Steam USA

★★★☆☆
  • 741B Racquet Club Drive

    Addison, IL 60101

    Map & Directions
  • 630-232-9377

About Steam USA

Categories
  • Heating & Air Conditioning
  • Carpet & Rug Cleaners

Personal Services

Personal Services
More choices in Addison:
Resultset_next

Helping Hands Cleaning

381 N York Rd #12 Elmhurst, IL

Resultset_next

D & C Chem-Dry

2170 Laura Lane Des Plaines, IL

3.0 2
Hi! Sign in to let us know how Steam USA was?
Write a Review
.

We use this company on a regular basis to get our carpet cleaned and they do a wonderful job! They have very prompt service and will work around your schedule. They have friendly workers, who do an amazing job at keeping the carpet look great always!

5
★★★★★

We use this company on a regular basis to get our carpet cleaned and they do a wonderful job! They have very prompt service and will work around your schedule. They have friendly workers, who do an amazing job at keeping the carpet look great always!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We hired Steam USA to clean the air ducts in our new home before we moved in. The pricing was competitive and the servicemen arrived on time and acted professionally. Thats where the positive experience ended. As you might imagine, an exacto knife must be used to properly remove a vent cover that is located on a painted wall. Knowing that the walls had been painted just two weeks prior, I mentioned this and they claimed this is their standard practice. So I didn't stand over their shoulder, and on at least a half dozen vents when taking off the vent cover they ripped off big chunks of paint and/or the exacto knife slipped and they left a gash in the wall to the point where the whole wall must really be repainted for it to look decent. When I complained they credited me for the cleaning of those ducts (a few bucks each) but of course thats nowhere near what it will cost me to get all these walls repainted. Lesson learned, if you hire a service like this, look over their shoulder as theyre working to try to prevent a case like this.

1
★☆☆☆☆

We hired Steam USA to clean the air ducts in our new home before we moved in. The pricing was competitive and the servicemen arrived on time and acted professionally. Thats where the positive experience ended. As you might imagine, an exacto knife must be used to properly remove a vent cover that is located on a painted wall. Knowing that the walls had been painted just two weeks prior, I mentioned this and they claimed this is their standard practice. So I didn't stand over their shoulder, and on at least a half dozen vents when taking off the vent cover they ripped off big chunks of paint and/or the exacto knife slipped and they left a gash in the wall to the point where the whole wall must really be repainted for it to look decent. When I complained they credited me for the cleaning of those ducts (a few bucks each) but of course thats nowhere near what it will cost me to get all these walls repainted. Lesson learned, if you hire a service like this, look over their shoulder as theyre working to try to prevent a case like this.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Steam USA, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review