Optima Medical Associates Limited

★★★☆☆

About Optima Medical Associates Limited

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Khater, Russell I, Md - Will County Assn

1114 N Larkin Ave Joliet, IL

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Khater, Russell I, Md - Will County Assn

1114 N Larkin Ave Joliet, IL

3.0 8
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I have been seeing Dr. Ragona for over 20 years. He is very thorough and very honest. He spends time to answer questions. I have had problems getting an appt. when very ill but his nurses acknowledge my diagnosis and the need for timely responses and 9x out of 10 they call me in something to start the healing process while waiting a couple of days to get in to see the Dr. I have also seen Mary and Dahlia in the past and have had no issues with their treatment. I would recommend my family/friends to Optima anytime.

4
★★★★☆

I have been seeing Dr. Ragona for over 20 years. He is very thorough and very honest. He spends time to answer questions. I have had problems getting an appt. when very ill but his nurses acknowledge my diagnosis and the need for timely responses and 9x out of 10 they call me in something to start the healing process while waiting a couple of days to get in to see the Dr. I have also seen Mary and Dahlia in the past and have had no issues with their treatment. I would recommend my family/friends to Optima anytime.

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Don't bother with this place! Took 1 month just to get an appt. because I am a new patient and when the Dr. canceled they again told me I would have to wait another month just to see him. This is completely wrong, it was their fault for canceling and I have to wait because I am a "new patient". This office seems exteremely overbooked if you have to wait a month for an appt.

1
★☆☆☆☆

Don't bother with this place! Took 1 month just to get an appt. because I am a new patient and when the Dr. canceled they again told me I would have to wait another month just to see him. This is completely wrong, it was their fault for canceling and I have to wait because I am a "new patient". This office seems exteremely overbooked if you have to wait a month for an appt.

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Unfortunately I cannot give an honest review about the doctors in the office, because I cannot get into the office. I waited a month to see the doctor on my very first scheduled appointment, and 2 days before the appointment, I received a letter IN THE MAIL notifying me that the doctor would not be in the office and I would have to reschedule. When I called to reschedule, I had to wait ANOTHER month! I waited and finally get to my rescheduled appointment and arrived 30 minutes early to be sure my paperwork is complete. In waiting, I find out that doctor is running 1 hour behind schedule. Kindly I ask if I could please leave for 10 minutes to pick up my children off the bus and return, I reside right within walking distance from the office. I was told that I would have to reschedule again...the appointment was another month later!!!! I asked them to please ask the doctors nurse if they could reconsider allowing me to return, and the receptionist Lori accused me of giving her an attitude about it . The nurse denied my request and said a reschedule is the best they could do for me. I was told by all my friends that Dr Schuburt is an excellent doctor, but I will never know of it.

1
★☆☆☆☆

Unfortunately I cannot give an honest review about the doctors in the office, because I cannot get into the office. I waited a month to see the doctor on my very first scheduled appointment, and 2 days before the appointment, I received a letter IN THE MAIL notifying me that the doctor would not be in the office and I would have to reschedule. When I called to reschedule, I had to wait ANOTHER month! I waited and finally get to my rescheduled appointment and arrived 30 minutes early to be sure my paperwork is complete. In waiting, I find out that doctor is running 1 hour behind schedule. Kindly I ask if I could please leave for 10 minutes to pick up my children off the bus and return, I reside right within walking distance from the office. I was told that I would have to reschedule again...the appointment was another month later!!!! I asked them to please ask the doctors nurse if they could reconsider allowing me to return, and the receptionist Lori accused me of giving her an attitude about it . The nurse denied my request and said a reschedule is the best they could do for me. I was told by all my friends that Dr Schuburt is an excellent doctor, but I will never know of it.

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I think they are wonderful and knowledgeable doctors. I see Mary Kronenburger, the Nurse Practitioner most of the time, and she is great. Staff is great.

5
★★★★★

I think they are wonderful and knowledgeable doctors. I see Mary Kronenburger, the Nurse Practitioner most of the time, and she is great. Staff is great.

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GREAT doctors!!! I totally trust both Drs. Ragona and Schubert, however, I do have to say that trying to get an appointment is very hard. The worst thing is the wait time, especially since a lot of their clients are older. Best to make a late in the day appt. if you're like me and have a "real job" otherwise who knows how long you will wait. Mary, the PA, is also great. Front desk staff leaves much to be desired.

3
★★★☆☆

GREAT doctors!!! I totally trust both Drs. Ragona and Schubert, however, I do have to say that trying to get an appointment is very hard. The worst thing is the wait time, especially since a lot of their clients are older. Best to make a late in the day appt. if you're like me and have a "real job" otherwise who knows how long you will wait. Mary, the PA, is also great. Front desk staff leaves much to be desired.

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Dr. Schubert & Dr. Ragona are wonderful, knowledgeable and caring doctors, along with Nurse Practitioners Mary and Dahlia. I have been served by all four partners and report total customer satisfaction. Because Dr. Schubert and Dr. Ragona are in such demand, it is usually difficult to obtain an appointment on short notice; however, the nurse practitioners have both capably treated and resolved my health problems. I have confidence and respect in each and every one of them.

4
★★★★☆

Dr. Schubert & Dr. Ragona are wonderful, knowledgeable and caring doctors, along with Nurse Practitioners Mary and Dahlia. I have been served by all four partners and report total customer satisfaction. Because Dr. Schubert and Dr. Ragona are in such demand, it is usually difficult to obtain an appointment on short notice; however, the nurse practitioners have both capably treated and resolved my health problems. I have confidence and respect in each and every one of them.

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After my initial visit for blood work, I have set and had appointments cancelled 4 times by this group. 3 by Dr. Schubert and once by Dr. Ragona. Staff did not seem to care. This group is totally unprofessional. I would not recommend these people to my worst enemy. I have cancelled them.

1
★☆☆☆☆

After my initial visit for blood work, I have set and had appointments cancelled 4 times by this group. 3 by Dr. Schubert and once by Dr. Ragona. Staff did not seem to care. This group is totally unprofessional. I would not recommend these people to my worst enemy. I have cancelled them.

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.

After bouncing around from doctor to doctor over the years, I found an amazing doctor at Optima Medical. Dr. Schubert came highly recommended to me, and I would highly recommend him to anyone, whether you're looking for someone to diagnose and help you manage a chronic condition, or if you just need a capable physician. Sometimes it is hard to get an appointment because of Optima's popularity, but a nurse will then speak to you over the phone, confer with Shubert, and call you back with a diagnosis and any prescriptions.

5
★★★★★

After bouncing around from doctor to doctor over the years, I found an amazing doctor at Optima Medical. Dr. Schubert came highly recommended to me, and I would highly recommend him to anyone, whether you're looking for someone to diagnose and help you manage a chronic condition, or if you just need a capable physician. Sometimes it is hard to get an appointment because of Optima's popularity, but a nurse will then speak to you over the phone, confer with Shubert, and call you back with a diagnosis and any prescriptions.

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