Babies R Us

408-281-1710

865 Blossom Hill Rd San Jose, CA 95123

www.babiesrus.com

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Echelle R. Michelle Y. Brian T. G. R. B O.
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Reviews for Babies R Us

Ratings_icons Horrible customer service

Echelle R.

Yes this store does have alot of babygear. It's great but a bit overpriced on some items. The big baby stuff like swings, rockers, jumpies are all comparable to other places though.
Other than that I have found their customer service to be crap. You cannot contact them on the phone for a number of reasons and when you do usually you get someone that has no clue of what the store does. I needed to get some information on a warranty and I had to go in the store. You cannot call. Their lines are busy or no one even bothers to answer. When you do you are put on hold FOREVER. Just for that simple fact I'd rather not do business with them. When something goes wrong its a hassle.

Posted 10/16/07 | Report Abuse

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Ratings_icons Don't bother calling on the phone

Michelle Y. | insider Insider | Rank: 17,121

I haven't actually made it to this store because I've been unable to get any help when calling for an inventory check. It's 20 miles drive, so I would like to know if they carry the car booster I'm looking for.

1. Transferred to Baby Gear, asked for product, put on hold, then disconnected.
2. Transferred to Baby Gear but never connected.
3. Voice Mail Loop "thank you for calling...." "thank you for calling..."
4. Repeat of #3.
5. Busy signal

No idea if this is a good shop or not, but don't bother calling on the phone.

Posted 05/01/07 | Report Abuse

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Ratings_icons Great selection

Brian T. | insider_guru Insider Guru | Rank: 287

They always seem to have nice clothes and nice people to help you find what you want. Then you always find the stuff you where not looking for and buy that too.

Nice selection and a clean environment.

Huge selection.

Posted 07/20/06 | Report Abuse

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Ratings_icons Get what you're looking for!

G. R. | insider_expert Insider Expert | Rank: 9,201

You can get what you're looking for and a million things you're not. This store has just about everything for babies you can imagine. You can also register for you're baby shower here. If you need something for you're baby or just a shower gift for someone, you will find it here. Prices range, it depends what you're looking for and what brand.

Posted 08/15/05 | Report Abuse

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Ratings_icons Everything you Need

B O. | insider_expert Insider Expert | Rank: 11,315

Great for a first time parent. They have everything you need set up in a very organized, clean fashion. They have knowledgeable staff to assist you and will even order something for you if it is not in their store. They offer checklists for first time parents so that you can make sure you have everything you need. They have top of the line on everything you need for a decent price. I have found everything and more that I needed through both of my pregnancies here.

Posted 08/04/05 | Report Abuse

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Ratings_icons Great store for all your baby needs

EMILY M. | insider Insider | Rank: 16,161

This is a one stop shop for all your baby needs from cribs to formula they have got it all. I always go in for one thing and come out with other stuff I wanted or decided I needed.

Posted 08/02/05 | Report Abuse

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Ratings_icons Babies

Jessica N. | insider_expert Insider Expert | Rank: 5,953

They have everything baby! the clothes and toys are cheap and they have things for babies of every age. their store is clean and big, it is also very easy to find parking. Their baby beds and strollers are very durable and made of high quality. my experience at this store was excellent mainly because the employees helped me out throughout my visit here.

Posted 07/31/05 | Report Abuse

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Ratings_icons Babies A to Z

Mits g. | insider Insider | Rank: 18,665

BabiesRus.. The name says it. This store has everything that Baby needs. If you r shopping for baby you will get here. I have never been out of this place in and hour. Best place to shop if you r expecting or having baby. They have lots of variety in every baby product.

Posted 07/26/05 | Report Abuse

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Ratings_icons Good

Anonymous

Babies R Us is an OK store to find anything for a baby; however, the staff are not knowledgeable on the products they sell. I recommend checking with a local privately owned store before you buy from babies r us. They do offer a gift registry; however, they suggest ever conceivable item for a baby, which is definitely not necessary. Their prices are not always the lowest. I do recommed there photo studio - it's more expensive than some - but the photos are fabulous

Posted 07/26/05 | Report Abuse

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Ratings_icons Baby supplies galore

Hannah S. | insider Insider | Rank: 18,346

Whatever you need for your baby, you can find it here. I went into this store when I was pregnant and was overwhelmed just by the selection of bottles and pacifiers. They carry furniture, diapers, carseats, swings, accessories, formula, blankets, linens, burp rags, etc. I don't think that there is anything baby-related that you couldn't find here. Their prices aren't as low as you might find at Walmart, but the variety is worth it.

Posted 06/03/05 | Report Abuse

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