Dr. Jay

★★★★☆
40.7142 -74.0064
Map and Directions to Dr.  Jay

718-596-3577

New York, NY

10007

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About Dr. Jay

Categories
  • Clothing Stores
  • Children's Clothing Stores
  • Men's Clothing
  • Athletic Clothing
  • Women's Clothing Stores

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Reviews 1 - 7 of 7.
.

My email to them:
> I have ordered from Dr Jays quite a few times in the past couple years... and I am continously disappointed with the bad customer service. Recently I recieved an email for 15% off, which I let my friend use. I didnt know it was a 1 time coupon and I was not yet ready to order and she was over excited to order off the web site. To my disappointment when I called in today to ask why I could not use the code I was advised that the code was a one time use, which is not specified anywhere in the email. I asked if I could get another code or use this one and kept being told no and that there was nothing she could do. This is extremely bad customer service as I have ordered here many times, not to mention that I have introduced all of my friends to the website and all i would like is to be able to use the coupon to save myself some money. This is extremely disappointing as I have always been when dealing with Dr Jays customer service. I did stop ordering from Dr Jays for ove r a year because of the customer service I recieved but I thought over all this time something would have changed. To my amazement apparently not. I am asking for the 15% coupon which I will definately use for my own order this time, or I will definately not come back to Dr Jays and my friend will be returning her shipment for a full refund, and I will be telling my friends what kind of customer service Dr Jays has.
> Thank You

THEIR WONDERFUL RESPONSE:

Hello,

Thank you for your interest in DrJays.com. I do apologize for the inconvenience. The promotion code that you received was a one time use. That promotion code was sent to all the customers who have previously placed orders with our company and have not placed an order for a long time. Unfortunately because the promotion code was already used we will not be able to issue another promotion code or apply 15% off any further orders you would like to place. I do apologize for the inconvenience, if you would like to sign up for our news letters once we do have promotions you will receive an email notification. Our returns policy is you have up to 30 days to from the date that you received the items to return them back to us, the items must be in the same condition you received them in, they can not be worn or washed and the tags must be attached. Once our warehouse receives your return please allow 1-2 weeks to process the return and then a refund will be issued backto your card. The refund will only be for the cost of the items and not any shipping fee's. If you have any further questions or concerns please feel free to contact us!

Regards,
Rasheedah S.
DrJays.com Customer Service
Service@DrJays.com
(888)4-DRJAYS

1
★☆☆☆☆

My email to them:
> I have ordered from Dr Jays quite a few times in the past couple years... and I am continously disappointed with the bad customer service. Recently I recieved an email for 15% off, which I let my friend use. I didnt know it was a 1 time coupon and I was not yet ready to order and she was over excited to order off the web site. To my disappointment when I called in today to ask why I could not use the code I was advised that the code was a one time use, which is not specified anywhere in the email. I asked if I could get another code or use this one and kept being told no and that there was nothing she could do. This is extremely bad customer service as I have ordered here many times, not to mention that I have introduced all of my friends to the website and all i would like is to be able to use the coupon to save myself some money. This is extremely disappointing as I have always been when dealing with Dr Jays customer service. I did stop ordering from Dr Jays for ove r a year because of the customer service I recieved but I thought over all this time something would have changed. To my amazement apparently not. I am asking for the 15% coupon which I will definately use for my own order this time, or I will definately not come back to Dr Jays and my friend will be returning her shipment for a full refund, and I will be telling my friends what kind of customer service Dr Jays has.
> Thank You

THEIR WONDERFUL RESPONSE:

Hello,

Thank you for your interest in DrJays.com. I do apologize for the inconvenience. The promotion code that you received was a one time use. That promotion code was sent to all the customers who have previously placed orders with our company and have not placed an order for a long time. Unfortunately because the promotion code was already used we will not be able to issue another promotion code or apply 15% off any further orders you would like to place. I do apologize for the inconvenience, if you would like to sign up for our news letters once we do have promotions you will receive an email notification. Our returns policy is you have up to 30 days to from the date that you received the items to return them back to us, the items must be in the same condition you received them in, they can not be worn or washed and the tags must be attached. Once our warehouse receives your return please allow 1-2 weeks to process the return and then a refund will be issued backto your card. The refund will only be for the cost of the items and not any shipping fee's. If you have any further questions or concerns please feel free to contact us!

Regards,
Rasheedah S.
DrJays.com Customer Service
Service@DrJays.com
(888)4-DRJAYS

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.

Like many of the stores there days, Dr. Jay is a crowded mass to say the lease. I am not a fan of the so call urban wear so I do not frequent this store. The name brand prices are too high, there is a large variety of merchandise if you like gordy clothing that does not fit well. The only time this establishment is worth visiting is at the end of summer so you can get the Tee Shirts at the mark down price which is were they should have been priced to start.

2
★★☆☆☆

Like many of the stores there days, Dr. Jay is a crowded mass to say the lease. I am not a fan of the so call urban wear so I do not frequent this store. The name brand prices are too high, there is a large variety of merchandise if you like gordy clothing that does not fit well. The only time this establishment is worth visiting is at the end of summer so you can get the Tee Shirts at the mark down price which is were they should have been priced to start.

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.

This store stretches about three block and has three levels .They have all of the latest fashions and designers apparel like Enyce, House of Darion Nike etc...All of the staff is ready to help with your clothing choices from the minute you walk through the door.

5
★★★★★

This store stretches about three block and has three levels .They have all of the latest fashions and designers apparel like Enyce, House of Darion Nike etc...All of the staff is ready to help with your clothing choices from the minute you walk through the door.

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.

I always shop at Dr. Jay's. They have the best clothing and the best prices. they can get a little crazy on the prices sometime but it's still good. Visit them becuase they have a wide selection of shoes and clothing that is sure to please anyone in your family. They are very well stocked, even if you are looking for usual sizes in clothing or shoes. They are also good with their customers, not snobby or rude.

5
★★★★★

I always shop at Dr. Jay's. They have the best clothing and the best prices. they can get a little crazy on the prices sometime but it's still good. Visit them becuase they have a wide selection of shoes and clothing that is sure to please anyone in your family. They are very well stocked, even if you are looking for usual sizes in clothing or shoes. They are also good with their customers, not snobby or rude.

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.

Dr. Jays offers many urban brands, such as Rocawear, LRG, and Sean John. The selection of the items is vast compared to national retailers such as Macy's. In particular the shoe selection is very good with fairly large selection of Nike's. Their prices are retail. When there is a sale, the selection of sale items is fairly small as they sell out very quick.

4
★★★★☆

Dr. Jays offers many urban brands, such as Rocawear, LRG, and Sean John. The selection of the items is vast compared to national retailers such as Macy's. In particular the shoe selection is very good with fairly large selection of Nike's. Their prices are retail. When there is a sale, the selection of sale items is fairly small as they sell out very quick.

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.

I went here to pick up a couple of sweat pants and shorts for my daily workout. They always seem to have an ongoing sale with certain styles. Luckily at the time I went, there was a buy one get one free deal. They have some older styles and new styles in stock. The people there can help find your size.

4
★★★★☆

I went here to pick up a couple of sweat pants and shorts for my daily workout. They always seem to have an ongoing sale with certain styles. Luckily at the time I went, there was a buy one get one free deal. They have some older styles and new styles in stock. The people there can help find your size.

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.

Dr Jays is a US retailer of urban / hip hop clothing online. Based in New York, they sell hip hop clothes for women and men (big & tall / regular sizes) from brands such as
Akademiks, Avirex, DKNY Jeans, Ecko, Ecko Red..ect...ect. Everyone and their grandmama shop's at Dr. Jay's. The Brooklyn store has a large selection. But check the other
Bronx's locations for more items.

4
★★★★☆

Dr Jays is a US retailer of urban / hip hop clothing online. Based in New York, they sell hip hop clothes for women and men (big & tall / regular sizes) from brands such as
Akademiks, Avirex, DKNY Jeans, Ecko, Ecko Red..ect...ect. Everyone and their grandmama shop's at Dr. Jay's. The Brooklyn store has a large selection. But check the other
Bronx's locations for more items.

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