Heart To Heart Groomers

★★★☆☆
34.3116 -118.436
Map and Directions to Heart To Heart Groomers

818-364-5736

13878 Foothill Blvd

Sylmar, CA

91342

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About Heart To Heart Groomers

Pets & Animals

Pets & Animals
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Reviews 1 - 10 of 10.
.

i used to worked there!! as a groomer but since september 2010 not anymore lots of things have been changing now i'm grooming at my home!

1
★☆☆☆☆

i used to worked there!! as a groomer but since september 2010 not anymore lots of things have been changing now i'm grooming at my home!

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.

dont ever take your pet there. i started taking my cat there years ago and they did a great job. i dont know what changed but they now are by far the worst place i've ever been to. i took my cat there today and they cut her front nails so ridiculously low she was bleeding from multiple nails. then they didnt even bother to cut her rears. they told me it would take 3 to 4 hours to bathe her and it took just under 6 hours. i'm assuming that they kept her there extra time to stop the bleeding on her nails. they didnt even have the balls to tell me that they bloodied her up. unprofessional morons at the front desk acted like dumb and dumber and whoever did the work was an absolute butcher

1
★☆☆☆☆

dont ever take your pet there. i started taking my cat there years ago and they did a great job. i dont know what changed but they now are by far the worst place i've ever been to. i took my cat there today and they cut her front nails so ridiculously low she was bleeding from multiple nails. then they didnt even bother to cut her rears. they told me it would take 3 to 4 hours to bathe her and it took just under 6 hours. i'm assuming that they kept her there extra time to stop the bleeding on her nails. they didnt even have the balls to tell me that they bloodied her up. unprofessional morons at the front desk acted like dumb and dumber and whoever did the work was an absolute butcher

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.

I have taken dogs to Heart 2 Heart for years, but the last year the grooming and service has become 3rd class. You have an 8 AM appointment, the dog sits in a crate until noon, then the dog (if lucky) is given a bath. Appointments mean nothing, my dog will never go back to that place and I will never recommend it.

1
★☆☆☆☆

I have taken dogs to Heart 2 Heart for years, but the last year the grooming and service has become 3rd class. You have an 8 AM appointment, the dog sits in a crate until noon, then the dog (if lucky) is given a bath. Appointments mean nothing, my dog will never go back to that place and I will never recommend it.

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.

Took my two Aussie's to be groomed, my little one Romeo had cuts to his testicles that got infected. When I called the owner he said it was my fault because my dog is nervous????? When I asked him to help out and pay for some of the Vet bill $140. He said no because it wasn't their fault?? He offered 1/2 off the next grooming. Why would I even think of taking him there again... they were expensive and did a bad job. NEVER TAKE YOU PETS HERE!!!!!

1
★☆☆☆☆

Took my two Aussie's to be groomed, my little one Romeo had cuts to his testicles that got infected. When I called the owner he said it was my fault because my dog is nervous????? When I asked him to help out and pay for some of the Vet bill $140. He said no because it wasn't their fault?? He offered 1/2 off the next grooming. Why would I even think of taking him there again... they were expensive and did a bad job. NEVER TAKE YOU PETS HERE!!!!!

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0 out of 1 people found this review helpful.

.

I will never go back to this place ever again. First, I pick up my dog and he was completely dazed and confused. I thought they did not sedate the dogs in order to groom them (completely false). Second, we specifically indicated that he just needed a trim and they completely butchered his hair, we barely recognized him...!!! I brush my dogs hair every other day and even when I first got to that place, the guy behind the desk inspected him for any matts and said, ??Yes, we can do just a trim?. Then I get home and noticed that his testicals were completely red and irritated and bleeding a bit. I was furious!! I guess while they were trimming him with the clippers they must have nipped him...!!! The ??LEAST? they could have done was informed me of the incident but instead they allowed me to find out on my own...!!!

1
★☆☆☆☆

I will never go back to this place ever again. First, I pick up my dog and he was completely dazed and confused. I thought they did not sedate the dogs in order to groom them (completely false). Second, we specifically indicated that he just needed a trim and they completely butchered his hair, we barely recognized him...!!! I brush my dogs hair every other day and even when I first got to that place, the guy behind the desk inspected him for any matts and said, ??Yes, we can do just a trim?. Then I get home and noticed that his testicals were completely red and irritated and bleeding a bit. I was furious!! I guess while they were trimming him with the clippers they must have nipped him...!!! The ??LEAST? they could have done was informed me of the incident but instead they allowed me to find out on my own...!!!

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.

I highly recommend this place! I have taken my two dogs, a jack russell terrier and my cockapoo, for years and I am very happy with their service every time!

5
★★★★★

I highly recommend this place! I have taken my two dogs, a jack russell terrier and my cockapoo, for years and I am very happy with their service every time!

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.

at first A few Years Ago. It was the go to place for your pets Grooming Needs. They have gone through Employee Changes and The owner is never there. My Dog has been cut several times on her belly and around her eyes. She now has an infection in one eye it appears that they cut the inside of her eye. I regret taking her there and can not recommend them any longer.

1
★☆☆☆☆

at first A few Years Ago. It was the go to place for your pets Grooming Needs. They have gone through Employee Changes and The owner is never there. My Dog has been cut several times on her belly and around her eyes. She now has an infection in one eye it appears that they cut the inside of her eye. I regret taking her there and can not recommend them any longer.

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.

Heart 2 Heart has been an excellent place to take my dog. I as well give Heart 2 Heart 5 stars. They handle both dogs and cats with excellent service, love, and care.

5
★★★★★

Heart 2 Heart has been an excellent place to take my dog. I as well give Heart 2 Heart 5 stars. They handle both dogs and cats with excellent service, love, and care.

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.

I have 2 shitzus and a Manx - Heart to Heart has been our saving grace. Other groomers have insisted that the animals be sedated for grooming - but not these guys! They have caring, loving groomers and exceptional customer relations. I give them 2 thumbs up.......AND 5 stars.

PROS: Excellent - loving, caring grooming
CONS: none

5
★★★★★

I have 2 shitzus and a Manx - Heart to Heart has been our saving grace. Other groomers have insisted that the animals be sedated for grooming - but not these guys! They have caring, loving groomers and exceptional customer relations. I give them 2 thumbs up.......AND 5 stars.

PROS: Excellent - loving, caring grooming
CONS: none

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.

Heart 2 Heart is a full service pet care facility offering pet grooming and boarding. We take our Maine Coon cat here and they do an excellent job. If you know anything about Maine Coons, they are quite difficult to groom due to their long hair and matting problems. They are very good with your pet. They handle both cats and dogs and their prices are very reasonable. If you need a good groomer, give these folks a try.

4
★★★★☆

Heart 2 Heart is a full service pet care facility offering pet grooming and boarding. We take our Maine Coon cat here and they do an excellent job. If you know anything about Maine Coons, they are quite difficult to groom due to their long hair and matting problems. They are very good with your pet. They handle both cats and dogs and their prices are very reasonable. If you need a good groomer, give these folks a try.

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