Del Balso Ford

★★★☆☆

About Del Balso Ford

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Automotive

Automotive
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Wyoming Valley Motors Subaru

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Elite Motors USA

1349 Hwy 315 Blvd Wilkes-Barre, PA

3.0 2
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Bought a used SUV from these guys and had nothing but problems with it. After trying to trade it in, we found it appeared to be in a major accident. The dealer denied this. The truck had aftermarket fenders, misaligned body panels, paint runs and overspray. Oh, and a water leak that they couldn't fix after 4 tries. Also, the last time we picked it up the service guys broke drivers side seatbelt, a rear dome light and tore the weather striping around the driverside door. The dealer insisted that it was a great vechile and that I was too particular. We were told that sometimes the vechiles come from the factory with after market fenders. Well, needless to say we traded the heap in, unfortunately with this dealer, because it was the only way we would not loose thousands of dollars. We still lost money even though we traded for an older vechile with more miles. Not very good business practice if you ask us. And, the dealer put the heap back on the lot soon after. Nice, huh? In the future, I would not purchase a box of Girl Scout cookies from these guys, let alone another car.

1
★☆☆☆☆

Bought a used SUV from these guys and had nothing but problems with it. After trying to trade it in, we found it appeared to be in a major accident. The dealer denied this. The truck had aftermarket fenders, misaligned body panels, paint runs and overspray. Oh, and a water leak that they couldn't fix after 4 tries. Also, the last time we picked it up the service guys broke drivers side seatbelt, a rear dome light and tore the weather striping around the driverside door. The dealer insisted that it was a great vechile and that I was too particular. We were told that sometimes the vechiles come from the factory with after market fenders. Well, needless to say we traded the heap in, unfortunately with this dealer, because it was the only way we would not loose thousands of dollars. We still lost money even though we traded for an older vechile with more miles. Not very good business practice if you ask us. And, the dealer put the heap back on the lot soon after. Nice, huh? In the future, I would not purchase a box of Girl Scout cookies from these guys, let alone another car.

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These guys have an awesome selection. Looks like a small lot, but there's more than meets the eye at this locally owned car dealership. The staff is falling all over themselves to make their customers happy. And if anything is to go wrong with something you buy there, they go out of their way to make it right.

5
★★★★★

These guys have an awesome selection. Looks like a small lot, but there's more than meets the eye at this locally owned car dealership. The staff is falling all over themselves to make their customers happy. And if anything is to go wrong with something you buy there, they go out of their way to make it right.

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1 out of 1 people found this review helpful.

 

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