American Service Insurance

★☆☆☆☆
42.0354 -87.9809
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150 Northwest Point

Elk Grove Village, IL

60007

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About American Service Insurance

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  • Life Insurance
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Reviews 1 - 15 of 15.
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I have had a very bad experience with American Service insurance. I got in an car accident with a person insured by this insurance. The person drove in to my my car while I was waiting at a red traffic light rear end. This collision caused severe injury to my spine as I was looking sideways, severe whiplash. This happened 2008 May. No Lawyer wanted to support our case as they seemed to be aware of the big scam of this insurance. They never responded to us or our car issurance and dragged their feed for almost two years claiming that the person who drove did not have insurance with them etc...lies over lies. and no replies to us. till the two years were up when they settled for a 4000 $ to reimburse me for some of my bills. They kept on reminding me that my time was up, two years are over and I should take the money.

The money did not cover my bills at all nor did it help me with my damaged spine

Another laywer recomended to take the money as I will not be getting any more out of them I signed and got this very smal amount to cover hardly my expencses to date I am having huge health issues do to the trauma of my spine and I can not believe how unfair I was treated and because of the scam insurance I got no legal support as well.

I wish I could do something to make up and go against them...

Please respond if you are planing on doing something towards them??

1
★☆☆☆☆

I have had a very bad experience with American Service insurance. I got in an car accident with a person insured by this insurance. The person drove in to my my car while I was waiting at a red traffic light rear end. This collision caused severe injury to my spine as I was looking sideways, severe whiplash. This happened 2008 May. No Lawyer wanted to support our case as they seemed to be aware of the big scam of this insurance. They never responded to us or our car issurance and dragged their feed for almost two years claiming that the person who drove did not have insurance with them etc...lies over lies. and no replies to us. till the two years were up when they settled for a 4000 $ to reimburse me for some of my bills. They kept on reminding me that my time was up, two years are over and I should take the money.

The money did not cover my bills at all nor did it help me with my damaged spine

Another laywer recomended to take the money as I will not be getting any more out of them I signed and got this very smal amount to cover hardly my expencses to date I am having huge health issues do to the trauma of my spine and I can not believe how unfair I was treated and because of the scam insurance I got no legal support as well.

I wish I could do something to make up and go against them...

Please respond if you are planing on doing something towards them??

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.

I have had a horrendous experience with this company whose actions are CRIMINAL. If you have been scammed by them as well and are interested in pursuing a class action suit against them, please contact me as soon as possible at the following e-mail: dreamsummer01@gmail.com

1
★☆☆☆☆

I have had a horrendous experience with this company whose actions are CRIMINAL. If you have been scammed by them as well and are interested in pursuing a class action suit against them, please contact me as soon as possible at the following e-mail: dreamsummer01@gmail.com

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This company is a total S C A M! Two states have banned them from selling insurance "coverage". My car was stolen and totaled..after 65 days(of"investigating"/deceiving),I was informed that they were not going to provide "coverage" because of a"misrepresentation of policy"(although factual evidence was provided to concur otherwise). I am beyond UPSET and FRUSTRATED...Their unethical practices of processing,investigating,and avoiding to settle/provide coverage is unbelievable. I received a total of 5 calls from the claim adjuster(in 65 days) and called them over 30 times(more than half of the calls were unanswered).If anyone is interested in pursuing a class action law suit,please contact me via email at lmolde2@live.com. PlEASE READ THIS BEFORE PURCHASING INSURANCE FROM UNIVERSAL CASUALTY/AMERICAN SERVICE INSURANCE! YOU HAVE BEEN WARNED!

1
★☆☆☆☆

This company is a total S C A M! Two states have banned them from selling insurance "coverage". My car was stolen and totaled..after 65 days(of"investigating"/deceiving),I was informed that they were not going to provide "coverage" because of a"misrepresentation of policy"(although factual evidence was provided to concur otherwise). I am beyond UPSET and FRUSTRATED...Their unethical practices of processing,investigating,and avoiding to settle/provide coverage is unbelievable. I received a total of 5 calls from the claim adjuster(in 65 days) and called them over 30 times(more than half of the calls were unanswered).If anyone is interested in pursuing a class action law suit,please contact me via email at lmolde2@live.com. PlEASE READ THIS BEFORE PURCHASING INSURANCE FROM UNIVERSAL CASUALTY/AMERICAN SERVICE INSURANCE! YOU HAVE BEEN WARNED!

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.

I am also very upset. This insurance company is a joke. The are very rude and untrusting. I am insured through this company and was recently involved in an accident. The accident was not my fault but yet I have been consistently given the runaround. It's been almost 3 weeks and I haven't gotten my car back yet. The shop is constantly calling the insurance company; but they are not answering are returning his calls. I just hope everyone finds out about this company and run them out of business.

1
★☆☆☆☆

I am also very upset. This insurance company is a joke. The are very rude and untrusting. I am insured through this company and was recently involved in an accident. The accident was not my fault but yet I have been consistently given the runaround. It's been almost 3 weeks and I haven't gotten my car back yet. The shop is constantly calling the insurance company; but they are not answering are returning his calls. I just hope everyone finds out about this company and run them out of business.

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screw this company! Everyone that works for this company is either retarded or just rude. I was hit by someone with this INSURANCE and it took them weeks to see my car before i could even get it fixed and then they needed to come back out which took days THEY SUCK PLAIN AND SIMPLE. ITS BEEN OVER A MONTH AND I STILL DONT HAVE MY CAR

1
★☆☆☆☆

screw this company! Everyone that works for this company is either retarded or just rude. I was hit by someone with this INSURANCE and it took them weeks to see my car before i could even get it fixed and then they needed to come back out which took days THEY SUCK PLAIN AND SIMPLE. ITS BEEN OVER A MONTH AND I STILL DONT HAVE MY CAR

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.

I had full coverage with this company anyway my husband was driving my truck and ran over something on the highway/tollroad . they are trying to claim arson even thought the police report and the des plaines fird department report clearly states NO HUMAN CAUSES AND UNINTENTIONAL now they wantr a sworn statement which they will get they are saying all the docs are irrelevant how the hell can a fire eport from the fired dept be irrelevant. this has almost caused me to have a stroke for tehm to even insinutae something like this I have written to teh department of illinois in illinois and thehy have received my complaint but said it could take several weeks . this is really a nightmare DO NOT EVER GET THIS INSURANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

I had full coverage with this company anyway my husband was driving my truck and ran over something on the highway/tollroad . they are trying to claim arson even thought the police report and the des plaines fird department report clearly states NO HUMAN CAUSES AND UNINTENTIONAL now they wantr a sworn statement which they will get they are saying all the docs are irrelevant how the hell can a fire eport from the fired dept be irrelevant. this has almost caused me to have a stroke for tehm to even insinutae something like this I have written to teh department of illinois in illinois and thehy have received my complaint but said it could take several weeks . this is really a nightmare DO NOT EVER GET THIS INSURANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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.

SCREW this place dont EVER go to them...i had a accident a week ago and was told that an adjuster was going to go out and look at it well i went to the body shop to where it was and they told me that an adjuster did come out but said they couldnt tell them what was going on with it.finally i called them after they told me they would let me know in 24 to 48 hours and i still had heard nothing when i got ahold of them they gave me the name and number of an adjuster that they said had looked at my car after 3 days of no answer and leaving numrous messages she answered and gave me know info other then they totaled my car and she would get back with me that day with the value and nope she didnt so on the next business day i called the main office again and i told the lady that the adjuster wasnt answering or returning my calls she asked for my cllaim number and the name of my adjuster and told me that the first person i had talked to had gave me the wrong adjuster so i called this new person and of course no answer! i cant wait to get this settled and move companys

2
★★☆☆☆

SCREW this place dont EVER go to them...i had a accident a week ago and was told that an adjuster was going to go out and look at it well i went to the body shop to where it was and they told me that an adjuster did come out but said they couldnt tell them what was going on with it.finally i called them after they told me they would let me know in 24 to 48 hours and i still had heard nothing when i got ahold of them they gave me the name and number of an adjuster that they said had looked at my car after 3 days of no answer and leaving numrous messages she answered and gave me know info other then they totaled my car and she would get back with me that day with the value and nope she didnt so on the next business day i called the main office again and i told the lady that the adjuster wasnt answering or returning my calls she asked for my cllaim number and the name of my adjuster and told me that the first person i had talked to had gave me the wrong adjuster so i called this new person and of course no answer! i cant wait to get this settled and move companys

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.

First of all, they don^t tell you that full coverage does not include towing and car rental. It is an extra charge but they don^t want you to know that. When involved in a collision they will give you the run-around. They lie and are very unprofessional. They are only nice when they take your money. Do not get this insurance you will be wasting your money.

1
★☆☆☆☆

First of all, they don^t tell you that full coverage does not include towing and car rental. It is an extra charge but they don^t want you to know that. When involved in a collision they will give you the run-around. They lie and are very unprofessional. They are only nice when they take your money. Do not get this insurance you will be wasting your money.

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.

This is by far the worst experience with any insurance company my wife and I have ever had! My wife was in a collision in early February. We called the day of the accident to make a claim and we were told it would be 2-4 days for the adjuster to get out and assess the damage to our vehicle. When this didn't happen in the time frame received, we began to call. We were unable to get through to anyone, and of course, no one returned any of our phone calls. FINALLY, after three weeks we were notified by the body shop that an adjuster came out. However, he told us they were wanting to put used body parts on our vehicle (it is illegal for them to put used body parts on a car 5 years or newer...ours was 2 years old). Not only that, we were informed by the body shop that they were going to have a second adjuster come out because the damage they estimated was much less than what he knew it was...he didn't even check under the hood! We had to wait another two weeks for the second adjuster to get out there! Our accident was over two months ago and we have yet to get our car back! This is by far the worst service I have ever received. I am actually in the processing of suing the company due to the fact my wife lost her job because we are now down to a one car family and after two months, we are STILL waiting on our car. Do not purchase this insurance...big mistake!

1
★☆☆☆☆

This is by far the worst experience with any insurance company my wife and I have ever had! My wife was in a collision in early February. We called the day of the accident to make a claim and we were told it would be 2-4 days for the adjuster to get out and assess the damage to our vehicle. When this didn't happen in the time frame received, we began to call. We were unable to get through to anyone, and of course, no one returned any of our phone calls. FINALLY, after three weeks we were notified by the body shop that an adjuster came out. However, he told us they were wanting to put used body parts on our vehicle (it is illegal for them to put used body parts on a car 5 years or newer...ours was 2 years old). Not only that, we were informed by the body shop that they were going to have a second adjuster come out because the damage they estimated was much less than what he knew it was...he didn't even check under the hood! We had to wait another two weeks for the second adjuster to get out there! Our accident was over two months ago and we have yet to get our car back! This is by far the worst service I have ever received. I am actually in the processing of suing the company due to the fact my wife lost her job because we are now down to a one car family and after two months, we are STILL waiting on our car. Do not purchase this insurance...big mistake!

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.

worst company ever .....Arnel, Fernando, Janelle. completely useless..... if you are waiting on a police report, go get it your self. i waited three months and they still could not get the police report from cpd. no one is ever available called eight times eight different people and got eight different voicemails and one call back two days later. if you got into an accident with one of their customers you better put the screws to them cause they will give you the run around as long as they can.

1
★☆☆☆☆

worst company ever .....Arnel, Fernando, Janelle. completely useless..... if you are waiting on a police report, go get it your self. i waited three months and they still could not get the police report from cpd. no one is ever available called eight times eight different people and got eight different voicemails and one call back two days later. if you got into an accident with one of their customers you better put the screws to them cause they will give you the run around as long as they can.

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I was involved in an unfortunate collision 5 days after buying a new car. This was the first collision in my life, and my first traffic citation. I had full coverage, but apparently the fine print stated that towing and roadside assistance were not covered(which in the event of a wreck you need a tow . . . nonsense to not be included). Long story short, it was 2 months before ASI cleared the funds to let the shop work on my car. 2 1/2 months later, i got my car back. My plan is $70 a month more expensive than competitors . . .TERRIBLE customer service. DO NOT GET THIS INSURANCE UNLESS YOU LIKE HASSLE AND HEADACHE!!

1
★☆☆☆☆

I was involved in an unfortunate collision 5 days after buying a new car. This was the first collision in my life, and my first traffic citation. I had full coverage, but apparently the fine print stated that towing and roadside assistance were not covered(which in the event of a wreck you need a tow . . . nonsense to not be included). Long story short, it was 2 months before ASI cleared the funds to let the shop work on my car. 2 1/2 months later, i got my car back. My plan is $70 a month more expensive than competitors . . .TERRIBLE customer service. DO NOT GET THIS INSURANCE UNLESS YOU LIKE HASSLE AND HEADACHE!!

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4 out of 4 people found this review helpful.

.

I am sorry I do not like them at all! Reasoning being is because, I had a hit and run and I reported to them and they gave me the claim papers on time and everything but, when it came to getting my car fixed they appoint you to the most cheapest places every to get your car fixed I found out they the women that had my claim wrote the check out to the body shop they wanted me to go to and my name i was highly pissed because, i already had someone that was going to fix my car but, when they wrote the check out in the body shops name and my name meaning i had to take it there that's not lawful, you should not have to take your car were they want you to take it. you should be able to take your car where ever you want no questions asked! i do not recommend anyone to have them for their insurance holders they are crooks.

1
★☆☆☆☆

I am sorry I do not like them at all! Reasoning being is because, I had a hit and run and I reported to them and they gave me the claim papers on time and everything but, when it came to getting my car fixed they appoint you to the most cheapest places every to get your car fixed I found out they the women that had my claim wrote the check out to the body shop they wanted me to go to and my name i was highly pissed because, i already had someone that was going to fix my car but, when they wrote the check out in the body shops name and my name meaning i had to take it there that's not lawful, you should not have to take your car were they want you to take it. you should be able to take your car where ever you want no questions asked! i do not recommend anyone to have them for their insurance holders they are crooks.

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1 out of 1 people found this review helpful.

.

These people are horrible, I stayed hours trying to claim a collision they did not issue a claim number in several days!, I tried to contact them about 10 times so far and nothing!, beware the recepcionist, she is very unrespectful, bottom line keep away from this people.

3
★★★☆☆

These people are horrible, I stayed hours trying to claim a collision they did not issue a claim number in several days!, I tried to contact them about 10 times so far and nothing!, beware the recepcionist, she is very unrespectful, bottom line keep away from this people.

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1 out of 1 people found this review helpful.

.

You get insurance for these unfortunate cases when you have to rely on them to compensate you for the losses, which are often caused by other motorists. NOT for their payment plans. Well, with these guys, you really can't expect much. The several employees I had to deal with after a collision were either incompetent or pushy and just plain rude. You will never get a fair settlement and they will nickel and dime you for months. This is just another sub-standard insurance. One of hundreds which are good at collecting your money, but reluctant to meet their obligations if its time for them to pay up. Unless, you just want the cheapest possible insurance to meet the liability insurance requirement law, I would stick with major insurance providers even if they are pricier. After all, you get what you paid for.

2
★★☆☆☆

You get insurance for these unfortunate cases when you have to rely on them to compensate you for the losses, which are often caused by other motorists. NOT for their payment plans. Well, with these guys, you really can't expect much. The several employees I had to deal with after a collision were either incompetent or pushy and just plain rude. You will never get a fair settlement and they will nickel and dime you for months. This is just another sub-standard insurance. One of hundreds which are good at collecting your money, but reluctant to meet their obligations if its time for them to pay up. Unless, you just want the cheapest possible insurance to meet the liability insurance requirement law, I would stick with major insurance providers even if they are pricier. After all, you get what you paid for.

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1 out of 1 people found this review helpful.

.

I have insurance with this company. They are located in Elk Grove Village, IL. However, you can get insurance with them regardless of the state that you live in. I like this insurance company because they offer good rates on their policies. You can even pay month to month if you need to. If you are in need of auto insurance I highly recommend ASI.

4
★★★★☆

I have insurance with this company. They are located in Elk Grove Village, IL. However, you can get insurance with them regardless of the state that you live in. I like this insurance company because they offer good rates on their policies. You can even pay month to month if you need to. If you are in need of auto insurance I highly recommend ASI.

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0 out of 3 people found this review helpful.

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