Sunset Pools & Spas Incorporated

★☆☆☆☆
  • 1545 Clock St

    Redlands, CA 92374

    Map & Directions
  • 951-488-9888

About Sunset Pools & Spas Incorporated

Categories
  • Swimming Pool Contractors

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Redlands:
Resultset_next

Otter Pools & Spas

26044 Coronada Dr Moreno Valley, CA

Resultset_next

Gordys Pool Repairs & Remodeling

1208 W Fern Ave Redlands, CA

1.0 1
Hi! Sign in to let us know how Sunset Pools & Spas Incorporated was?
Write a Review
.

This note will briefly explain and describe to you just why my wife and I are thoroughly appaled with Sunset Pools and the product built in our backyard. The concrete decking put down is an ugly two tone brown & white. We were sold by the salesman Kooldeck, which he showed us & told us would be all white. What we have looks like someone poured sand on white concrete.
Or like a giraffe.. We are TOTALLY DISSATISFIED WITH IT!
A specialist came out and agreed that it was either mixed improperly or put down incorrectly and would need to be re-done. I have emailed pictures and contacted people at Stegmeier Corp who also concur it is NOT how the product should appear.

Next was our hot tub. Our plans show it to have a bridged & tiled spillway. It wasnt built that way. There is a drop where the water flows. We wanted it closed & the water coming through an opening below it.

We also ordered 6 fountain jets to spray a 7 arch 8- 10 across the width of the pool.
The project manager installed INTO the tile, 3.5 BRASS HOSE BARBS THAT LITERALLY STUCK OUT HORIZONTALLY INTO THE POOL!!! Again I have the pictures. My wife saw this and IMMEDIATELY told him NO, that there was NO WAY that was correct, but he continued. Only when he left & I called him, 6 times, (I have the cell phone records), did he come & remove these. The eyesight of our children is important to us...
This is totally ludicrous!

1
★☆☆☆☆

This note will briefly explain and describe to you just why my wife and I are thoroughly appaled with Sunset Pools and the product built in our backyard. The concrete decking put down is an ugly two tone brown & white. We were sold by the salesman Kooldeck, which he showed us & told us would be all white. What we have looks like someone poured sand on white concrete.
Or like a giraffe.. We are TOTALLY DISSATISFIED WITH IT!
A specialist came out and agreed that it was either mixed improperly or put down incorrectly and would need to be re-done. I have emailed pictures and contacted people at Stegmeier Corp who also concur it is NOT how the product should appear.

Next was our hot tub. Our plans show it to have a bridged & tiled spillway. It wasnt built that way. There is a drop where the water flows. We wanted it closed & the water coming through an opening below it.

We also ordered 6 fountain jets to spray a 7 arch 8- 10 across the width of the pool.
The project manager installed INTO the tile, 3.5 BRASS HOSE BARBS THAT LITERALLY STUCK OUT HORIZONTALLY INTO THE POOL!!! Again I have the pictures. My wife saw this and IMMEDIATELY told him NO, that there was NO WAY that was correct, but he continued. Only when he left & I called him, 6 times, (I have the cell phone records), did he come & remove these. The eyesight of our children is important to us...
This is totally ludicrous!

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Sunset Pools & Spas Incorporated, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review