Gci Cable Inc

★★☆☆☆
  • 2011 Mill Bay Rd

    Kodiak, AK 99615

    Map & Directions
  • 907-486-3334

2.0 2
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GCI is the WORST cable and internet company I have ever been through. If they weren't the only cable company in anchorage I would NEVER get service through them. They over charge. The costumer service reps are extremely rude. The internet goes by usage as apposed to unlimited and is unrealistically expensive. They are the monopoly. I can almost gaurantee that they would have very few if any customers if they weren't the only cable company around this place. They do not understand or acknowledge the meaning of good customer service. It's like you're the symathetic representitive and they are the angry customer when you call. They feel like they can treat you however they want because they are your only option and you can't do anything about it. I believe that they also over charge for that same reason. GCI is awefull. If you have another option go with it!!!!

1
★☆☆☆☆

GCI is the WORST cable and internet company I have ever been through. If they weren't the only cable company in anchorage I would NEVER get service through them. They over charge. The costumer service reps are extremely rude. The internet goes by usage as apposed to unlimited and is unrealistically expensive. They are the monopoly. I can almost gaurantee that they would have very few if any customers if they weren't the only cable company around this place. They do not understand or acknowledge the meaning of good customer service. It's like you're the symathetic representitive and they are the angry customer when you call. They feel like they can treat you however they want because they are your only option and you can't do anything about it. I believe that they also over charge for that same reason. GCI is awefull. If you have another option go with it!!!!

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GCI cable is the only cable provider in Kodiak and one of the internet service providers for the area.

The internet service is probably the fastest in town and overall we've been pleased with that service.

The cable service is adequate but high-priced with forced rental of huge digital cable boxes. One box comes with your service but additional boxes (needed for every TV if you want to get more than about 13 of the standard channels) are 5 dollars each per month. You cannot buy them and will be charged for as long as you use the boxes. If you need two more boxes, that adds 10 dollars per month to your bill every month. Not a huge amount of money but annoying nonetheless because the cable service is already expensive and the boxes are large, slow, and unattractive.

The cable workers are friendly and get the job done but the few times I have had to call the office I am usually on hold for several minutes and have been greeted with an attitude more than once. When I call to ask a question about a service I pay for, I expect to at least be treated in a semi-friendly manner.

3
★★★☆☆

GCI cable is the only cable provider in Kodiak and one of the internet service providers for the area.

The internet service is probably the fastest in town and overall we've been pleased with that service.

The cable service is adequate but high-priced with forced rental of huge digital cable boxes. One box comes with your service but additional boxes (needed for every TV if you want to get more than about 13 of the standard channels) are 5 dollars each per month. You cannot buy them and will be charged for as long as you use the boxes. If you need two more boxes, that adds 10 dollars per month to your bill every month. Not a huge amount of money but annoying nonetheless because the cable service is already expensive and the boxes are large, slow, and unattractive.

The cable workers are friendly and get the job done but the few times I have had to call the office I am usually on hold for several minutes and have been greeted with an attitude more than once. When I call to ask a question about a service I pay for, I expect to at least be treated in a semi-friendly manner.

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