This is the worse practice I have ever been to. I came on to look for their number because I have had studies 2 wweks ago and heard nothing! When I was there, the receptionist was filing her nails!!!!!!!! And so unprofessional!!!!! Imagine my surprise to see in these reviews, that I am not the only one to feel this way. I wish I would have seen them BEFORE I started going there!
I had good and bad experience with this office. the billing department does not know what they are doing and seem to have no communication with the office and the insurance companies of the patient. They threaten patients with dismissing them from the practice when they don't keep accurate records of payment status from the insurance companies or patients. The office receptionist are always talking on the phone to there friends and family leaving the line of patients waiting to get checked in getting longer and longer and don't get me started on the gum chewing and blank faced expressions from these receptionist when you ask them a simple question. The nurses treat patients with no compassion and that the patient it taking up there precious time. The only doctor I trust there is Dr Vollmar but he too has a problem with almost falling asleep while your in the office with him as a patient and that makes a person feel like there not important but boring. This office and billing department needs restructure and tighter discipline on all staff.
They never seem to know a proper diagnosis for things and I find them guessing over and over again with different things like a rash my child had. Very slow as you end up waiting 45 minutes to an hour just to get in the back...then you end up waiting even longer. Once the doctor gets in the room then they're really quick to get out again. Horrible and that's why i switched to walter aument in quarryville a few years back. I wouldn't recommend going here.
Nothing in the waiting room for kids either. Most waiting rooms at least have kids books, but nothing here.