444 Washington St
Auburn, MA 01501
508-832-9494
Brought my bike in for a basic service. Price is way high and thay "forgot" to tighten my front Axel a miracle it didn't kill me! I will never trust them or go back again!
1Both my wife and I have gone to this store. On more than one occasion the arrogance and rudeness of the staff has turned us off. My last time in the store (6-2-07) was the absolute last straw. I will never do business with this store again. My advice is go to Performance Cycle in Shrewsbury. They have adults working in all departments that treat you with the utmost respect. None of the cocky, arrogant, know-it-all "kids" that work at M.I..
They deserve a negative rating...
Both my wife and I have gone to this store. On more than one occasion the arrogance and rudeness of the staff has turned us off. My last time in the store (6-2-07) was the absolute last straw. I will never do business with this store again. My advice is go to Performance Cycle in Shrewsbury. They have adults working in all departments that treat you with the utmost respect. None of the cocky, arrogant, know-it-all "kids" that work at M.I..
They deserve a negative rating...
It is a shame that one man can dictate a persons entire opinion about a big store like this. But it is true, I have had multiple bad experiences with the service department of this store and it has turned me off so much that I want all know. The service manager has a very bad attitude and acts as though he is doing you a favor for getting your bike fixed. Because of his arrogant attitude towards me on multiple occasions they lost over $4,000 of business repairing my GSXR-1000.
PROS: I was happy to drive 45 min. to SKY Cycle
CONS: Inconsistent customer service throughout departments
It is a shame that one man can dictate a persons entire opinion about a big store like this. But it is true, I have had multiple bad experiences with the service department of this store and it has turned me off so much that I want all know. The service manager has a very bad attitude and acts as though he is doing you a favor for getting your bike fixed. Because of his arrogant attitude towards me on multiple occasions they lost over $4,000 of business repairing my GSXR-1000.
PROS: I was happy to drive 45 min. to SKY Cycle
CONS: Inconsistent customer service throughout departments
I recently bought a 2004 gsxr 1000 from elliot. He did whatever he could to get me financed. I have always bought all my bikes from him. Just recently my brother bought a motorcycle from him. Very honest sales (which is hard to come by). See Elliot, he'll take care of you!
5I recently bought a 2004 gsxr 1000 from elliot. He did whatever he could to get me financed. I have always bought all my bikes from him. Just recently my brother bought a motorcycle from him. Very honest sales (which is hard to come by). See Elliot, he'll take care of you!