Auburn Volkswagen

★★★★★
Your green car headquarters
  • 3109 Auburn Way N

    Auburn, WA 98002

    Map & Directions
  • 253-833-4940

About Auburn Volkswagen

Categories
Hours
Mon-Thu 6am-12:30pm, Fri 6am-6pm, Sat 8am-4pm

Automotive

Automotive
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Sears Auto Center

1627 Opelika Rd Auburn, AL

5 6
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Auburn Volkswagen has the worst customer service! I leased a Passat in the middle of November and the Salesman told me that my billing cycle will not start until Jan. Yet I received a bill for Dec. I tried to contact him and his response

3
★★★★★

Auburn Volkswagen has the worst customer service! I leased a Passat in the middle of November and the Salesman told me that my billing cycle will not start until Jan. Yet I received a bill for Dec. I tried to contact him and his response

.

I purchased a Passat from Auburn VW and used their service department for everything from regular oil changes to warranty things from time to time. Their loaner car policy was exceptional and their team was always helpful and friendly.

3
★★★★★

I purchased a Passat from Auburn VW and used their service department for everything from regular oil changes to warranty things from time to time. Their loaner car policy was exceptional and their team was always helpful and friendly.

.

I'm not sure why someone posted terrible customer service back in 2008. All I can think of is this dealership changed hands.

Just brought my vehicle in for service. Never have i left more comfortable during what can be an expensive and

3
★★★★★

I'm not sure why someone posted terrible customer service back in 2008. All I can think of is this dealership changed hands.

Just brought my vehicle in for service. Never have i left more comfortable during what can be an expensive and

.

I wouldn't buy another car from Auburn VW and wouldn't recommend them to any of my friends and family. I purchased a 2003 VW Jetta and had problems the day I drove it off the lot. Because I was persistant, they fixed the (a recall!)

3
★★★★★

I wouldn't buy another car from Auburn VW and wouldn't recommend them to any of my friends and family. I purchased a 2003 VW Jetta and had problems the day I drove it off the lot. Because I was persistant, they fixed the (a recall!)

Pros: they have VW

Cons: poor customer service

.

I went here to buy a used car a saw advertised on vehix.com. It looked like a great deal - almost too good to be true (blue book was $12,000 they were seling for $8,500). Well, I looked at the car and said I wanted to get an inspection before I bought. The salesman said I needed to put down $500 to hold it for 1 week to get the inspection. I said fine but when we went to make the arrangements; the salesman backed out and started to harass me about buying right away and told me he would sent it to be auctioned if I didn't pay today. I left in tears and called the owner to complain, who eventually got me the car - but a HUGE hassle

PROS:
CONS: Shady salesmen

2
★★☆☆☆

I went here to buy a used car a saw advertised on vehix.com. It looked like a great deal - almost too good to be true (blue book was $12,000 they were seling for $8,500). Well, I looked at the car and said I wanted to get an inspection before I bought. The salesman said I needed to put down $500 to hold it for 1 week to get the inspection. I said fine but when we went to make the arrangements; the salesman backed out and started to harass me about buying right away and told me he would sent it to be auctioned if I didn't pay today. I left in tears and called the owner to complain, who eventually got me the car - but a HUGE hassle

PROS:
CONS: Shady salesmen

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.

staff needs to learn some customer service skills. over all they get what you need done but are not always professional in the way say things.

3
★★★★★

staff needs to learn some customer service skills. over all they get what you need done but are not always professional in the way say things.

 

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