Diego

★★★☆☆

About Diego

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  • Beauty & Spa
  • Beauty Salons

Personal Services

Personal Services
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Pyara Spa

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Franco's Hair Studio

157 Hampshire St. Cambridge, MA

3.0 4
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I made an appointment with Faron for a cut and color. After a consultation, we agreed to put a light brown (to match my natural color) color over my highlighted blonde hair. She also suggested a "couple of highlights" around my face so I wouldn't be shocked by the new brown. My hair turned out orange, not brown, and worst of all, I was charged $330 for the service! I asked why the price was so high and the receptionist said it was because Faron had done "color correction" on me - she did not! I was told the service would cost around $200 (by the receptionist when I called and made the appt.) and I was shocked by the price (especially since the color was a horrible orange). I called and Jim (a manager) set me up with Shea to have it fixed. Shea put a darker brown over the orange (which elimintated the "couple of highlights" I was charged $120 for), and refunded me $45. Two weeks later, the brown is gone and the orange is back and I am out over $400 with tips. Horrible!!

1
★☆☆☆☆

I made an appointment with Faron for a cut and color. After a consultation, we agreed to put a light brown (to match my natural color) color over my highlighted blonde hair. She also suggested a "couple of highlights" around my face so I wouldn't be shocked by the new brown. My hair turned out orange, not brown, and worst of all, I was charged $330 for the service! I asked why the price was so high and the receptionist said it was because Faron had done "color correction" on me - she did not! I was told the service would cost around $200 (by the receptionist when I called and made the appt.) and I was shocked by the price (especially since the color was a horrible orange). I called and Jim (a manager) set me up with Shea to have it fixed. Shea put a darker brown over the orange (which elimintated the "couple of highlights" I was charged $120 for), and refunded me $45. Two weeks later, the brown is gone and the orange is back and I am out over $400 with tips. Horrible!!

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I just don't see the point in spending over $40 on a haircut, regardless of how good it is. At Diego, you're looking to spend at least that. Sure, they do a good job on your hair and it is a great place, but the prices are astronomical. If you're the kind of person that doesn't mind spending a fortune on a new hairdo, go to Diego. The people are nice and the place is great... You're just going to pay for it. Literally.

PROS: nice people, great salon
CONS: TOO expensive

3
★★★☆☆

I just don't see the point in spending over $40 on a haircut, regardless of how good it is. At Diego, you're looking to spend at least that. Sure, they do a good job on your hair and it is a great place, but the prices are astronomical. If you're the kind of person that doesn't mind spending a fortune on a new hairdo, go to Diego. The people are nice and the place is great... You're just going to pay for it. Literally.

PROS: nice people, great salon
CONS: TOO expensive

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I got my first ever "real" haircut at this salon when I decided that I wanted a guaranteed great haircut for once. I walked in and everyone was very nice and professional. The hairdresser advised me on what I should do with my hair after asking about my habits. It turned out great, and though it's fairly expensive like all salons, it was worth it.

4
★★★★☆

I got my first ever "real" haircut at this salon when I decided that I wanted a guaranteed great haircut for once. I walked in and everyone was very nice and professional. The hairdresser advised me on what I should do with my hair after asking about my habits. It turned out great, and though it's fairly expensive like all salons, it was worth it.

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This was where I got my first real salon experience, and it was fabulous. I was greeted by a very friendly receptionist and did not have to wait long at all before seeing my stylist. I wasn't sure what I wanted so we talked about it a bit and she gave me some suggestions after asking about how much time I spend styling my hair and such. She was very professional and considerate, and the results were much better than I expected. I felt like a queen.

4
★★★★☆

This was where I got my first real salon experience, and it was fabulous. I was greeted by a very friendly receptionist and did not have to wait long at all before seeing my stylist. I wasn't sure what I wanted so we talked about it a bit and she gave me some suggestions after asking about how much time I spend styling my hair and such. She was very professional and considerate, and the results were much better than I expected. I felt like a queen.

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