Chaney Jr Arthur W MD

★★☆☆☆

About Chaney Jr Arthur W MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.0 2
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I wanted to share my experience I had with the above mentioned doctor.

PURPOSE OF VISIT: I and my wife visited the doctor??s office for our routine wellness exam. The doctor prescribed few blood tests to be done with Quest Diagnostics.

INSURANCE DETAILS: I have health insurance from AETNA. It comes with a $1000 annual deductible per person. But that deductible does not apply to the routine exam done once in 2 years. In short, the visit with the doctor and the blood test following it should have been paid at 100% only if the doctor??s office had not created this mess.

FURTHER DETAILS: As most of us know, the way insurance works is the doctor sends a bill with a specific code. That code identifies the reason of visit and the details of what all services were performed. If it is coded incorrectly it changes the whole meaning.

In my case the same thing happened. The doctor should have coded the visit and the prescription for the tests (with Quest Diagnostics) as ??Routine Diagnosis? but they coded it as ??Medical Diagnosis?. Had it been correctly coded the insurance would have paid it fully.

Just trying to get this corrected, I had to make numerous calls to the insurance, Quest & have been literally shouted at by the doctor??s staff a couple of times. The doctor??s office staff is not customer friendly at all. Actually I had the WORST experience in my life with them. They are very rude. They do not want to listen to anyone at all.

Just because it was not coded correctly, I will have to pay for what I am not responsible even. From the start, they have been very rude. We had to wait like 1 hour & a half just to see the doctor. Now whenever I call them to get my situation corrected, they hang up the phone on me. Now I have no other option but just to pay the bill.

1
★☆☆☆☆

I wanted to share my experience I had with the above mentioned doctor.

PURPOSE OF VISIT: I and my wife visited the doctor??s office for our routine wellness exam. The doctor prescribed few blood tests to be done with Quest Diagnostics.

INSURANCE DETAILS: I have health insurance from AETNA. It comes with a $1000 annual deductible per person. But that deductible does not apply to the routine exam done once in 2 years. In short, the visit with the doctor and the blood test following it should have been paid at 100% only if the doctor??s office had not created this mess.

FURTHER DETAILS: As most of us know, the way insurance works is the doctor sends a bill with a specific code. That code identifies the reason of visit and the details of what all services were performed. If it is coded incorrectly it changes the whole meaning.

In my case the same thing happened. The doctor should have coded the visit and the prescription for the tests (with Quest Diagnostics) as ??Routine Diagnosis? but they coded it as ??Medical Diagnosis?. Had it been correctly coded the insurance would have paid it fully.

Just trying to get this corrected, I had to make numerous calls to the insurance, Quest & have been literally shouted at by the doctor??s staff a couple of times. The doctor??s office staff is not customer friendly at all. Actually I had the WORST experience in my life with them. They are very rude. They do not want to listen to anyone at all.

Just because it was not coded correctly, I will have to pay for what I am not responsible even. From the start, they have been very rude. We had to wait like 1 hour & a half just to see the doctor. Now whenever I call them to get my situation corrected, they hang up the phone on me. Now I have no other option but just to pay the bill.

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This doctor is very well known throughout the Bergen County area of northern New Jersey. He has been treating patients with all various types of ailments and diseases for over 25 years in practice. A great number of his clients range from pediatrics to geriatrics as well as adult patients with minor ailments to chronic illnesses. All staff are highly professionally trained and very courteous in caring for all patient needs and concerns. All types of insurance are accepted with no discrimination whatsoever. This physician has an outstanding perfornance and rating by the American Medical Association.

3
★★★☆☆

This doctor is very well known throughout the Bergen County area of northern New Jersey. He has been treating patients with all various types of ailments and diseases for over 25 years in practice. A great number of his clients range from pediatrics to geriatrics as well as adult patients with minor ailments to chronic illnesses. All staff are highly professionally trained and very courteous in caring for all patient needs and concerns. All types of insurance are accepted with no discrimination whatsoever. This physician has an outstanding perfornance and rating by the American Medical Association.

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