must not know a thing about cars. I took may car in because it wasn't starting. I told them that I thought it was the starter (I just had the battery recharged, so I knew it wasn't that). The guy told me: Leave it to the professionals honey, we know what we are talking about. Needless to say, I was charged $180 for a battery, and when I got home it wouldn't start. I called and asked if they would tow my car back (free of charge) and replace the starter like it needed. They said no.

PROS:
CONS: Rude, unwilling to resolve probelms

1
★☆☆☆☆

It has been a couple of years since I have been to Wilkerson's and I would NEVER return. I am not the only person who feels this way either. Nearly everyone I met who has gone to them has nothing good to say. I was ripped off, and I believe it was because I am a female. I must not know a thing about cars. I took may car in because it wasn't starting. I told them that I thought it was the starter (I just had the battery recharged, so I knew it wasn't that). The guy told me: Leave it to the professionals honey, we know what we are talking about. Needless to say, I was charged $180 for a battery, and when I got home it wouldn't start. I called and asked if they would tow my car back (free of charge) and replace the starter like it needed. They said no.

PROS:
CONS: Rude, unwilling to resolve probelms

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0 out of 1 people found this review helpful.

 

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