H&H Gregg

★★★☆☆

About H&H Gregg

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3.0 3
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I have made many purchases with HH Gregg, the most recent was a 32 inch flat screen TV as a Christmas present for my Mom - on Black Friday. Expecting the worst in dealing with crowds and Black Friday specials, I was pleasantly surprised when we found the store with plenty of polite sales people & quick efficient service (I was in a hurry to get my son to wrestling). Although there were many people buying in the store that day, I was impressed with how quickly they moved us through the process.
I recently went to Best Buy to make a game purchase and I ended up angry. After parking far away, (I am slightly disabled) we made it into the store but couldn't get any help. Finally I asked another customer where they found the system they were carrying and they told me they ordered in online the night before. Finally I asked someone from another department (no salespeople in the gaming area?!) and they told me they didn't have any more systems and they don't know how long it would take if I ordered online....
There's something to be said for walking in the door of a store that the salespeople know who you are - and remember your name! They are quick to get you what you want - not try to sell you something you don't need.

4
★★★★☆

I have made many purchases with HH Gregg, the most recent was a 32 inch flat screen TV as a Christmas present for my Mom - on Black Friday. Expecting the worst in dealing with crowds and Black Friday specials, I was pleasantly surprised when we found the store with plenty of polite sales people & quick efficient service (I was in a hurry to get my son to wrestling). Although there were many people buying in the store that day, I was impressed with how quickly they moved us through the process.
I recently went to Best Buy to make a game purchase and I ended up angry. After parking far away, (I am slightly disabled) we made it into the store but couldn't get any help. Finally I asked another customer where they found the system they were carrying and they told me they ordered in online the night before. Finally I asked someone from another department (no salespeople in the gaming area?!) and they told me they didn't have any more systems and they don't know how long it would take if I ordered online....
There's something to be said for walking in the door of a store that the salespeople know who you are - and remember your name! They are quick to get you what you want - not try to sell you something you don't need.

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I went to the HH Gregg in Canton to look at Whirlpool washers and dryers. My husband and I were there looking to replace our old ones that we wanted to throw out. The salesperson there was very rude, and down talked all their competition. I expected it going into stores like that, but not to the degree that this person was carrying on. He was talking about Best Buy. which is one of my husband's favorite stores. we always go there because of the prices, and because of the service. we ended up getting so fed up with him, that we told him that we were going to shop around for prices. After he told us that he would beat any price, we considered buying. But he seemed so desperate for us to buy something, that it made us feel uncomfortable. we told him that we changed our minds, and that we were going to stay with our old washer and dryer until it died on us. we left HH Gregg and went to Best Buy. we talked the salesperson there, and explained everything that happened at HH Gregg. they laughed it off, and told us that they price match HH Gregg, and would take an EXTRA 10% off. i thought it was because the guy wanted our money, but he actually showed us this paper that said best buy's price guarentee. we were so impressed that we bought the new washer and dryer from them. and on the way out, we never had a feeling of regret. it was the best feeling in the world. i would recommend Best Buy over any other electronics store out there.

1
★☆☆☆☆

I went to the HH Gregg in Canton to look at Whirlpool washers and dryers. My husband and I were there looking to replace our old ones that we wanted to throw out. The salesperson there was very rude, and down talked all their competition. I expected it going into stores like that, but not to the degree that this person was carrying on. He was talking about Best Buy. which is one of my husband's favorite stores. we always go there because of the prices, and because of the service. we ended up getting so fed up with him, that we told him that we were going to shop around for prices. After he told us that he would beat any price, we considered buying. But he seemed so desperate for us to buy something, that it made us feel uncomfortable. we told him that we changed our minds, and that we were going to stay with our old washer and dryer until it died on us. we left HH Gregg and went to Best Buy. we talked the salesperson there, and explained everything that happened at HH Gregg. they laughed it off, and told us that they price match HH Gregg, and would take an EXTRA 10% off. i thought it was because the guy wanted our money, but he actually showed us this paper that said best buy's price guarentee. we were so impressed that we bought the new washer and dryer from them. and on the way out, we never had a feeling of regret. it was the best feeling in the world. i would recommend Best Buy over any other electronics store out there.

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This store always has sales going on and you can get good products at great prices. They will professionally install any of your purchases for you. They also have the call ahead delivery system which is wonderful. This special treatment and friendly employees keep me going back. I've recommended this store to many of my friends and have never gotten any negative feedback.

4
★★★★☆

This store always has sales going on and you can get good products at great prices. They will professionally install any of your purchases for you. They also have the call ahead delivery system which is wonderful. This special treatment and friendly employees keep me going back. I've recommended this store to many of my friends and have never gotten any negative feedback.

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