S.O.S Rooter

★★★☆☆

About S.O.S Rooter

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  • General Contractors
  • Residential Construction
  • Plumbers
Details
  • Bathroom Remodeling Contractors
  • Kitchen Remodeling Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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8170 Ronson Road San Diego, CA

3.4 10
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After waiting two hours for the plumber to show up at my home, I called them back and they said he would be another hour. Two more hours passed and I found a local plumber who was at my house in 15 minutes.

1
★☆☆☆☆

After waiting two hours for the plumber to show up at my home, I called them back and they said he would be another hour. Two more hours passed and I found a local plumber who was at my house in 15 minutes.

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George from sos was great,i was very pleased with their services, and i would recommend them to anyone who is lookin for a plumber, they are hard to find, not only nice and great work, but affordable too! thanks George for the great job you did!

5
★★★★★

George from sos was great,i was very pleased with their services, and i would recommend them to anyone who is lookin for a plumber, they are hard to find, not only nice and great work, but affordable too! thanks George for the great job you did!

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Great job!!!!! I called at around 7pm on a Sunday when all other Companies wanted money just to come to my house and SOS came and gave me a free Est. They are not the cheapest but they are FAIR and fixed the problem I will not use any other Plumbing Co. THANK YOU SOS

5
★★★★★

Great job!!!!! I called at around 7pm on a Sunday when all other Companies wanted money just to come to my house and SOS came and gave me a free Est. They are not the cheapest but they are FAIR and fixed the problem I will not use any other Plumbing Co. THANK YOU SOS

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My name is Warren and I live in El Cajon. I called SOS because I had a upstairs bathroom stoppage that I just could not clear. Plumber George came out right away, new what he was doing, took care of problem, price was very reasonable and did a good job cleaning up. After George had left I had noticed that he forgot to show on invoice my 1st time customer $20 discount & when I called office they issued a $20 credit right away to my credit card. I thought that everyone that I had delt with at SOS to be very pleasant and helpful.

5
★★★★★

My name is Warren and I live in El Cajon. I called SOS because I had a upstairs bathroom stoppage that I just could not clear. Plumber George came out right away, new what he was doing, took care of problem, price was very reasonable and did a good job cleaning up. After George had left I had noticed that he forgot to show on invoice my 1st time customer $20 discount & when I called office they issued a $20 credit right away to my credit card. I thought that everyone that I had delt with at SOS to be very pleasant and helpful.

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.

I am very, very happy with SOS. When I got home I found that my water heater was not working and at the same time SOS called me to send a thank-you letter for useing them in the past so the timeing was perfect. They sent George out right away and he was just great!!! He knew what he was doing, cleaned up after himself and the cost was way below what I was expecting to pay to have a new water heater installed. They also reminded me that they do not charge extra on nights, weekends, or Holiday's, because I know there have been times when I had to pay double on a Holiday. If needed I would for sure call SOS for all my plumbing needs.

5
★★★★★

I am very, very happy with SOS. When I got home I found that my water heater was not working and at the same time SOS called me to send a thank-you letter for useing them in the past so the timeing was perfect. They sent George out right away and he was just great!!! He knew what he was doing, cleaned up after himself and the cost was way below what I was expecting to pay to have a new water heater installed. They also reminded me that they do not charge extra on nights, weekends, or Holiday's, because I know there have been times when I had to pay double on a Holiday. If needed I would for sure call SOS for all my plumbing needs.

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I was very happy with my experience with SOS. The two plumbers that came out to my home were Tony and Zeke. They explained the job to me in detail before starting work, they were always on-time, they cleaned-up when the work was done, and I found the price to be very reasonable for the work that was done. SOS is my go to plumbing company.

5
★★★★★

I was very happy with my experience with SOS. The two plumbers that came out to my home were Tony and Zeke. They explained the job to me in detail before starting work, they were always on-time, they cleaned-up when the work was done, and I found the price to be very reasonable for the work that was done. SOS is my go to plumbing company.

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My name Elizabeth Mesa from Chula Vista and i just had the best service from S.0.S Rooter. They are very reasonable as pricing goes. The plumber was very nice and i woul definately use them again.. i recommend them to anyone who needs a plumber and they dont charge to go out and give you a free estimate...

5
★★★★★

My name Elizabeth Mesa from Chula Vista and i just had the best service from S.0.S Rooter. They are very reasonable as pricing goes. The plumber was very nice and i woul definately use them again.. i recommend them to anyone who needs a plumber and they dont charge to go out and give you a free estimate...

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.

The technician didn't have any idea how to fix a hot water pressure problem...something that I found out online in a few minutes. Furthermore, he complained about how tired he was and behaved rudely towards me as if he was doing ME a favor. Did I mention the company failed to keep one of my scheduled appointments? The guy is out there working now...too bad I didn't see these reviews earlier. UGH!

1
★☆☆☆☆

The technician didn't have any idea how to fix a hot water pressure problem...something that I found out online in a few minutes. Furthermore, he complained about how tired he was and behaved rudely towards me as if he was doing ME a favor. Did I mention the company failed to keep one of my scheduled appointments? The guy is out there working now...too bad I didn't see these reviews earlier. UGH!

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This plumbing service is the most dishonest company ever. The technician they sent to fix my plumbing problem was the worst, and made me spend over 1000 dollars on fixing things that didn't even have to fix. Now, they "found out", if they really did, the main problem that made my facuet leak....and it will cost me up to another 1000 dollars...Manger seemed to be nice, but turned out to be dishonest as well.

I hope someone can read these two reviews and choose not to use this company.

1
★☆☆☆☆

This plumbing service is the most dishonest company ever. The technician they sent to fix my plumbing problem was the worst, and made me spend over 1000 dollars on fixing things that didn't even have to fix. Now, they "found out", if they really did, the main problem that made my facuet leak....and it will cost me up to another 1000 dollars...Manger seemed to be nice, but turned out to be dishonest as well.

I hope someone can read these two reviews and choose not to use this company.

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You often see on TV unscrupulous business people whose method of operation is to make claims of work that is necessary to resolve a problem, charge significantly more than the work's value, and then never complete the task. This company is the embodiment of that approach. Upon arrival the workman assessed the problem in a matter of seconds, quoted an extremely high price, discounted it in half when I thanked him for his time and turned away, then asked me how much I wanted to pay. Since it was a holiday, my main drain was plugged, and no other plumber in the Yellow pages could come till the following day....I negotiated, MISTAKE. I was promised my entire main drain pipe would be "jetted" to the curb. The workman snaked it for about ten to twelve feet as I watched, then placed the "snake" in the drain for only two to three feet. When I question why he was not placing more of the "snake" in the drain, he claimed it was self-threading. With in a few seconds he had floooded both my kitchen and garage. In a panic he shut off the water and then realized he might accutally have to complete the work he had promised. When I again questioned him on the proper approach to "jetting" the line he claimed to previously have fed the hose to the curb. Knowing that I was wise to the fact that he was trying to scam me, on his second attempt to clear the drain, he fed the hose a significant distance down the drain pipe. This time when he removed the red hose nearly all of it on the reel was coated black, rather than just a few feet on the tip as before when he had claimed the snake was feed through the entire length of my main drain pipe. Angry and embarrassed that he had been caught, he tried to short change me on the promised warranty. He wrote 60 days, rather than the six months he had promised at the onset of the job. In haste and embarrassment he changed it to 60 months.

PROS:
CONS: Dishonest.....poor quality work.....messy

1
★☆☆☆☆

You often see on TV unscrupulous business people whose method of operation is to make claims of work that is necessary to resolve a problem, charge significantly more than the work's value, and then never complete the task. This company is the embodiment of that approach. Upon arrival the workman assessed the problem in a matter of seconds, quoted an extremely high price, discounted it in half when I thanked him for his time and turned away, then asked me how much I wanted to pay. Since it was a holiday, my main drain was plugged, and no other plumber in the Yellow pages could come till the following day....I negotiated, MISTAKE. I was promised my entire main drain pipe would be "jetted" to the curb. The workman snaked it for about ten to twelve feet as I watched, then placed the "snake" in the drain for only two to three feet. When I question why he was not placing more of the "snake" in the drain, he claimed it was self-threading. With in a few seconds he had floooded both my kitchen and garage. In a panic he shut off the water and then realized he might accutally have to complete the work he had promised. When I again questioned him on the proper approach to "jetting" the line he claimed to previously have fed the hose to the curb. Knowing that I was wise to the fact that he was trying to scam me, on his second attempt to clear the drain, he fed the hose a significant distance down the drain pipe. This time when he removed the red hose nearly all of it on the reel was coated black, rather than just a few feet on the tip as before when he had claimed the snake was feed through the entire length of my main drain pipe. Angry and embarrassed that he had been caught, he tried to short change me on the promised warranty. He wrote 60 days, rather than the six months he had promised at the onset of the job. In haste and embarrassment he changed it to 60 months.

PROS:
CONS: Dishonest.....poor quality work.....messy

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