Barefoot Pools

★★☆☆☆

About Barefoot Pools

Categories
  • Business Services
  • Swimming Pools
Details
  • Pool Service

Sports & Recreation

Sports & Recreation
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4896 10th Ave N Greenacres, WA

2.2 10
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My family had been customers for many years and frequently had problems with the serviceman leaving the water hose running despite notifying him and the main office about the problem on numerous occasions. After being away for about 6 weeks, we returned to find the water running into the pool and an exorbitant water bill. When I received Barefoot's bill that month, I wrote them about the problem and deducted the excess water bill charges from their service bill. I did not receive any call back from them offering an alternative for the adjusted bill. When I did not receive the next month's bill, and being out of town again, I asked a friend to check my pool. The pool filled with green slime and my pump was left running, ready to burn out. Apparently, Barefoot Pools just decided to discontinue service without notifying me first! REALLY bad business practices, unreliable and inconsiderate.

1
★☆☆☆☆

My family had been customers for many years and frequently had problems with the serviceman leaving the water hose running despite notifying him and the main office about the problem on numerous occasions. After being away for about 6 weeks, we returned to find the water running into the pool and an exorbitant water bill. When I received Barefoot's bill that month, I wrote them about the problem and deducted the excess water bill charges from their service bill. I did not receive any call back from them offering an alternative for the adjusted bill. When I did not receive the next month's bill, and being out of town again, I asked a friend to check my pool. The pool filled with green slime and my pump was left running, ready to burn out. Apparently, Barefoot Pools just decided to discontinue service without notifying me first! REALLY bad business practices, unreliable and inconsiderate.

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When I called for a service call I was told $95.00 which included an hours labor and material, the service people come to the house don't even let us know they are there and leave a bill for $140.00. There was no follow up to make sure the pool was fixed, nothing, when asked about the bill, I was told that they don't know why I was billed the $140.00 but that I had to pay it because that's what was on the invoice. In a word the customer service with this company is horrible and will never use this company again.

1
★☆☆☆☆

When I called for a service call I was told $95.00 which included an hours labor and material, the service people come to the house don't even let us know they are there and leave a bill for $140.00. There was no follow up to make sure the pool was fixed, nothing, when asked about the bill, I was told that they don't know why I was billed the $140.00 but that I had to pay it because that's what was on the invoice. In a word the customer service with this company is horrible and will never use this company again.

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I have been using this Mom & Pop pool supply store since the 70's. Thay are very knowledgable and will go out of their way to help you out and explain how to do it yourself if that is what you want. They also do fantastic repair, and just in case there should be a problem they stand behind what they do & selll. I boughty a pump motor and it went bad just under a year later. I took it in and asked to buy anther one. The young man behind th counter checket it out and sait "We sold you this one, it has our mark and there is still almost a month on the warranty" He gave me a new motor at no cost to me and no questions asked. I was ready to but the new motor so that just goes to show you the integrity of these folks. I have sent them many referals and never received a complaint. Some of my clients have actually thanked me for recomendind this pool store to them. John D'Ariano, Boynton Beach FL.

5
★★★★★

I have been using this Mom & Pop pool supply store since the 70's. Thay are very knowledgable and will go out of their way to help you out and explain how to do it yourself if that is what you want. They also do fantastic repair, and just in case there should be a problem they stand behind what they do & selll. I boughty a pump motor and it went bad just under a year later. I took it in and asked to buy anther one. The young man behind th counter checket it out and sait "We sold you this one, it has our mark and there is still almost a month on the warranty" He gave me a new motor at no cost to me and no questions asked. I was ready to but the new motor so that just goes to show you the integrity of these folks. I have sent them many referals and never received a complaint. Some of my clients have actually thanked me for recomendind this pool store to them. John D'Ariano, Boynton Beach FL.

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The service and store personel are first class. Ask for it and they get it for you without question.
My wife and I highly recomend Barefoot Pools.

Great people

5
★★★★★

The service and store personel are first class. Ask for it and they get it for you without question.
My wife and I highly recomend Barefoot Pools.

Great people

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They did that to a friend of mine!!! they replaced something on her pump, think it was the pump basket housing or something like that with a used part, told her it was new and charged over $400. 3 months down the road the part malfunctions again and they told her warranty is only for 50 days.

wow amazing these people get away with this!

very bad company.

1
★☆☆☆☆

They did that to a friend of mine!!! they replaced something on her pump, think it was the pump basket housing or something like that with a used part, told her it was new and charged over $400. 3 months down the road the part malfunctions again and they told her warranty is only for 50 days.

wow amazing these people get away with this!

very bad company.

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.

these people dont care about satisfaction or customer service. the people who work there look high constantly and its run by a bunch oif monkies. the lady whos is suppose to be the owner never returns phone calls. the skinny little twirp behind the desk who looks like he just hit puberty yesterday, thinks he knows everything and thinks he runs the place.
the store looks like a run down trailer with a fence around it. They are overpriced on everything (arent even competitive) and they dont care. they are a bunch of red knecks that have no clue how to run a successful business.

also be advised, they use used parts to fix equipment then charge you full price as if the parts were new. they did this to my nieghbor.

like the previous person said

STAY AWAY!!

1
★☆☆☆☆

these people dont care about satisfaction or customer service. the people who work there look high constantly and its run by a bunch oif monkies. the lady whos is suppose to be the owner never returns phone calls. the skinny little twirp behind the desk who looks like he just hit puberty yesterday, thinks he knows everything and thinks he runs the place.
the store looks like a run down trailer with a fence around it. They are overpriced on everything (arent even competitive) and they dont care. they are a bunch of red knecks that have no clue how to run a successful business.

also be advised, they use used parts to fix equipment then charge you full price as if the parts were new. they did this to my nieghbor.

like the previous person said

STAY AWAY!!

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1 out of 1 people found this review helpful.

.

This company came to my house for a estimate and wanted to charge me $90/mth to clean a 15/30 ft pool.

hired another company for $75.

heard some horror stories of this company.

stay away!

1
★☆☆☆☆

This company came to my house for a estimate and wanted to charge me $90/mth to clean a 15/30 ft pool.

hired another company for $75.

heard some horror stories of this company.

stay away!

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1 out of 1 people found this review helpful.

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WOW!! This company makes me laugh. they love to give you the run around when you have a problem. they pretend to fix the problem and charge you a arm and a leg, and turns out they didnt do antying. i have called the labour board on them already, so has my friend. complete waste of time.

wouldnt recommend this company to my worst enemy

1
★☆☆☆☆

WOW!! This company makes me laugh. they love to give you the run around when you have a problem. they pretend to fix the problem and charge you a arm and a leg, and turns out they didnt do antying. i have called the labour board on them already, so has my friend. complete waste of time.

wouldnt recommend this company to my worst enemy

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1 out of 1 people found this review helpful.

.

These guys are A**HOLES! Complete rip off company. They dont know Jack sh!t about anything. Did three service calls at my house and all they said was to add salt!!! turns out my board and salt sensor was bad and needed to be replaced.. they are a joke a of a pool business. this is why the place gets no business.

bottom line go to pool pros for chemical as for servicing salt chlorinators these guys dont know a thing about them.

1
★☆☆☆☆

These guys are A**HOLES! Complete rip off company. They dont know Jack sh!t about anything. Did three service calls at my house and all they said was to add salt!!! turns out my board and salt sensor was bad and needed to be replaced.. they are a joke a of a pool business. this is why the place gets no business.

bottom line go to pool pros for chemical as for servicing salt chlorinators these guys dont know a thing about them.

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1 out of 1 people found this review helpful.

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These Are Good People, Good Track History. These Folks Will Treat You Fairly and Honestly.
Elizabeth Edwards
Robert's Pool Design, Inc.
561-966-6918

5
★★★★★

These Are Good People, Good Track History. These Folks Will Treat You Fairly and Honestly.
Elizabeth Edwards
Robert's Pool Design, Inc.
561-966-6918

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