Club Kids

★★★☆☆
Mondays: 10am-4pm Tues&Wed: 10am-6pm Thurs, Fri & Sat: 10am-8pm Sunday:12pm-6pm
  • 117 Washington Ave.

    North Haven, CT 06473

    Map & Directions
  • 203-239-5437

About Club Kids

Categories
  • Arts & Entertainment
  • Entertainers
  • Family Entertainment Centers
Details
  • Family Entertainment
Hours
1
2.9 10
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I would rate it zero if I could!! It's the worst place ever to have a party.I had my daughter's birthday there today.its the first time I was there and it will be the last!!! The pizza was like card board the soda was flat the rock climbing was out of order some of the games didn't work right. I spent $25.00 per kid for.the money I spent it should of been better....the web site is very misleading the pirate theme was nothing like they claimed...I should of gotten some type of a discount for the horrible food and lousy time we had!!!! All i got was I'm sorry it went bad here are some passes....really??? Your not sorry to take my money and passes I will never come back here what the hell am I gonna do with those???? I'm upset and feel like I was robbed and so was my daughter of a nice party...had it been a good place I woulda came back had they tried to make things right I woulda gave it another shot but they could care less.this has to be the worst place ever

1
★☆☆☆☆

I would rate it zero if I could!! It's the worst place ever to have a party.I had my daughter's birthday there today.its the first time I was there and it will be the last!!! The pizza was like card board the soda was flat the rock climbing was out of order some of the games didn't work right. I spent $25.00 per kid for.the money I spent it should of been better....the web site is very misleading the pirate theme was nothing like they claimed...I should of gotten some type of a discount for the horrible food and lousy time we had!!!! All i got was I'm sorry it went bad here are some passes....really??? Your not sorry to take my money and passes I will never come back here what the hell am I gonna do with those???? I'm upset and feel like I was robbed and so was my daughter of a nice party...had it been a good place I woulda came back had they tried to make things right I woulda gave it another shot but they could care less.this has to be the worst place ever

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I have been bringing my son and my nieces to Club Kidz for 2 years now. The price is better than reasonable!! For kids 4yrs and over go kart rides are included in the $7 admission. The food is way better than Chucky Cheese and fairly priced.

4
★★★★☆

I have been bringing my son and my nieces to Club Kidz for 2 years now. The price is better than reasonable!! For kids 4yrs and over go kart rides are included in the $7 admission. The food is way better than Chucky Cheese and fairly priced.

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This is the worst place I've ever taken my son to! He is 2 & they charge $7. The "toddler" area is a ball pit where all kids go to jump & throw balls at each other. There is no supervision. My son went into the ball pit very excited, but when older kids came in & started jumping around they knocked him over & began kicking him in the head. I tried to get in to get him, but had a hard time. There was no one to complain to either, because all they had working were a bunch of 16 year old kids who were not enjoying themselves. I warn you not to waste your money!!! It was also old dirty & small! Horrible experience!

1
★☆☆☆☆

This is the worst place I've ever taken my son to! He is 2 & they charge $7. The "toddler" area is a ball pit where all kids go to jump & throw balls at each other. There is no supervision. My son went into the ball pit very excited, but when older kids came in & started jumping around they knocked him over & began kicking him in the head. I tried to get in to get him, but had a hard time. There was no one to complain to either, because all they had working were a bunch of 16 year old kids who were not enjoying themselves. I warn you not to waste your money!!! It was also old dirty & small! Horrible experience!

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I have been going to club kids for over 5 years, this place was the best years ago, I know that a new owner took over about 2 years ago, it hasn't been the same, but he had staff that tried very hard to make it a great place, ;in fact the staff was friendly, warm and worked hard to make sure we enjoyed our visit. I went there Christmas vacation, not a familar face, It was a total disappointment, bad attitudes, stressed staff. What a shame. I hope the owner steps up to the plate, maybe hire some real staff.

1
★☆☆☆☆

I have been going to club kids for over 5 years, this place was the best years ago, I know that a new owner took over about 2 years ago, it hasn't been the same, but he had staff that tried very hard to make it a great place, ;in fact the staff was friendly, warm and worked hard to make sure we enjoyed our visit. I went there Christmas vacation, not a familar face, It was a total disappointment, bad attitudes, stressed staff. What a shame. I hope the owner steps up to the plate, maybe hire some real staff.

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I have been to this place before and my 4 year old loves it. i signed up for the $23 a head package which included pizza, and you are assigned a party hostess. What a disaster! Our party hostess was there for all of the first 5 minutes. The party was from 11-1. They told me our pizza would be served at 12:30, ya, try 1:00! Then they brought out 1 pizza, so only half the kids got it, while the other kids had to wait anther 10-15 minutes. I passed out the pizza myself, then cleaned up all the kids plates between the pizza and cake because the hostess never came back! I also passed out the coins myself! I complained and they took $11.00 off my order!!!! Thats it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Then tried to hand me free admission coupons! Like I would advertise for them! What a nightmare!

1
★☆☆☆☆

I have been to this place before and my 4 year old loves it. i signed up for the $23 a head package which included pizza, and you are assigned a party hostess. What a disaster! Our party hostess was there for all of the first 5 minutes. The party was from 11-1. They told me our pizza would be served at 12:30, ya, try 1:00! Then they brought out 1 pizza, so only half the kids got it, while the other kids had to wait anther 10-15 minutes. I passed out the pizza myself, then cleaned up all the kids plates between the pizza and cake because the hostess never came back! I also passed out the coins myself! I complained and they took $11.00 off my order!!!! Thats it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Then tried to hand me free admission coupons! Like I would advertise for them! What a nightmare!

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1 out of 1 people found this review helpful.

.

I will give credit where it is due and say the place is wonderful for kids. It's very clean and I love the fact they have inflatables and other things to keep the kids busy that don't require tokens. My issue was with my daughter's birthday party. You are supposed to be assigned a "party hostess" who takes care of everything. The hostess who was assigned to our party caused me more stress than if i had the party at our house. She was young, had no idea how to organize 20 or so 4 year olds (we had to find all the kids when it was time to eat because I don't think she had any clue who was there for our party), and to add insult to injury, the parents of our guests had to pass out the food and cake because, as everyone knows, kids of that age can't wait. She forgot the juice boxes, and then handed them out without putting the straws in them (parents had to help again). At this point half of the kids left the party room to play as half of them were done eating while some hadn't gotten anything yet---we had to try and wrangle them up again for cake which took another 15", then the parents had to help again cutting and passing out cake because she didn't have a knife and left to find one. We cut it ourselves with plastic ware. Then when there was about 20" left for our party I asked her if she had passed out the tokens and she gasped and said she forgot. She then tried to scurry around trying to figure out who was in our party, mind you people were leaving at this time, and I know a couple people didn't get any because we ended up with the extra ones. It was a good thing I had bought tokens and was giving them out throughout the party. Oh, and she never did get the t shirt advertised on the flier. Probably because our "hostess" avoided us the rest of time we were there. And then when we were leaving and paid our bill, the girl at the desk had the audacity to ask me if I would like to add a tip to the bill. Then again, she was busy cleaning the plastic disposable tablecloth to be reused. Never again will I, or any parent of a child who attended the party have a birthday there. That being said, the kids had a wonderful time, however, for the money I put out, my priority should have been enjoying the party, instead I was running around trying to gather kids and thanking parents for all their help. I should have tipped them.

3
★★★☆☆

I will give credit where it is due and say the place is wonderful for kids. It's very clean and I love the fact they have inflatables and other things to keep the kids busy that don't require tokens. My issue was with my daughter's birthday party. You are supposed to be assigned a "party hostess" who takes care of everything. The hostess who was assigned to our party caused me more stress than if i had the party at our house. She was young, had no idea how to organize 20 or so 4 year olds (we had to find all the kids when it was time to eat because I don't think she had any clue who was there for our party), and to add insult to injury, the parents of our guests had to pass out the food and cake because, as everyone knows, kids of that age can't wait. She forgot the juice boxes, and then handed them out without putting the straws in them (parents had to help again). At this point half of the kids left the party room to play as half of them were done eating while some hadn't gotten anything yet---we had to try and wrangle them up again for cake which took another 15", then the parents had to help again cutting and passing out cake because she didn't have a knife and left to find one. We cut it ourselves with plastic ware. Then when there was about 20" left for our party I asked her if she had passed out the tokens and she gasped and said she forgot. She then tried to scurry around trying to figure out who was in our party, mind you people were leaving at this time, and I know a couple people didn't get any because we ended up with the extra ones. It was a good thing I had bought tokens and was giving them out throughout the party. Oh, and she never did get the t shirt advertised on the flier. Probably because our "hostess" avoided us the rest of time we were there. And then when we were leaving and paid our bill, the girl at the desk had the audacity to ask me if I would like to add a tip to the bill. Then again, she was busy cleaning the plastic disposable tablecloth to be reused. Never again will I, or any parent of a child who attended the party have a birthday there. That being said, the kids had a wonderful time, however, for the money I put out, my priority should have been enjoying the party, instead I was running around trying to gather kids and thanking parents for all their help. I should have tipped them.

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.

This place is great...however, here is my issue! Their posted hours say Monday 10-4. Their answering machine says monday 10-4....so I get my 3 year old all the way out there, get him out of the car, at the door, standing there looking inside at all the fun stuff....and guess what...they are closed on Mondays! CHANGE YOUR ANSWERING MACHINE! I DROVE 20 MINUTES FOR NO REASON AND HAD TO DEAL WITH A SCREAMING THREE YEAR OLD WHO DOESNT UNDERSTAND WHY HE CANT GO IN AND PLAY!
That is why I rate it satisfactory. If that didnt happen it woudl be more....but seriously, that is not good business!

3
★★★☆☆

This place is great...however, here is my issue! Their posted hours say Monday 10-4. Their answering machine says monday 10-4....so I get my 3 year old all the way out there, get him out of the car, at the door, standing there looking inside at all the fun stuff....and guess what...they are closed on Mondays! CHANGE YOUR ANSWERING MACHINE! I DROVE 20 MINUTES FOR NO REASON AND HAD TO DEAL WITH A SCREAMING THREE YEAR OLD WHO DOESNT UNDERSTAND WHY HE CANT GO IN AND PLAY!
That is why I rate it satisfactory. If that didnt happen it woudl be more....but seriously, that is not good business!

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0 out of 1 people found this review helpful.

Business Response:

Sorry.. We are under new management at this time. I am sorry that there was a problem with no one there at the time. We are open 10-4 p.m. and I promise next time you go we will be open. I am Amanda the ownerβ??s daughter I work on some Saturdays and every Sunday so if you like you and your child can come in with a free admission as long as I Amanda Fabrizi or Mike the owner is there. We are really sorry you had to deal with your child acting up after he found out it was close and the time you spent driving there and back. If you have any questions at all you may contact me at FabriziBreeze@aol.com Thank you very much and sorry. (: Amanda
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This place is great! My son who is over 3 loves going, the best part is I can go into the slides and ball pit with him, they are family firendly. The employees are very nice and helpful plus the price is unbeatable!

PROS: Great Prices! Family Friendly! Loads of fun!
CONS:

5
★★★★★

This place is great! My son who is over 3 loves going, the best part is I can go into the slides and ball pit with him, they are family firendly. The employees are very nice and helpful plus the price is unbeatable!

PROS: Great Prices! Family Friendly! Loads of fun!
CONS:

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I can't stop reccommending Club Kids to anyone with children. The price can't be beat especially because they have a lower rate for younger children who aren't able to participate in as much. In addition, I am often able to find coupons for admission. The climber is fun filled, sensory based and always clean. The staff is always right there to supervise the children within the climber. I have on occasion climbed through with my daughter and it is a bast! Moon bounces are changed regularly and a great surprise each visit. We have yet to try the go-carts as my daughter is too young, but we thoroughly enjoy watching the bigger kids drive them. The food is made right when you order and very fresh and tasty! The building has been spotless every visit (and there have been many!). Even the bathrooms are exceptionally clean! We always have a great time and could easily spend several hours playing!

5
★★★★★

I can't stop reccommending Club Kids to anyone with children. The price can't be beat especially because they have a lower rate for younger children who aren't able to participate in as much. In addition, I am often able to find coupons for admission. The climber is fun filled, sensory based and always clean. The staff is always right there to supervise the children within the climber. I have on occasion climbed through with my daughter and it is a bast! Moon bounces are changed regularly and a great surprise each visit. We have yet to try the go-carts as my daughter is too young, but we thoroughly enjoy watching the bigger kids drive them. The food is made right when you order and very fresh and tasty! The building has been spotless every visit (and there have been many!). Even the bathrooms are exceptionally clean! We always have a great time and could easily spend several hours playing!

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This place is the Mecca of family entertainment centers. Go-karts, inflatables, softplay area, rock climbing wall, arcade games...too many fun activities to list...all packed into the cleanest and safest place we've been to.

A great place to spend a worry-free Saturday afternoon with your kids. The staff is very friendly and knowledgeable, and focused on making your experience as safe and fun as possible.

They handled my son's birthday party from soup to nuts...I didn't have to worry about one thing. From invitations, to cakes, to carting gifts to the car - they handled it all with the utmost professionalism! Highly recommended!!!

Did I mention they make the best pizza in North Haven...not frozen pizza...fresh, homemade pizza...we're talking Wooster St. quality pies here!!! You won't be disappointed. The other food items are equally pleasing the palate!

Check this place out...you won't be disappointed!!!

PROS: Kids & parents love it, safe, clean, fun - PIZZA! PIZZA! PIZZA!!!
CONS: My 4 year old won't leave without putting up a fight!!!

5
★★★★★

This place is the Mecca of family entertainment centers. Go-karts, inflatables, softplay area, rock climbing wall, arcade games...too many fun activities to list...all packed into the cleanest and safest place we've been to.

A great place to spend a worry-free Saturday afternoon with your kids. The staff is very friendly and knowledgeable, and focused on making your experience as safe and fun as possible.

They handled my son's birthday party from soup to nuts...I didn't have to worry about one thing. From invitations, to cakes, to carting gifts to the car - they handled it all with the utmost professionalism! Highly recommended!!!

Did I mention they make the best pizza in North Haven...not frozen pizza...fresh, homemade pizza...we're talking Wooster St. quality pies here!!! You won't be disappointed. The other food items are equally pleasing the palate!

Check this place out...you won't be disappointed!!!

PROS: Kids & parents love it, safe, clean, fun - PIZZA! PIZZA! PIZZA!!!
CONS: My 4 year old won't leave without putting up a fight!!!

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