Toyota of El Cajon

★★★★★
  • 965 Arnele Ave

    El Cajon, CA 92020

    Map & Directions
  • 619-440-0270

About Toyota of El Cajon

Categories
  • Auto Dealers
  • Auto Parts & Accessories
Details
  • Toyota
  • Goodyear
  • Michelin
Hours
M-Th 7am-9:30pm, F-Sa 7am-10pm, Su 8am-9pm

Automotive

Automotive
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Worst experience ever!!! My wife and I decided to give Toyota of el Cajon a shot at our business. We had taken a couple of test drives with other dealers but the other dealers did not have the color and options we wanted. We made

3
★★★★★

Worst experience ever!!! My wife and I decided to give Toyota of el Cajon a shot at our business. We had taken a couple of test drives with other dealers but the other dealers did not have the color and options we wanted. We made

.

Once again David Anderson in the service department has gone over and above what regular people do. He is the best and is the reason I continue to drive to the El Cajon site rather than the closer Santee one. I highly recommend talking to him if you need anything done to your Toyota!

5
★★★★★

Once again David Anderson in the service department has gone over and above what regular people do. He is the best and is the reason I continue to drive to the El Cajon site rather than the closer Santee one. I highly recommend talking to him if you need anything done to your Toyota!

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.

Horrible! Horrible! Horrible!!!! As bad as bad gets. I had a deal. At least they made me believe I had a deal to purchase a 2012 Toyota Highlander Limited. They told me to come in 4 days after we agreed on the price. Teresa in internet

3
★★★★★

Horrible! Horrible! Horrible!!!! As bad as bad gets. I had a deal. At least they made me believe I had a deal to purchase a 2012 Toyota Highlander Limited. They told me to come in 4 days after we agreed on the price. Teresa in internet

.

Toyota of El Cajon is by far the best Toyota dealership I have worked with. I was very happy with how knowledgeable the staff are and how nice they treated me. If they said it would take 1 hour, it took 1 hour. Very professional staff and they know how to treat people with respect and integrity.

5
★★★★★

Toyota of El Cajon is by far the best Toyota dealership I have worked with. I was very happy with how knowledgeable the staff are and how nice they treated me. If they said it would take 1 hour, it took 1 hour. Very professional staff and they know how to treat people with respect and integrity.

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Business Response:

On behalf of everyone here at Toyota of El Cajon, thank you! We appreciate you taking the time to share this tremendous review with us! Our number one goal is to provide quality customer service and it is nice to see our goal was met. If there is anything else we can help you with please don't hesitate to ask! All the Best, Daniela Provenzano Guest Relations Manager
.

I purchased an 03 Matrix from their used car facility and from that day the people of Toyota of El Cajon have been exceptional. I have been in the automotive repair field for 40 years and would have no one else service or make repair to my car. Never thought I would find a dealership that actually cared for their customers.

5
★★★★★

I purchased an 03 Matrix from their used car facility and from that day the people of Toyota of El Cajon have been exceptional. I have been in the automotive repair field for 40 years and would have no one else service or make repair to my car. Never thought I would find a dealership that actually cared for their customers.

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Business Response:

Thank you for taking the time to share this review of your experience with us! We are delighted to have been able to make you visit a positive and enjoyable one. If there is anything more we can do to assist you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you informed on upcoming specials and much more! Kind regards, Daniela Provenzano | Guest Relations Manager
.

I was very satisfied and impressed with the level of service and personal attention that I received from the sales team. They also had a wide selection of vehicles so it made it easier to find a car that I wanted.

5
★★★★★

I was very satisfied and impressed with the level of service and personal attention that I received from the sales team. They also had a wide selection of vehicles so it made it easier to find a car that I wanted.

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Business Response:

Thank you Carlos for sharing your feedback with us! If there is anything else we can do to assist you don't hesitate to ask. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated regarding current specials and events that are reserved for our online fans! Kind regards, Walt Lyman | Guest Relations Manager
.

I was very happy with the service and knowledge of the sales team. They had a wide selection of Toyota trucks. There was no pressure to complete a deal. We got a great new truck and when we brought it in to have the alarm activated they took care of it immediatly with no waiting. Bashir our salesman did an excellent job of explaining everything about our new truck.

5
★★★★★

I was very happy with the service and knowledge of the sales team. They had a wide selection of Toyota trucks. There was no pressure to complete a deal. We got a great new truck and when we brought it in to have the alarm activated they took care of it immediatly with no waiting. Bashir our salesman did an excellent job of explaining everything about our new truck.

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Business Response:

Daniel, I would like to thank you on behalf of the sales team for sharing your recommendation here! We are truly grateful for your encouraging feedback. If there is anything more we can do for you please be sure to let us know. Also, if you take a moment to like our page on Facebook as well as follow us on Twitter we will keep you informed regarding upcoming events, specials, and much more! All the best, Walt Lyman | Guest Relations Manager
.

I have to drive by three other Toyota dealerships to get to Toyota of El Cajon, but it is worth the drive. They provide excellent and prompt servcice and most important to me, they do not try to upsell for more expensive parts or services that are not needed. I am very comfortable with them and trust them!

5
★★★★★

I have to drive by three other Toyota dealerships to get to Toyota of El Cajon, but it is worth the drive. They provide excellent and prompt servcice and most important to me, they do not try to upsell for more expensive parts or services that are not needed. I am very comfortable with them and trust them!

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Business Response:

Thank you James, for sharing your experience here! We certainly appreciate the long distance you have to drive to make it to our store. Please let us know if there is anything more we can do for you. Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you informed on all of our upcoming service specials and much more! Best wishes, Walt Lyman | Guest Relations Manager
.

Great service....... buying a vehicle can be stressful.... but not in this place.... I recommend this to everyone!!!!

4
★★★★☆

Great service....... buying a vehicle can be stressful.... but not in this place.... I recommend this to everyone!!!!

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Business Response:

Thank you for sharing your recommendation Andrei! We look forward to working with you again in the future, follow us on Facebook and Twitter to stay up to date on our best service specials and much more! Sincerely, Walt Lyman | Guest Relations Manager
.

Excellent in dealership in all aspects. All the staff is helpful that take the time to thoroughly answer questions. I took my vehicle for the complimentary manufacturer service and was full inspected and finished within timeframe promised. We bought two Camry 2011 from this dealership, and would not hesitate to recommend buying a vehicle there in near future. This dealership has an excellent customer service

5
★★★★★

Excellent in dealership in all aspects. All the staff is helpful that take the time to thoroughly answer questions. I took my vehicle for the complimentary manufacturer service and was full inspected and finished within timeframe promised. We bought two Camry 2011 from this dealership, and would not hesitate to recommend buying a vehicle there in near future. This dealership has an excellent customer service

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Business Response:

Thank you for your kind and generous recommendation Reem! We are glad to see that you are enjoying your 2011 Camrys. Let us know if we can assist you with anything and be sure to take a moment to like our Facebook page and also follow us on Twitter. We'll keep you updated with info on all of our current and upcoming specials! Kind regards, Walt Lyman | Guest Relations Manager
.

When choosing a new vehicle, I was skeptical of ALL dealerships (at best). After a couple of visits, and a few visits to other dealerships, Toyota of El Cajon offered me the best price, and best rate. Which is what I wanted. But, then I kept getting all of these things, I didn't even ask for...

Customer service, attention to detail, and peace of mind were a few of the many things given to me, unconditionally. Often I read reviews of establishments that sound like this and I take them with a grain of salt. The fact is. THIS IS THE TRUTH! If you want a good deal, quality product, and seamless service. Then please, check this place out!

5
★★★★★

When choosing a new vehicle, I was skeptical of ALL dealerships (at best). After a couple of visits, and a few visits to other dealerships, Toyota of El Cajon offered me the best price, and best rate. Which is what I wanted. But, then I kept getting all of these things, I didn't even ask for...

Customer service, attention to detail, and peace of mind were a few of the many things given to me, unconditionally. Often I read reviews of establishments that sound like this and I take them with a grain of salt. The fact is. THIS IS THE TRUTH! If you want a good deal, quality product, and seamless service. Then please, check this place out!

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Business Response:

Wow Timothy! I truly enjoyed reading this awesome review. Our entire staff is truly grateful for such kind words and we sincerely appreciate you recommendation. Do let us know if there is anything we can do for you. Also, be sure to take a moment to like our page on Facebook as well as follow us on Twitter. We use the pages to keep you up to date on our most current specials and events, don't miss out! Walt Lyman | Guest Relations Manager
.

Excellent in every way. Courteous, helpful staff that take the time to thoroughly answer questions. Vehicle is finished within timeframe promised. I purchased my vehicle there and would not hesitate to recommend buying a vehicle there. This dealership is excellent!

5
★★★★★

Excellent in every way. Courteous, helpful staff that take the time to thoroughly answer questions. Vehicle is finished within timeframe promised. I purchased my vehicle there and would not hesitate to recommend buying a vehicle there. This dealership is excellent!

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Business Response:

Thank you Judith for sharing this feedback on your experiences with us. Please don't hesitate to let us know if there is anything more we can do for you! Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current specials and events that are reserved for our online fans! All the best, Walt Lyman | Guest Relations Manager
.

After being loyal to my neighborhood mechanic, I decided to take my new to me 2007 Sienna to Toyota of El Cajon when they opened close by. It was the best decision I've made! They have excellent service staff and do GREAT work. They are honest and are not pushy. Also, their prices are not too high. So far, I've dealt with 3 different Service Advisors/Managers, and ALL of them were excellent! I will continue to do my service here for my van and my mom's car! thank you Toyota of El Cajon!

5
★★★★★

After being loyal to my neighborhood mechanic, I decided to take my new to me 2007 Sienna to Toyota of El Cajon when they opened close by. It was the best decision I've made! They have excellent service staff and do GREAT work. They are honest and are not pushy. Also, their prices are not too high. So far, I've dealt with 3 different Service Advisors/Managers, and ALL of them were excellent! I will continue to do my service here for my van and my mom's car! thank you Toyota of El Cajon!

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Business Response:

Catherine, we are truly grateful to you for sharing this wonderful recommendation of your visits with us. We look forward to working with you and your family in the future and if there is anything we might do for you between now and your next visit please do let us know. Also, if you take just a moment to like our page on Facebook and also follow us on Twitter we will keep you informed regarding our upcoming service specials and much more! Sincerely, Walt Lyman | Guest Relations Manager
.

The sales team made my car buying experience a stress-free one. They walked me through all the steps and demonstrated deep understanding of my concerns. They explained me all my options and made sure that I was getting the best deal.
The service department team demonstrated the highest level of professionalism, when I needed them. They took care of my car in a timely way, explained me all the steps of the service, and were very friendly and helpful all the time. Thank you all.

5
★★★★★

The sales team made my car buying experience a stress-free one. They walked me through all the steps and demonstrated deep understanding of my concerns. They explained me all my options and made sure that I was getting the best deal.
The service department team demonstrated the highest level of professionalism, when I needed them. They took care of my car in a timely way, explained me all the steps of the service, and were very friendly and helpful all the time. Thank you all.

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Business Response:

Thank you Rogerio, for sharing this wonderful feedback on your recent experience with us. We are thrilled to see that you enjoyed working with our team here at Toyota of El Cajon and if there is anything more we can do to assist you please don't hesitate to contact us. We are always happy to help. Additionally, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current specials and events that are reserved for our online fans! Kind regards, Walt Lyman | Guest Relations Manager
.

Took in my 2009 Toyota Camry to get an oil change. The Service was fast and courteous and the price reasonable. Will come back again!

5
★★★★★

Took in my 2009 Toyota Camry to get an oil change. The Service was fast and courteous and the price reasonable. Will come back again!

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1 out of 1 people found this review helpful.

Business Response:

Thank you Cole, for sharing this great review of your recent visit with us! We are delighted to have been able to provide you with a positive service experience. If there is anything more we can do to be of service please don't hesitate to contact us. We are always glad to assist in any way we can. Additionally, if you take a moment to follow us on Twitter and like us on Facebook we will keep you updated on current events and specials reserved exclusively for our online fans! Best Regards, Walt Lyman | Guest Relations Manager
.

I went in there to buy my first new car and it was a great experience. Thank you Toyota of El Cajon!

2
★★★★★

I went in there to buy my first new car and it was a great experience. Thank you Toyota of El Cajon!

.

As it has been for the past 6 years, the service I had performed last week was professional and courteous. Your dealership, the service department in general, and Simo Vukotich in particular are to be commended. I've recommended your dealership to several people through the years; and two more this week.

It's has been and remains a pleasure doing business with you.

5
★★★★★

As it has been for the past 6 years, the service I had performed last week was professional and courteous. Your dealership, the service department in general, and Simo Vukotich in particular are to be commended. I've recommended your dealership to several people through the years; and two more this week.

It's has been and remains a pleasure doing business with you.

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1 out of 1 people found this review helpful.

Business Response:

Bob, thank you for choosing Toyota of El Cajon for your car maintenance needs. We appreciate that you have been such a loyal customer the past 6 years! We love hearing that our staff is doing what it takes to make our valued customers happy. If you ever need anything, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you so much for all of the recommendations! Best regards, Michelle Candelaria - Guest Relations Manager
.

I had a great experience at Toyota of El Cajon. I wanted to take the time to recognize David Andersen who took care of every need that I had regarding my Toyota Camry. I had a pretty strict time limit when I first arrived and had to be at work by 9:30am, David was able to take my car in, diagnose the situation quickly and get me into a shuttle as fast as he could so I could arrive to work on time. From there, he kept in contact with me all day to advise me of the estimate of repairs, what would be covered on my premium policy and anything else that I needed to know regarding repairs. At the end of the day, he sent the shuttle service to pick me up from work so I could get my car. If my car had needed to stay overnight, he also was ready to make arrangements for a car rental. He was stellar and exemplified the words, "Customer Satisfaction"! *****5 Star Service from David Andersen*****

THANK YOU DAVID, YOU ARE A ROCK STAR!!

5
★★★★★

I had a great experience at Toyota of El Cajon. I wanted to take the time to recognize David Andersen who took care of every need that I had regarding my Toyota Camry. I had a pretty strict time limit when I first arrived and had to be at work by 9:30am, David was able to take my car in, diagnose the situation quickly and get me into a shuttle as fast as he could so I could arrive to work on time. From there, he kept in contact with me all day to advise me of the estimate of repairs, what would be covered on my premium policy and anything else that I needed to know regarding repairs. At the end of the day, he sent the shuttle service to pick me up from work so I could get my car. If my car had needed to stay overnight, he also was ready to make arrangements for a car rental. He was stellar and exemplified the words, "Customer Satisfaction"! *****5 Star Service from David Andersen*****

THANK YOU DAVID, YOU ARE A ROCK STAR!!

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2 out of 2 people found this review helpful.

Business Response:

Aracely, thank you for choosing Toyota of El Cajon for your car maintenance needs! We appreciate you taking the time to write this thoughtful review. David will be thrilled to see that you gave him a 5 star service rating! Don't hesitate to contact us if you have any questions. We are more than willing to help. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Thank you, Michelle Candelaria - Guest Relations Manager
.

I walked into the dealer at 11:00am and left at 2:30pm with a new 2011 Tacoma. That short time included comparing Tacomas, selecting a truck that I liked, taking a test drive, running credit checks, contract negotiations, financing, reviewing the features of the truck, insuring the vehicle, and handing over the keys.

I researched Toyota Tacomas on TOYOTA.com on Tuesday night. By Wednesday afternoon I was rolling down the road in my new 2011 Tacoma. This dealership was amazing. Daniella and Hiwa in the internet sales department contacted me right away. I inserted my zip-code as an EL CAJON zip code in the 'contact me' section the night before because I heard great things about this dealership and wanted them to help me out. I lived closer to two other dealerships but drove the extra distance for great service and I certainly was not let down. Daniella and Hiwa Khoshnaw were able to accommodate a test-drive appointment I requested only an hour before. I looked at a few trucks in the lot but Hiwa helped me pick one that was personalized for my style.

Hiwa Khoshnaw was my personal salesperson and walked me through every feature of the truck from bumper-to-bumper. Hiwa even shared his Trail Mix snacks with me when I was hungry! I was recently diagnosed with Diabetes so the snacks helped balance my blood sugar. He had a spare used Tow-Hitch that he offered to me as a gift and hooked up to my truck for free - which I definitely accepted! He even went the extra mile and connected me with an Auto Insurance referral from a different company because he knew I could get a better price on insurance than my old company quoted me. He was right and I made the switch right there at the dealership.

My credit report had a couple dings but they still helped me get a great interest rate, Teflon coat paint protection, GPS vehicle tracker, and extended 8-year warranty package at an extremely fair price. Anna Caruso in finance was extremely friendly, thorough, and ensured I understood all the details of the contract before I signed.

I was extremely pleased with my experience and recommend this dealership to anyone looking to purchase a new car or truck.

5
★★★★★

I walked into the dealer at 11:00am and left at 2:30pm with a new 2011 Tacoma. That short time included comparing Tacomas, selecting a truck that I liked, taking a test drive, running credit checks, contract negotiations, financing, reviewing the features of the truck, insuring the vehicle, and handing over the keys.

I researched Toyota Tacomas on TOYOTA.com on Tuesday night. By Wednesday afternoon I was rolling down the road in my new 2011 Tacoma. This dealership was amazing. Daniella and Hiwa in the internet sales department contacted me right away. I inserted my zip-code as an EL CAJON zip code in the 'contact me' section the night before because I heard great things about this dealership and wanted them to help me out. I lived closer to two other dealerships but drove the extra distance for great service and I certainly was not let down. Daniella and Hiwa Khoshnaw were able to accommodate a test-drive appointment I requested only an hour before. I looked at a few trucks in the lot but Hiwa helped me pick one that was personalized for my style.

Hiwa Khoshnaw was my personal salesperson and walked me through every feature of the truck from bumper-to-bumper. Hiwa even shared his Trail Mix snacks with me when I was hungry! I was recently diagnosed with Diabetes so the snacks helped balance my blood sugar. He had a spare used Tow-Hitch that he offered to me as a gift and hooked up to my truck for free - which I definitely accepted! He even went the extra mile and connected me with an Auto Insurance referral from a different company because he knew I could get a better price on insurance than my old company quoted me. He was right and I made the switch right there at the dealership.

My credit report had a couple dings but they still helped me get a great interest rate, Teflon coat paint protection, GPS vehicle tracker, and extended 8-year warranty package at an extremely fair price. Anna Caruso in finance was extremely friendly, thorough, and ensured I understood all the details of the contract before I signed.

I was extremely pleased with my experience and recommend this dealership to anyone looking to purchase a new car or truck.

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.

Excellent customer experience X 1,000,000,000,000,000,000,000. I sincerely will recommend Toyota of EC to everyone. Your staff took care of me beyond my expectations.
Now if I wasn't so far away down here in Mexico, I would make my way over to EC more often. Great location. Fantastic facility.

All the best,

Jeff B

5
★★★★★

Excellent customer experience X 1,000,000,000,000,000,000,000. I sincerely will recommend Toyota of EC to everyone. Your staff took care of me beyond my expectations.
Now if I wasn't so far away down here in Mexico, I would make my way over to EC more often. Great location. Fantastic facility.

All the best,

Jeff B

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1 out of 1 people found this review helpful.

Business Response:

Jeff, Thank you for taking the time to reflect on your experience with us and post this review! All of us at Toyota of El Cajon appreciate you making the trip to come see us and we would like to thank you for the kind recommendation! If you ever need anything, don't hesitate to contact us! We are always here to help. Please follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Thank you, Michelle Candelaria- Guest Relations Manager
.

My recent visit to the Toyota of El Cajon service department went just fine. Simo gives me his full attention when I am checking in or checking out.

5
★★★★★

My recent visit to the Toyota of El Cajon service department went just fine. Simo gives me his full attention when I am checking in or checking out.

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1 out of 1 people found this review helpful.

Business Response:

Martha, thank you for taking the time to post this review! We appreciate you choosing Toyota of El Cajon for your car service needs! Simo will be glad to hear that you were satisfied with your experience at our service department! If you need anything else, don't hesitate to contact us! Please follow us on Facebook and Twitter for future service specials that are exclusive to our followers! We hope to see you again soon! Thanks, Michelle Candelaria- Guest Relations Manager
.

As always, I received nothing but excellent service from Toyota of El Cajon when I brought my car in for Intermediate Service. David Andersen is a perfect example of what Customer Service should be.

5
★★★★★

As always, I received nothing but excellent service from Toyota of El Cajon when I brought my car in for Intermediate Service. David Andersen is a perfect example of what Customer Service should be.

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1 out of 1 people found this review helpful.

Business Response:

Kathleen, thank you for taking the time to post this review! We are so happy that you have had nothing but positive experiences at our store! We appreciate your business and we hope you continue to come visit us! David will be thrilled to hear that you were so satisfied with him and his customer service! Please contact us if you have any questions. Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Thanks, Michelle Candelaria- Guest Relations Manager
.

Toyota service was excellent. The 2 times I visited the parts department Mr. Gary Bennett was exceptional at his job while also providing very quick service with excellent customer service. He always promptly returned my phone calls as well. Overall I am very satisfied and impressed with Mr. Bennett and Toyota's customer service. Thank you

5
★★★★★

Toyota service was excellent. The 2 times I visited the parts department Mr. Gary Bennett was exceptional at his job while also providing very quick service with excellent customer service. He always promptly returned my phone calls as well. Overall I am very satisfied and impressed with Mr. Bennett and Toyota's customer service. Thank you

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1 out of 1 people found this review helpful.

Business Response:

Charles, Thank you for taking the time to post this review! We are so happy that you were satisfied with your visits with us and would like to let you know how much we appreciate your business! Gary will be happy to hear that you were satisifed with your service! If you ever need anything, please contact us! Follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Thanks, Michelle Candelaria- Guest Relations Manager
.

I have had nothing but the BEST experiences with Toyota of El Cajon. I stopped by "just to look" and drove home two hours later in a beautiful Tacoma. They provided flawless customer service, excellent package options, and great financing. The service department holds to the same high standards and exceeded all expectations on both occasions I visited them: first for the alarm install and then for an oil change. Toyota of El Cajon will be my first and probably only stop when it comes time to purchase another vehicle. I highly recommend them to anyone!

5
★★★★★

I have had nothing but the BEST experiences with Toyota of El Cajon. I stopped by "just to look" and drove home two hours later in a beautiful Tacoma. They provided flawless customer service, excellent package options, and great financing. The service department holds to the same high standards and exceeded all expectations on both occasions I visited them: first for the alarm install and then for an oil change. Toyota of El Cajon will be my first and probably only stop when it comes time to purchase another vehicle. I highly recommend them to anyone!

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1 out of 1 people found this review helpful.

Business Response:

Theresia, Congratulations on your new Tacoma! Thank you for taking the time to reflect on your expereinces at Toyota of El Cajon and post this great review! We are so glad that you decided to stop in and we are thrilled that your visits with us worked out for the best. We appreciate your repeat business and look forward to seeing you again. If you have any questions, please don't hesitate to contact us! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Thank you for the recommendation and enjoy your new Tacoma! Thanks, Michelle Candelaria- Guest Relations Manager
.

Bought my Prius about a year ago. Love the car! Everyone at the dealership was great! Found me the car I wanted and got me taken care of pretty quick!
I will only go to them to service the car! They have wi-fi and a huge tv I can watch while they work on it!
Everyone there is really nice and really helpful!

Oh, and the dealership is beautiful!

2
★★★★★

Bought my Prius about a year ago. Love the car! Everyone at the dealership was great! Found me the car I wanted and got me taken care of pretty quick!
I will only go to them to service the car! They have wi-fi and a huge tv I can watch while they work on it!
Everyone there is really nice and really helpful!

Oh, and the dealership is beautiful!

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I'm very satisfied and excited with my new vehical. The service I received from your staff at Toyota was excellent. Everyone was very nice and polite. My regards to Simion. Thank you.\r

2
★★★★★

I'm very satisfied and excited with my new vehical. The service I received from your staff at Toyota was excellent. Everyone was very nice and polite. My regards to Simion. Thank you.\r

.

Received excellent services.....probably the best in southern California, Khar has great customer service.\r

2
★★★★★

Received excellent services.....probably the best in southern California, Khar has great customer service.\r

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Your folks were great during the sales and finance process. Really liked
Bryan Williams and his knowledge of the product. Collete was also very
helpful and professional. It was by far the best car buying experience ever.

2
★★★★★

Your folks were great during the sales and finance process. Really liked
Bryan Williams and his knowledge of the product. Collete was also very
helpful and professional. It was by far the best car buying experience ever.

.

I am delighted. Completely satisfied. Very proud of my brand new Camry! Alex was very friendly, and had very good advice, and asked questions that helped him match me up with my new car.

2
★★★★★

I am delighted. Completely satisfied. Very proud of my brand new Camry! Alex was very friendly, and had very good advice, and asked questions that helped him match me up with my new car.

.

My daughter is thrilled with her new car. The sales gentleman was fine, he seemed to do his job well but the lady that went over our financial paperwork was fantastic. She definitely goes above and beyond just doing a good job to do a great one. I was very impressed. I am sure I will butcher the spelling but I believe it was Colette.I would definitely choose your dealership if I ever wanted a Toyota.Thank you for making my daughter one happy little lady.

2
★★★★★

My daughter is thrilled with her new car. The sales gentleman was fine, he seemed to do his job well but the lady that went over our financial paperwork was fantastic. She definitely goes above and beyond just doing a good job to do a great one. I was very impressed. I am sure I will butcher the spelling but I believe it was Colette.I would definitely choose your dealership if I ever wanted a Toyota.Thank you for making my daughter one happy little lady.

.

Everything was great. My sales representative was sincere, informative, and didn't pressure me. The other Toyota dealership I visited was not nearly as knowledgeable, friendly, or helpful. I walked in and was out with a new car in less than two hours. I would definitely buy from you again and I appreciated the great service.

2
★★★★★

Everything was great. My sales representative was sincere, informative, and didn't pressure me. The other Toyota dealership I visited was not nearly as knowledgeable, friendly, or helpful. I walked in and was out with a new car in less than two hours. I would definitely buy from you again and I appreciated the great service.

.

Everything regarding our car-buying experience was great, easy, and smooth.
The entire sales staff and everyone else were great.

2
★★★★★

Everything regarding our car-buying experience was great, easy, and smooth.
The entire sales staff and everyone else were great.

.

Everything was great. My sales representative was sincere, informative, and didn't pressure me. The other Toyota dealership I visited was not nearly as knowledgeable, friendly, or helpful. I walked in and was out with a new car in less than two hours. I would definitely buy from you again and I appreciated the great service.

2
★★★★★

Everything was great. My sales representative was sincere, informative, and didn't pressure me. The other Toyota dealership I visited was not nearly as knowledgeable, friendly, or helpful. I walked in and was out with a new car in less than two hours. I would definitely buy from you again and I appreciated the great service.

.

Every staff member we met ( and we were introduced to the service staff) were polite and congenial.I think the environment created by your Green Building and your staff just blows the old idea of a dealership out the window- and I've worked in a few, in the 'old' days!

2
★★★★★

Every staff member we met ( and we were introduced to the service staff) were polite and congenial.I think the environment created by your Green Building and your staff just blows the old idea of a dealership out the window- and I've worked in a few, in the 'old' days!

.

Tosh was another congenial, helpful person to deal with, and got the financial paperwork, and the rest of the package worked up as swiftly as she could.

2
★★★★★

Tosh was another congenial, helpful person to deal with, and got the financial paperwork, and the rest of the package worked up as swiftly as she could.

.

We had a very good experience in purchasing our car at Toyota of El Cajon. Robert Hans responded quickly to my request for a quote over the internet, and didn't mess around, just gave me a deal I could bring in on paper and I did, to see if we had the right color and talk about my trade in. Unfortunately the Edmundscom site doesn't show the dealers all the specs that have been picked, so Robert didn't have my color choice, and I was firm on it, so went right into his office to start locating it. Two days later I'm enjoying my new, beautiful Sandy Beach Prius III.

2
★★★★★

We had a very good experience in purchasing our car at Toyota of El Cajon. Robert Hans responded quickly to my request for a quote over the internet, and didn't mess around, just gave me a deal I could bring in on paper and I did, to see if we had the right color and talk about my trade in. Unfortunately the Edmundscom site doesn't show the dealers all the specs that have been picked, so Robert didn't have my color choice, and I was firm on it, so went right into his office to start locating it. Two days later I'm enjoying my new, beautiful Sandy Beach Prius III.

.

Everything was great and efficient. Thank you for all of your help. Ross was very helpful.

2
★★★★★

Everything was great and efficient. Thank you for all of your help. Ross was very helpful.

.

my experience was great from lou to the finance department. The whole process was very pleasant and preformed in a professional manner.

2
★★★★★

my experience was great from lou to the finance department. The whole process was very pleasant and preformed in a professional manner.

.

I just bought a Prius and I am totally satisfied with the car so far (1 day only...), as well as with the great job of the salesperson, Bryan Williams. He managed to answer all our questions in a direct, efficient, precise and honest way. He doesn't start by firing a ""smoke screen"" like other dealers often do before introducing his cars and offers. His special ""Green Flash Concert"" offer made the difference, as far as we are concerned (we visited many other car dealers, even an other Toyota dealer). Bryan has a way with people, we develops a straight forward and trustful relationship. He gets to the point and at the same time takes time to listen and to explain with patience and skill.
He is an excellent car dealer !

2
★★★★★

I just bought a Prius and I am totally satisfied with the car so far (1 day only...), as well as with the great job of the salesperson, Bryan Williams. He managed to answer all our questions in a direct, efficient, precise and honest way. He doesn't start by firing a ""smoke screen"" like other dealers often do before introducing his cars and offers. His special ""Green Flash Concert"" offer made the difference, as far as we are concerned (we visited many other car dealers, even an other Toyota dealer). Bryan has a way with people, we develops a straight forward and trustful relationship. He gets to the point and at the same time takes time to listen and to explain with patience and skill.
He is an excellent car dealer !

.

The experience at El Cajon Toyota was great. Dale and Tosh were the best.
I love my new Prius!

2
★★★★★

The experience at El Cajon Toyota was great. Dale and Tosh were the best.
I love my new Prius!

.

I had a great experience and will send people, including my daughter, in to see if you can help them. Thank You

2
★★★★★

I had a great experience and will send people, including my daughter, in to see if you can help them. Thank You

.

I just bought a Prius and I am totally satisfied with the car so far (1 day only...), as well as with the great job of the salesperson, Bryan Williams. He managed to answer all our questions in a direct, efficient, precise and honest way. He doesn't start by firing a """"smoke screen"""" like other dealers often do before introducing his cars and offers. His special ""Green Flash Concert"" offer made the difference, as far as we are concerned (we visited many other car dealers, even an other Toyota dealer). Bryan has a way with people, we developed a straight forward and trustful relationship. He gets to the point and at the same time takes time to listen and to explain with patience and skill.

2
★★★★★

I just bought a Prius and I am totally satisfied with the car so far (1 day only...), as well as with the great job of the salesperson, Bryan Williams. He managed to answer all our questions in a direct, efficient, precise and honest way. He doesn't start by firing a """"smoke screen"""" like other dealers often do before introducing his cars and offers. His special ""Green Flash Concert"" offer made the difference, as far as we are concerned (we visited many other car dealers, even an other Toyota dealer). Bryan has a way with people, we developed a straight forward and trustful relationship. He gets to the point and at the same time takes time to listen and to explain with patience and skill.

.

excellent job by the sales team

2
★★★★★

excellent job by the sales team

.

everyone was very professional and the buying experience was pleasant

2
★★★★★

everyone was very professional and the buying experience was pleasant

.

We do received excellent experience at your dealership. Everything was on time, our sales person - Aleks Butov did excellent job for us. We got car with the color we like. All your staff was friendly.

2
★★★★★

We do received excellent experience at your dealership. Everything was on time, our sales person - Aleks Butov did excellent job for us. We got car with the color we like. All your staff was friendly.

.

Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly ""wowed"" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb! \r

2
★★★★★

Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly ""wowed"" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb! \r

.

I most certainly did have a wonderful experience when I bought my new Prius. Khar is fantastic to work with and everyone else that stepped in was professional and positive. Buying a car is draining but everyone worked to make it as pleasant as possible and I walked out a very happy owner of a 2010 Prius! I remain a very loyal customer to Toyota of El Cajon. I live in San Marcos so that says a lot! \r

2
★★★★★

I most certainly did have a wonderful experience when I bought my new Prius. Khar is fantastic to work with and everyone else that stepped in was professional and positive. Buying a car is draining but everyone worked to make it as pleasant as possible and I walked out a very happy owner of a 2010 Prius! I remain a very loyal customer to Toyota of El Cajon. I live in San Marcos so that says a lot! \r

.

Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly """"wowed"""" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb! With sincere appreciation and thanks, \r
Ryan & Melissa A.\r
\r

2
★★★★★

Our entire experience at Toyota of El Cajon was fantastic!! My wife and I were interested in purchasing a used Sienna initially, but we were also considering leasing a new one. Our sales associate, Rene Wolfe (also assisted by Paul), was incredibly patient with us and explained all our options carefully. We test drove both a used and new Sienna and discussed the various pricing options for each. We ended up leasing a new vehicle that was well within our budget and certainly left more than satisfied with our purchase. In our opinion, Rene went above and beyond what we had expected and certainly """"wowed"""" us with customer service. In addition, our interaction with Sergio G. in finance was just as pleasant. In our experience, that's definitely not the norm at car dealerships. You've certainly earned a customer for life! Aside from the quality service, we also enjoyed the facility as well. My kids loved the pirate ship playground and it kept them well entertained while we discussed options and signed paperwork. The coffee and snacks helped with the long hours as well. Lastly, the price we paid for our Sienna was definitely a value in comparison to the overall quality of the vehicle. We've had it now for about two weeks and love it more each day. Overall, I'm happy to recommend Toyota of El Cajon to anyone who asks. It's clear that customer service is a priority and our experience, start to finish, was superb! With sincere appreciation and thanks, \r
Ryan & Melissa A.\r
\r

.

Our Venza is the second car I purchased at Toyota of El Cajon. Since we live in Encinitas, I tried both times to give our business to Carlsbad Toyota, but just couldnt put it together. They tried hard, but just couldnt give me their best price without me being on their lot.\r
\r
I told Lou what vehicle and trim we were shopping for and he gave me the best price by $200, plus he didnt insist that I come in, which for me was a big plus. I visited a lot of Dealerships and towards the end, I just wanted to buy a car at the best offer. It took me two or three weeks to go through the process of selecting a new car and in the process; I probably alienated every dealer from National City to Imperial to Orange County. The point being is that Im no sweetheart. Lou was patient and worked with me. At the point of sale, he delivered the car and got me through contracting in a timely manner. He and Jose did lean on us a bit for the warranties and other stuff, but that was to be expected and they were not at all out of line. If I owned the lot, I would be disappointed if they didnt. When we discovered a little problem with the vehicle after taking delivery, Lou assured us it would be taken care of and we feel confident it will.\r
\r
My next Tundra will most likely come from your Dealership. Thank you again,\r
\r
Steven Hurd.\r
\r
PS; Jose mentioned that your Aetna Health Plan is getting a little pricey. If you are not happy with the job your agent is doing or want to keep him/her honest, give me a call. I will be happy to run a quote and maybe show you a way to save some money.\r

2
★★★★★

Our Venza is the second car I purchased at Toyota of El Cajon. Since we live in Encinitas, I tried both times to give our business to Carlsbad Toyota, but just couldnt put it together. They tried hard, but just couldnt give me their best price without me being on their lot.\r
\r
I told Lou what vehicle and trim we were shopping for and he gave me the best price by $200, plus he didnt insist that I come in, which for me was a big plus. I visited a lot of Dealerships and towards the end, I just wanted to buy a car at the best offer. It took me two or three weeks to go through the process of selecting a new car and in the process; I probably alienated every dealer from National City to Imperial to Orange County. The point being is that Im no sweetheart. Lou was patient and worked with me. At the point of sale, he delivered the car and got me through contracting in a timely manner. He and Jose did lean on us a bit for the warranties and other stuff, but that was to be expected and they were not at all out of line. If I owned the lot, I would be disappointed if they didnt. When we discovered a little problem with the vehicle after taking delivery, Lou assured us it would be taken care of and we feel confident it will.\r
\r
My next Tundra will most likely come from your Dealership. Thank you again,\r
\r
Steven Hurd.\r
\r
PS; Jose mentioned that your Aetna Health Plan is getting a little pricey. If you are not happy with the job your agent is doing or want to keep him/her honest, give me a call. I will be happy to run a quote and maybe show you a way to save some money.\r

.

My experience with El Cajon Toyota was great. Your team of Khar and Colette
was fantastic. I rec. a good price on my trade in and got the exact truck
that I have been looking for. Your team worked extremely hard to get the
price I needed to fit my budget. Best experience I have ever had at a
dealership. Your staff had a great sense of humor even when the
negotiations got tough. Definitely will be letting family and friends know
where to go when they are ready to purchase a new vehicle. Thanks for
everything. Jeff B. P.S. Love my new truck!!!!!!!!!!!!!!!!!

2
★★★★★

My experience with El Cajon Toyota was great. Your team of Khar and Colette
was fantastic. I rec. a good price on my trade in and got the exact truck
that I have been looking for. Your team worked extremely hard to get the
price I needed to fit my budget. Best experience I have ever had at a
dealership. Your staff had a great sense of humor even when the
negotiations got tough. Definitely will be letting family and friends know
where to go when they are ready to purchase a new vehicle. Thanks for
everything. Jeff B. P.S. Love my new truck!!!!!!!!!!!!!!!!!

Message from Toyota of El Cajon

We are a family owned business that takes pride in exceeding our customers expectations. If you have received a less than excellent experience with us please contact me at (619) 270-3195. I would love the opportunity to assist you.



Sincerely,



Michelle Candelaria

Guest Relations Manager

mcandelaria@toyotaofelcajon.com

 

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