Spice Of Life Emporium

★★☆☆☆

About Spice Of Life Emporium

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  • Food Stores
Details
  • Gourmet Foods

Food

Food
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I had never been there before so I bought a voucher from Living . Social and decided to try it out. Well I went there for a mocha and a caprese salad and received rude service. They were snotty and condescending. OK. No big deal... I won't go back right? I wish it had ended there. Well Living Social sent me an email asking about my experience and I told the truth. Here is a copy of the email that the rude owner sent back accusing me of "hiding behind my keyboard"

"I apologize for that, however, you might have wanted to tell us at the time of your visit instead of writing on an email without me knowing exactly what happened during the transaction. I am always of the opinion that if I have a problem with someone that is waiting on me, I tell them to his or her face what sort of problem I have instead of hiding behind a keyboard, Sincerely, Douglas Lewis Owner. Once again I apologize for the treatment that you received."

I can see where his employees learned their customer service skills

1
★☆☆☆☆

I had never been there before so I bought a voucher from Living . Social and decided to try it out. Well I went there for a mocha and a caprese salad and received rude service. They were snotty and condescending. OK. No big deal... I won't go back right? I wish it had ended there. Well Living Social sent me an email asking about my experience and I told the truth. Here is a copy of the email that the rude owner sent back accusing me of "hiding behind my keyboard"

"I apologize for that, however, you might have wanted to tell us at the time of your visit instead of writing on an email without me knowing exactly what happened during the transaction. I am always of the opinion that if I have a problem with someone that is waiting on me, I tell them to his or her face what sort of problem I have instead of hiding behind a keyboard, Sincerely, Douglas Lewis Owner. Once again I apologize for the treatment that you received."

I can see where his employees learned their customer service skills

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When I went to pour my "Dark Roast" coffee it was lighter than Iced Tea. Somebody needs to teach these guys how to make coffee. The kicker was the guy working at the counter was beyond rude to top it off! How is this place still in business?!

1
★☆☆☆☆

When I went to pour my "Dark Roast" coffee it was lighter than Iced Tea. Somebody needs to teach these guys how to make coffee. The kicker was the guy working at the counter was beyond rude to top it off! How is this place still in business?!

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Spent eight days in manitou, this was the first place I visted. Various pastries, coffee, teas and sandwiches. The coffee was terrible, I was shocked at how watered down it was. Quite possibly the worst coffee I have ever paid money for. The pastries on display did not look special but I'm sure they would have worked. On the eigth day of my visit I decided to try it again and to my horror they had the EXACT same pastries that were on display when I was there the preivous time. This prompted me to really look around the place. I cannot believe the health department hasn't shut this place down. The coffee bean jars looked like they haven't been washed in years. The spices on the wall must be years old. The beverage fridge was disgusting and needed a good cleaning. The kicker about this place is the people who run it are rude and not very welcoming. You would think a town as cute as Manitou Springs would have a better place to get coffee.

1
★☆☆☆☆

Spent eight days in manitou, this was the first place I visted. Various pastries, coffee, teas and sandwiches. The coffee was terrible, I was shocked at how watered down it was. Quite possibly the worst coffee I have ever paid money for. The pastries on display did not look special but I'm sure they would have worked. On the eigth day of my visit I decided to try it again and to my horror they had the EXACT same pastries that were on display when I was there the preivous time. This prompted me to really look around the place. I cannot believe the health department hasn't shut this place down. The coffee bean jars looked like they haven't been washed in years. The spices on the wall must be years old. The beverage fridge was disgusting and needed a good cleaning. The kicker about this place is the people who run it are rude and not very welcoming. You would think a town as cute as Manitou Springs would have a better place to get coffee.

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Don't waste your time or money at this place. I have never been so insulted by a cashier in my life. He was rude from the moment I said "good morning" to the moment I left. I began by asking him if a certain flavor was good in a latte and his response was a VERY rude "we use it all the time." Not a simple "yes, it is," or "no, I do not prefer the flavor." What happened to customer service? I repeated the total of my order back to him to confirm I heard him correctly and he had the tenacity to tell me "if you were listening, I said your total was $..." This man was obviously not educated and I question his mental stability. There are so many places you can get coffee these days, I certainly WILL NOT return to this establishment.

PROS: NONE
CONS: See review :)

1
★☆☆☆☆

Don't waste your time or money at this place. I have never been so insulted by a cashier in my life. He was rude from the moment I said "good morning" to the moment I left. I began by asking him if a certain flavor was good in a latte and his response was a VERY rude "we use it all the time." Not a simple "yes, it is," or "no, I do not prefer the flavor." What happened to customer service? I repeated the total of my order back to him to confirm I heard him correctly and he had the tenacity to tell me "if you were listening, I said your total was $..." This man was obviously not educated and I question his mental stability. There are so many places you can get coffee these days, I certainly WILL NOT return to this establishment.

PROS: NONE
CONS: See review :)

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Wonderful shop offers a wide selection of coffees,foods, spices, ingredients and gifts from all over the world for your choosing.
You can stop by for a cup of goumet coffee or tea, enjoy a hand made sandwich from our wide selection of Deli Meats , Cheeses, and breads. You can order gift baskets like a pasta basket, The Coffee Lover's Basket, Life by Chocolate Basket, A Tea Gift Basket. All these beautiful created baskets are filled with delicious goodies from around the world. The prices are definitely affordable.

4
★★★★☆

Wonderful shop offers a wide selection of coffees,foods, spices, ingredients and gifts from all over the world for your choosing.
You can stop by for a cup of goumet coffee or tea, enjoy a hand made sandwich from our wide selection of Deli Meats , Cheeses, and breads. You can order gift baskets like a pasta basket, The Coffee Lover's Basket, Life by Chocolate Basket, A Tea Gift Basket. All these beautiful created baskets are filled with delicious goodies from around the world. The prices are definitely affordable.

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