Super Fresh

★☆☆☆☆

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1.0 3
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What a joke this store is. I stopped in there tonight August 30 2010. One checkout was open and no cashier. I waited as two other customers were directed from the manager to wait in line behind me. We waited for five minutes and no cashier. I saw the lazy manager sitting in her offeice just looking at us. So I shouted Hello, are we going to be helped out or what? The lazy manager got on the intercom and told the cashier to report to her area. Two minutes past and the lazy manager just sat there. So I started going crazy and yelling for someone to checl us out. Finally the cashier came without an apology. I was pissed. Once I paid I told the cashier to get the lazy manager, I wanted to talk to her. Whebn she arrived she just stode there and said nothing. I ask her if she knew we I called for her and she said " because you had to wait?" What a f#$@ing joke this store is. I asked her what kind of customer service she had here and she didn't say a word. After reading your other comments I think I'm calling the Health Department tomorrow.

1
★☆☆☆☆

What a joke this store is. I stopped in there tonight August 30 2010. One checkout was open and no cashier. I waited as two other customers were directed from the manager to wait in line behind me. We waited for five minutes and no cashier. I saw the lazy manager sitting in her offeice just looking at us. So I shouted Hello, are we going to be helped out or what? The lazy manager got on the intercom and told the cashier to report to her area. Two minutes past and the lazy manager just sat there. So I started going crazy and yelling for someone to checl us out. Finally the cashier came without an apology. I was pissed. Once I paid I told the cashier to get the lazy manager, I wanted to talk to her. Whebn she arrived she just stode there and said nothing. I ask her if she knew we I called for her and she said " because you had to wait?" What a f#$@ing joke this store is. I asked her what kind of customer service she had here and she didn't say a word. After reading your other comments I think I'm calling the Health Department tomorrow.

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I work at the Super Fresh located in Brunswick, MD. If consumers only saw what I see everyday, they would think twice about shopping there. Nothing in that store is clean. Underneath the cash register conveyor belts is a mountain of trash that's been there for years. There are fruit flies constantly flying around the produce and the bakery. The room in the back where produce is stored and cut smells like a dumpster. Everything is out of date in the dairy department as well as the deli department. Do NOT buy anything from the bakery because it isn't clean and the employees who bake the food eat off of it. The freezers are so old that the food stored in them isn't frozen when you buy it. The wait at the check out line is ridiculous and all thanks to the store manager, Jessie Hilliard. He doesn't schedule enough cashiers so be prepared to wait a good 15-20 minutes before you are checked out. There is a different grocery store coming to Brunswick, MD. I suggest when it's built next year, you shop there.

1
★☆☆☆☆

I work at the Super Fresh located in Brunswick, MD. If consumers only saw what I see everyday, they would think twice about shopping there. Nothing in that store is clean. Underneath the cash register conveyor belts is a mountain of trash that's been there for years. There are fruit flies constantly flying around the produce and the bakery. The room in the back where produce is stored and cut smells like a dumpster. Everything is out of date in the dairy department as well as the deli department. Do NOT buy anything from the bakery because it isn't clean and the employees who bake the food eat off of it. The freezers are so old that the food stored in them isn't frozen when you buy it. The wait at the check out line is ridiculous and all thanks to the store manager, Jessie Hilliard. He doesn't schedule enough cashiers so be prepared to wait a good 15-20 minutes before you are checked out. There is a different grocery store coming to Brunswick, MD. I suggest when it's built next year, you shop there.

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Where do i begin?!

The produce selection and freshness are sub-par. In particular the zucchini was damaged to the point where they shouldn't be selling it. The floors are not clean, the freezers are leaking and noisy. The ice cream that I purchased had partially thawed at some point. There is no tofu to be found. The pasta was arranged in a manner unlike any I've ever seen.

A few months I had a chat with some visiting managers who assured me that they were working to improve the store. If the selection and condition of the store this evening were any indication of their efforts, then they have failed.

The people of Brunswick don't want to have to spend 40+ minutes to drive to another store and back. Most of the people I know refuse to shop there, or only do it when they don't have the time to go into Frederick or Charles Town.

1
★☆☆☆☆

Where do i begin?!

The produce selection and freshness are sub-par. In particular the zucchini was damaged to the point where they shouldn't be selling it. The floors are not clean, the freezers are leaking and noisy. The ice cream that I purchased had partially thawed at some point. There is no tofu to be found. The pasta was arranged in a manner unlike any I've ever seen.

A few months I had a chat with some visiting managers who assured me that they were working to improve the store. If the selection and condition of the store this evening were any indication of their efforts, then they have failed.

The people of Brunswick don't want to have to spend 40+ minutes to drive to another store and back. Most of the people I know refuse to shop there, or only do it when they don't have the time to go into Frederick or Charles Town.

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