North Scottsdale Animal Clinic

★★★☆☆

About North Scottsdale Animal Clinic

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  • Pet Stores
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
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You refuse to honor a written prescription when you have all my dogs records and previous vet info. Your receptionists could have at the very least shown she has a heart and checked the files. I hope and pray you get someone in this office who actually does care and not when she deems you approved. I'm 48 yrs old and have a pedigree whom I love...here is my complaint.

I just want to let you all know that we have a pedigree min pin whom we dearly love. Due to the economy we have had to move a lot with jobs. We have never failed to take care of our pet whom we consider a family member. While we had to leave AZ and move to TX we had what we thought was an extra box of HeartGard so we did not rush to go to the vet. When I called to place the order for the heartgard, it was refused. After calling the office and speaking to JENNIFER, she said my dog would have to be tested because he has not had the medicine for 6mths now. She was very unproffessional and rude. The very least she could have done was call the previous vet to see that our dog was continuously on heartgard insead of accusing me of not having him on the meds for 6mths. She refused to help and this was extreemly upsetting. How can I just go have a test miles away? It's not like they do not have medical records. They do. Jennifer is ugly and as far as I'm concerned she is not too capable of the job she has. You would think they would have performed the test while I was there. No, they had no problem giving me the RX. What's the difference now? I'm glad I never have to see that vets office again. I have had animals all my life and this was the most heartless
Also would like the correct proceedure for filing a complaint about this vet hospital and where to file. I will look for the response ...
Oh my my, I just recieved a coll from josh and he was not the same man we met at the office. He said I was belidgerant and rude without even hearing my complaint. What is the world coming to? This vet named josh just totally disregarded my complaint and would not even listen to me. Never no more! May God have mercy on us all, when we are treated this way as a paying customer.

1
★☆☆☆☆

You refuse to honor a written prescription when you have all my dogs records and previous vet info. Your receptionists could have at the very least shown she has a heart and checked the files. I hope and pray you get someone in this office who actually does care and not when she deems you approved. I'm 48 yrs old and have a pedigree whom I love...here is my complaint.

I just want to let you all know that we have a pedigree min pin whom we dearly love. Due to the economy we have had to move a lot with jobs. We have never failed to take care of our pet whom we consider a family member. While we had to leave AZ and move to TX we had what we thought was an extra box of HeartGard so we did not rush to go to the vet. When I called to place the order for the heartgard, it was refused. After calling the office and speaking to JENNIFER, she said my dog would have to be tested because he has not had the medicine for 6mths now. She was very unproffessional and rude. The very least she could have done was call the previous vet to see that our dog was continuously on heartgard insead of accusing me of not having him on the meds for 6mths. She refused to help and this was extreemly upsetting. How can I just go have a test miles away? It's not like they do not have medical records. They do. Jennifer is ugly and as far as I'm concerned she is not too capable of the job she has. You would think they would have performed the test while I was there. No, they had no problem giving me the RX. What's the difference now? I'm glad I never have to see that vets office again. I have had animals all my life and this was the most heartless
Also would like the correct proceedure for filing a complaint about this vet hospital and where to file. I will look for the response ...
Oh my my, I just recieved a coll from josh and he was not the same man we met at the office. He said I was belidgerant and rude without even hearing my complaint. What is the world coming to? This vet named josh just totally disregarded my complaint and would not even listen to me. Never no more! May God have mercy on us all, when we are treated this way as a paying customer.

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.

My friend took her dog to North Scottsdale Animal Clinic because it is close to her house. She said that they were really great with her dog and that she would always go back to them after the care she received. She was a little surprised by the cost, but I told her that the cost was in line with what other vets charge.

PROS: Convenient location - right off of Scottsdale Rd.
CONS: None.

4
★★★★☆

My friend took her dog to North Scottsdale Animal Clinic because it is close to her house. She said that they were really great with her dog and that she would always go back to them after the care she received. She was a little surprised by the cost, but I told her that the cost was in line with what other vets charge.

PROS: Convenient location - right off of Scottsdale Rd.
CONS: None.

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.

North Scottsdale Animal Clinic really treats
their "patients" well. We brought out dog
in on an emergency and they were wonderful
about seeing him right away. The staff is
great and you can tell they love pets.

5
★★★★★

North Scottsdale Animal Clinic really treats
their "patients" well. We brought out dog
in on an emergency and they were wonderful
about seeing him right away. The staff is
great and you can tell they love pets.

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