Manny's

★☆☆☆☆

About Manny's

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  • Clothing Stores
  • Children's Clothing Stores
  • Men's Clothing
  • Women's Clothing Stores

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1.0 4
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This place used to be pretty good when I lived in Syracuse. But now it has the worst customer service I've even seen. I ordered one of their sweatshirt "deals" (it was on sale for $19.99)... now I know why they were trying to get rid of this junk! They sent me a piece of crap sweatshirt. This stuff is made so cheap it will fall apart in a month or two (if you actually wear it and are forced to wash it!). The stitching is really, really bad (do they have little kids doing the work?). Ugh. So I called them to ask if I could exchange it for a "brand name" (Nike) sweatshirt and pay more. They actually gave me a hard time about wanting to exchange it! I explained how I ordered it online and wasn't able to see how bad the craftsmanship was. They said, "Sorry, but that's why you got a good deal on it." Wow. From now on I'll stick with better Syracuse fan stores like http://www.syracuseorangeshop.com to order my SU gear from. I've never had a problem with them.

1
★☆☆☆☆

This place used to be pretty good when I lived in Syracuse. But now it has the worst customer service I've even seen. I ordered one of their sweatshirt "deals" (it was on sale for $19.99)... now I know why they were trying to get rid of this junk! They sent me a piece of crap sweatshirt. This stuff is made so cheap it will fall apart in a month or two (if you actually wear it and are forced to wash it!). The stitching is really, really bad (do they have little kids doing the work?). Ugh. So I called them to ask if I could exchange it for a "brand name" (Nike) sweatshirt and pay more. They actually gave me a hard time about wanting to exchange it! I explained how I ordered it online and wasn't able to see how bad the craftsmanship was. They said, "Sorry, but that's why you got a good deal on it." Wow. From now on I'll stick with better Syracuse fan stores like http://www.syracuseorangeshop.com to order my SU gear from. I've never had a problem with them.

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NEVER NEVER ORDER FROM MANNY'S ONLINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Manny's online has the worst customer service...In fact the OWNER actually told me to F@*$ off because, I made a mistake on a order I placed. I knew I made a mistake right after the order was placed however I received a confirmation email that told me if I had an issue or problem, that I should respond to the email. I responded to the email indicating that I made a mistake and needed the sweatshirt in orange not blue, aproximately 10 minutes after the order was placed. They ignored the email and shipped the blue one, when I called they said there was nothing they could do..too bad to late it shipped (3 days later) and nobody reads those emails, because of the busy christmas season. When I admitted it was my mistake and but suggested they dont give customers the option to respond to the email with problems if they are not going to read them the owner Mark became billigerent, especially when I said I would not replace the order with Manny's due to the rude customer service I recieved. That is at the point he told me to F off (his exact words, terrific business practice for a owner don't you think) and hung up on me. I never raised my voice and quite frankly was treated rudely by his online mgr and himself. It is a wonder that these people are still in business...they do well inspite of themselves and that is seriouslly too bad. because they are horrible. I will give my business to the bookstore..

1
★☆☆☆☆

NEVER NEVER ORDER FROM MANNY'S ONLINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Manny's online has the worst customer service...In fact the OWNER actually told me to F@*$ off because, I made a mistake on a order I placed. I knew I made a mistake right after the order was placed however I received a confirmation email that told me if I had an issue or problem, that I should respond to the email. I responded to the email indicating that I made a mistake and needed the sweatshirt in orange not blue, aproximately 10 minutes after the order was placed. They ignored the email and shipped the blue one, when I called they said there was nothing they could do..too bad to late it shipped (3 days later) and nobody reads those emails, because of the busy christmas season. When I admitted it was my mistake and but suggested they dont give customers the option to respond to the email with problems if they are not going to read them the owner Mark became billigerent, especially when I said I would not replace the order with Manny's due to the rude customer service I recieved. That is at the point he told me to F off (his exact words, terrific business practice for a owner don't you think) and hung up on me. I never raised my voice and quite frankly was treated rudely by his online mgr and himself. It is a wonder that these people are still in business...they do well inspite of themselves and that is seriouslly too bad. because they are horrible. I will give my business to the bookstore..

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When I went to college Mannys was the place to get good apparel but DO NOT ever think about ordering anything online. The people filling the orders and the people in customer service are completely incompetent. You will be sorry. I ordered a sweatshirt in Dec. 08 for Christmas and found out when it was opened on Christmas morning that it was the wrong one. When I called to ask about this I was told on the phone that they were out of the one I ordered, so they just picked another one that was close to it to send to me??? First of all, how is this acceptable without asking first. And secondly, it was completely different. So I mailed the item back at my expense, and then had to battle with them to reimburse me. Once they finally did, they ended up charging me for the shipping AGAIN instead of crediting my account. To make matters worse, customer service never responds and when I call they have the nerve to be rude to ME on the phone. It is now the end of Marck and this problem is still not resolved.

1
★☆☆☆☆

When I went to college Mannys was the place to get good apparel but DO NOT ever think about ordering anything online. The people filling the orders and the people in customer service are completely incompetent. You will be sorry. I ordered a sweatshirt in Dec. 08 for Christmas and found out when it was opened on Christmas morning that it was the wrong one. When I called to ask about this I was told on the phone that they were out of the one I ordered, so they just picked another one that was close to it to send to me??? First of all, how is this acceptable without asking first. And secondly, it was completely different. So I mailed the item back at my expense, and then had to battle with them to reimburse me. Once they finally did, they ended up charging me for the shipping AGAIN instead of crediting my account. To make matters worse, customer service never responds and when I call they have the nerve to be rude to ME on the phone. It is now the end of Marck and this problem is still not resolved.

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On Marshal Street, at the north end of campus, sits Manny's. Manny's offers Syracuse University clothing for low prices. The T-shirts are an especially good deal. Often there is a sale like buy two for twelve dollars. This is phenomenal. It is even possible to get sweatshirts and hoodies for cheap, especially off season. While it may not look like much on the outside, the inside is full of stylish University gear for low prices.

4
★★★★☆

On Marshal Street, at the north end of campus, sits Manny's. Manny's offers Syracuse University clothing for low prices. The T-shirts are an especially good deal. Often there is a sale like buy two for twelve dollars. This is phenomenal. It is even possible to get sweatshirts and hoodies for cheap, especially off season. While it may not look like much on the outside, the inside is full of stylish University gear for low prices.

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