I also saw this review but, ignored it to my own detriment. I had Joe pull a convergence board from my TV on Feb.14, and as of April 11, I still don't have a working TV.1
I had my big screen tv worked on by Joe and it was not fixed. He offer to give me half of my money back, but I would rather see him in court. If you don't fix something, why should you be paid at all???
CONS: this company is a scam