Good Samaritan Hospital

★★★☆☆
  • 2425 Samaritan Drive

    San Jose, CA 95124

    Map & Directions
  • 408-559-2011

About Good Samaritan Hospital

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  • Hospitals
Hours
M-Su 24hr
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Health & Medical

Health & Medical
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They are not only dirty but allways overcharge on the bill.I have no Ins. so i pay cash,they say there is a discount but when they charge twice what others labs charge thats NO discount.Very poor managment.I have had bloods labs there 3 times and paid cash,Every time they try to get more money from me months later when they send another bill.

1
★☆☆☆☆

They are not only dirty but allways overcharge on the bill.I have no Ins. so i pay cash,they say there is a discount but when they charge twice what others labs charge thats NO discount.Very poor managment.I have had bloods labs there 3 times and paid cash,Every time they try to get more money from me months later when they send another bill.

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I was admitted to Good Samaritan Psychiatric care due to a suicidal attempt and feeling unsafe. When you are admitted, you get an intake doctor to talk with you and make you feel safe, and also prescibe medication. The night I got there was a Friday night, so I would not see a doctor until the next day. I didn't sleep, and couldn't take any medication until the doctor met with me. The next day my docter, Cecil Bradley, asked me to "give him the skinny" story about you.
I went to a private room with him and he looked totally disgusted with me. I said that I had attempted suicide earlier in the week, and..he interuppted me and said..what? Did you give your doctor some respect and tell him before you did that? He said "because if I was your doctor, I would never give you another pill again." I just looked at him and got scared. I said I didn't feel safe and wanted to admit to admit myself. He was so abrupt with me and said well you poor thing..awwwww! I started crying and he said "why are you here?" I said "you really want to know why I here," and he said "Yeah..tell me why!" I said I wanted to do die! He was so degrading and made me feel so small and stupid. I said I know you! He said Yeah I had you as a docter before right? (I knew him from out-patient care 3 years ago, and he was so rude during his hour of therapy to the patients). I said no..I had another doctor and to get me another doctor..I was histerical by this time. He said "well I will TRY to get you another one," and stormed out of the room. 5 minutes with him and I felt degraded and ashamed.. worse than when I came in the night before. I couldn't breathe, I was crying so hard the other patients came over to see what was wrong. No nurse came over to me, no one behind the desk came over to see what was wrong, they just left me sitting there crying and scared. I went into my room, and I was ignored. I felt no one cared. The hospital staff there just left me alone and frightened like this was normal or something. I didn't understand why no one came to talk to me knowing what my doctor had done. He was on the phone and everyone there was quiet, like they were scared of him. Finally I came out of my room, knowing if I stayed histerical, I would probably be restrained. One of the nurses there tried to make this a funny situation, and I was in no mood. I stayed quiet, and they game me a pill to rest and told me I was getting the best phychiatrist in the hospital and to wait for her. Within an hour she came to my room and said lets go talk. She had my file in front of her and she said to tell her what happened. When I did, she was very caring and apologetic. She then went to be my in-patient care doctor, and took over my case. Since then, I received a $475.00 dollar bill from Doctor Cecil Bradley (for inpatient care and prescription treatment), which is false. I am now trying to get ahold of his billing department, and I am being ignored as of today. I am still getting over the shock of all of this, and then I got this bill..horrible!!

1
★☆☆☆☆

I was admitted to Good Samaritan Psychiatric care due to a suicidal attempt and feeling unsafe. When you are admitted, you get an intake doctor to talk with you and make you feel safe, and also prescibe medication. The night I got there was a Friday night, so I would not see a doctor until the next day. I didn't sleep, and couldn't take any medication until the doctor met with me. The next day my docter, Cecil Bradley, asked me to "give him the skinny" story about you.
I went to a private room with him and he looked totally disgusted with me. I said that I had attempted suicide earlier in the week, and..he interuppted me and said..what? Did you give your doctor some respect and tell him before you did that? He said "because if I was your doctor, I would never give you another pill again." I just looked at him and got scared. I said I didn't feel safe and wanted to admit to admit myself. He was so abrupt with me and said well you poor thing..awwwww! I started crying and he said "why are you here?" I said "you really want to know why I here," and he said "Yeah..tell me why!" I said I wanted to do die! He was so degrading and made me feel so small and stupid. I said I know you! He said Yeah I had you as a docter before right? (I knew him from out-patient care 3 years ago, and he was so rude during his hour of therapy to the patients). I said no..I had another doctor and to get me another doctor..I was histerical by this time. He said "well I will TRY to get you another one," and stormed out of the room. 5 minutes with him and I felt degraded and ashamed.. worse than when I came in the night before. I couldn't breathe, I was crying so hard the other patients came over to see what was wrong. No nurse came over to me, no one behind the desk came over to see what was wrong, they just left me sitting there crying and scared. I went into my room, and I was ignored. I felt no one cared. The hospital staff there just left me alone and frightened like this was normal or something. I didn't understand why no one came to talk to me knowing what my doctor had done. He was on the phone and everyone there was quiet, like they were scared of him. Finally I came out of my room, knowing if I stayed histerical, I would probably be restrained. One of the nurses there tried to make this a funny situation, and I was in no mood. I stayed quiet, and they game me a pill to rest and told me I was getting the best phychiatrist in the hospital and to wait for her. Within an hour she came to my room and said lets go talk. She had my file in front of her and she said to tell her what happened. When I did, she was very caring and apologetic. She then went to be my in-patient care doctor, and took over my case. Since then, I received a $475.00 dollar bill from Doctor Cecil Bradley (for inpatient care and prescription treatment), which is false. I am now trying to get ahold of his billing department, and I am being ignored as of today. I am still getting over the shock of all of this, and then I got this bill..horrible!!

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Good Samaritan hospital was where I was planning on delivering the baby,but after going to the hospital I was so disgusted,and disappointed,I'm going to look for another Hospital.
I am pregnant and went into the ER having stomach pains,Wed. Sept.22, 2010 I was at the window on the other side of registration, and they were taking my blood pressure a guy walked up and said help im having a stroke,the nurse said you need to fill out these papers,he said I dont think u understand Im having a stroke,cant move my arm,and she said sit down a fill out the papers if you want to be seen,theirs one person ahead of you. I saw the surprise and fear in his face, and I started to cry,I couldn't help him because I was on the other side of the window, hooked up to the machine , and I was in shock,I did ask if they could help him,but she said he will be taken care of,the lady at the window was very cold and almost irritated with the man,and then they took me to labor and delivery ,looking back I feel so bad seeing that mans face I wish I would have been more assertive and walked out and helped him, or made more of a scene , to get him help, So that's how my visit started, then even in the labor and delivery, they didn't seem like they were on it, they didn't take my blood, or check to see if I was dehydrated, no test, then when the nurse couldn't find the heartbeat and said that wasn't good,and the other nurse came in and found it right away, I was just not happy,then I could hear the nurses talking about patients and my self,it was very unprofessional, and they were rude.Then the even started getting rude because the called my Dr. and she said I had missed my last apt, they started to say well you need to go to all your apts??Started talking down on me, So I will be looking at other hospitals to deliver at, it was a terrible experience.A few people told me its a great hospital to have a baby at but after all that I don't know if Im willing to take the chance.Their were a few nice nurses but my over all experience was not good.

1
★☆☆☆☆

Good Samaritan hospital was where I was planning on delivering the baby,but after going to the hospital I was so disgusted,and disappointed,I'm going to look for another Hospital.
I am pregnant and went into the ER having stomach pains,Wed. Sept.22, 2010 I was at the window on the other side of registration, and they were taking my blood pressure a guy walked up and said help im having a stroke,the nurse said you need to fill out these papers,he said I dont think u understand Im having a stroke,cant move my arm,and she said sit down a fill out the papers if you want to be seen,theirs one person ahead of you. I saw the surprise and fear in his face, and I started to cry,I couldn't help him because I was on the other side of the window, hooked up to the machine , and I was in shock,I did ask if they could help him,but she said he will be taken care of,the lady at the window was very cold and almost irritated with the man,and then they took me to labor and delivery ,looking back I feel so bad seeing that mans face I wish I would have been more assertive and walked out and helped him, or made more of a scene , to get him help, So that's how my visit started, then even in the labor and delivery, they didn't seem like they were on it, they didn't take my blood, or check to see if I was dehydrated, no test, then when the nurse couldn't find the heartbeat and said that wasn't good,and the other nurse came in and found it right away, I was just not happy,then I could hear the nurses talking about patients and my self,it was very unprofessional, and they were rude.Then the even started getting rude because the called my Dr. and she said I had missed my last apt, they started to say well you need to go to all your apts??Started talking down on me, So I will be looking at other hospitals to deliver at, it was a terrible experience.A few people told me its a great hospital to have a baby at but after all that I don't know if Im willing to take the chance.Their were a few nice nurses but my over all experience was not good.

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My 80 yr old mom went to WE today.4.5 hrs later still waiting foe a drink & potty! & she went in w/dehydration! She's worked 57 years in healthcare.

1
★☆☆☆☆

My 80 yr old mom went to WE today.4.5 hrs later still waiting foe a drink & potty! & she went in w/dehydration! She's worked 57 years in healthcare.

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Christy C.s husband was lucky, I had no such luck. I was taken by ambulanceafter breaking my "wrist" to Good Sam. 2 X-ray views later I was told I had a bad break of my radius and needed surgery. The discharge paper said to follow up with an ortho. surgeon within 48 hrs.,and upon review by the radiologist for transcription if there is anything noticed differently, I will be immediatly notified. I WASN'T!!! The ortho. I was told to see wouldn't see me untill I could come up w/$500.00(no insurance).The nite this happened I had just paid the vet. over 1200.00 for surgery for our cat. I was tapped out for a couple of weeks. When I could finally get in to see the ortho., turns out I have at least 9 broken bones in my hand and arm! I would have thought that when I told the E.R. doc that my arm felt "like it had liquified" as I picked it up after falling, he might have surmised there might be MORE than ONE broken bone! Not to mention the intern kept giving (4 times) me Dilaudid and each time he'ld have to reverse it due to extreme nausea- then he'ld turn right around and do it all again!!! Due to ALL of the screw-ups I may be disabled and disfigured for life.Not the way I thought I'ld be treated there.It's particularly rough when you take care of an elderly parent and it's your right hand. I WAS'NT left handed before.

1
★☆☆☆☆

Christy C.s husband was lucky, I had no such luck. I was taken by ambulanceafter breaking my "wrist" to Good Sam. 2 X-ray views later I was told I had a bad break of my radius and needed surgery. The discharge paper said to follow up with an ortho. surgeon within 48 hrs.,and upon review by the radiologist for transcription if there is anything noticed differently, I will be immediatly notified. I WASN'T!!! The ortho. I was told to see wouldn't see me untill I could come up w/$500.00(no insurance).The nite this happened I had just paid the vet. over 1200.00 for surgery for our cat. I was tapped out for a couple of weeks. When I could finally get in to see the ortho., turns out I have at least 9 broken bones in my hand and arm! I would have thought that when I told the E.R. doc that my arm felt "like it had liquified" as I picked it up after falling, he might have surmised there might be MORE than ONE broken bone! Not to mention the intern kept giving (4 times) me Dilaudid and each time he'ld have to reverse it due to extreme nausea- then he'ld turn right around and do it all again!!! Due to ALL of the screw-ups I may be disabled and disfigured for life.Not the way I thought I'ld be treated there.It's particularly rough when you take care of an elderly parent and it's your right hand. I WAS'NT left handed before.

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Very bad experience. They told me some amount before the service then they just kept billing me over and over. the operation was very common with no complication but the final amount was almost double what they initially told me. don't get fool wiht their false estimation. just go wiht El Camino. I don't recomment this hospital to anyone.

1
★☆☆☆☆

Very bad experience. They told me some amount before the service then they just kept billing me over and over. the operation was very common with no complication but the final amount was almost double what they initially told me. don't get fool wiht their false estimation. just go wiht El Camino. I don't recomment this hospital to anyone.

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I went into the Emergency department Monday morning about 8:30 am. I got in right away. The Doctor then asked why I was there and not at Valley Medical Center because I have no insurance. He asked me if I just wanted to avoid the wait at Valley Medical Center, if so, there is nothing they (being good sam) can do. I went in for a severe flank pain. (I have had kidney infections in the past) They put an IV in me, the refused to give me pain meds, they said they wanted to wait results of a catheterized urine test (which they didnt perform, they used the urine in the cup that the doctor said is not reliable) They did an ultrasound and found "dromendary area on my left kidney" (the Doctor spelled it wrong on the discharge papers and did not explain it to me) So I have to do research online to see what a Dromedary area on my kidney is. The discharge instructions were for me to go to Valley Medical Center the same day. I'm sorry but with no insurance, I can't do 2 emergency room visits in one day. I was given a prescription for Vicodin and told to go to VMC. End result after being made to feel horrible for not having insurance and waiting so long to go into the ER (hoping it would go away) I was not helped nor treated. Yes, they did some blood tests and an ultrasound. They said it was not "immediately life threatning, so they discharged me. (which I understand, they need the bed for more life threatning patients... But what about the patient that finally got enough nerve to go to the ER in the first place?

1
★☆☆☆☆

I went into the Emergency department Monday morning about 8:30 am. I got in right away. The Doctor then asked why I was there and not at Valley Medical Center because I have no insurance. He asked me if I just wanted to avoid the wait at Valley Medical Center, if so, there is nothing they (being good sam) can do. I went in for a severe flank pain. (I have had kidney infections in the past) They put an IV in me, the refused to give me pain meds, they said they wanted to wait results of a catheterized urine test (which they didnt perform, they used the urine in the cup that the doctor said is not reliable) They did an ultrasound and found "dromendary area on my left kidney" (the Doctor spelled it wrong on the discharge papers and did not explain it to me) So I have to do research online to see what a Dromedary area on my kidney is. The discharge instructions were for me to go to Valley Medical Center the same day. I'm sorry but with no insurance, I can't do 2 emergency room visits in one day. I was given a prescription for Vicodin and told to go to VMC. End result after being made to feel horrible for not having insurance and waiting so long to go into the ER (hoping it would go away) I was not helped nor treated. Yes, they did some blood tests and an ultrasound. They said it was not "immediately life threatning, so they discharged me. (which I understand, they need the bed for more life threatning patients... But what about the patient that finally got enough nerve to go to the ER in the first place?

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2 out of 2 people found this review helpful.

.

My daughter was born at Good Samaritan, and I had an amazing experience here. We arrived at 430am at the ER and because I had preregistered and called ahead, I was put straight into a wheelchair and brought to my labor room. The rooms are private and very spacious and comfortable, not just for me but for visitors as well. I had two nurses throughout my delivery and both of them were so caring and helpful, I never even had to ask for anything. After the baby was born, they were so quick to let me hold her and let my husband do everything he could do to assist.
After delivery, they moved me to the mother-baby unit and that is where I stayed til I check out two days later. These rooms are so nice, and the nurses in this ward were so friendly and helpful. They helped me clean up after delivery and treated my baby and myself so gently and professionally. Anytime I needed anything, they came within 5 minutes to provide it for me, and they also checked on me very frequently. I was given a lot of assistance with breastfeeding, and i never felt like they were annoyed by my questions. Also, there is a room service menu available from 7 to 7, and drinks, toast and crackers available all the time. I had the greatest experience at this hospital and definitely plan on having my future births here.

5
★★★★★

My daughter was born at Good Samaritan, and I had an amazing experience here. We arrived at 430am at the ER and because I had preregistered and called ahead, I was put straight into a wheelchair and brought to my labor room. The rooms are private and very spacious and comfortable, not just for me but for visitors as well. I had two nurses throughout my delivery and both of them were so caring and helpful, I never even had to ask for anything. After the baby was born, they were so quick to let me hold her and let my husband do everything he could do to assist.
After delivery, they moved me to the mother-baby unit and that is where I stayed til I check out two days later. These rooms are so nice, and the nurses in this ward were so friendly and helpful. They helped me clean up after delivery and treated my baby and myself so gently and professionally. Anytime I needed anything, they came within 5 minutes to provide it for me, and they also checked on me very frequently. I was given a lot of assistance with breastfeeding, and i never felt like they were annoyed by my questions. Also, there is a room service menu available from 7 to 7, and drinks, toast and crackers available all the time. I had the greatest experience at this hospital and definitely plan on having my future births here.

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Writing as the concerned close relative of a 90 year old patient I have been consistently disappointed and inconvenienced by this hospital The 3 emergency room experiences I observed were bad. Staff would come in to talk to the patient in a distant manner, tell her they would return to do something in 5 minutes, and vanish for 40 minutes. Only one nurse of the 9 staff people I saw introduced themselves by name or conversed in anything beyond a bored or condescending manner. When I questioned what was (not) occurring I was literally told "we are busy with more important patients."
Once admitted the medical care is OK, the administrative side is a nightmare. The social service and nursing staff seem to never communicate, and more than once I received urgent messages to come to the hospital only to arrive and have no one there have any idea why I had been called. The best I was told was , "Oh, that was on the previous shift" They don't know to leave notes for one another?
Observing my aunt's treatment has made me change my health insurance so I never have to endure this ****ed up place as a patient.

5
★★★★★

Writing as the concerned close relative of a 90 year old patient I have been consistently disappointed and inconvenienced by this hospital The 3 emergency room experiences I observed were bad. Staff would come in to talk to the patient in a distant manner, tell her they would return to do something in 5 minutes, and vanish for 40 minutes. Only one nurse of the 9 staff people I saw introduced themselves by name or conversed in anything beyond a bored or condescending manner. When I questioned what was (not) occurring I was literally told "we are busy with more important patients."
Once admitted the medical care is OK, the administrative side is a nightmare. The social service and nursing staff seem to never communicate, and more than once I received urgent messages to come to the hospital only to arrive and have no one there have any idea why I had been called. The best I was told was , "Oh, that was on the previous shift" They don't know to leave notes for one another?
Observing my aunt's treatment has made me change my health insurance so I never have to endure this ****ed up place as a patient.

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1 out of 1 people found this review helpful.

.

I read the earliest review for this ward and I was surprised. I had such a different experience. I had my son on May 3,2008 and I felt that all of the nurses went well beyond their job description. I felt so unclean from the whole labor part and they were so caring and would clean me very frequently. As soon as I needed pain meds they were there.I am a first time mother and felt that the nurses answered all of my questions and concerns and were more than willing to help me with my son. The rooms are great and the food is excellent!!! I am pregnant again and will be back in either end of April or early May 2009.

5
★★★★★

I read the earliest review for this ward and I was surprised. I had such a different experience. I had my son on May 3,2008 and I felt that all of the nurses went well beyond their job description. I felt so unclean from the whole labor part and they were so caring and would clean me very frequently. As soon as I needed pain meds they were there.I am a first time mother and felt that the nurses answered all of my questions and concerns and were more than willing to help me with my son. The rooms are great and the food is excellent!!! I am pregnant again and will be back in either end of April or early May 2009.

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We had our first baby at Good Samaritan during the last week of December. I do not know whether it was because it was the end of the year and only bad nurses were available or that was the overall quality of the Mother and the Baby Unit, but we had an overall below average experience here.

1) My wife's water broke at 12AM, so we had to go inside via the Emergency room. They ushered us in, good so far, but instead of atleast giving her a wheel-chair, made us walk all the way to the Labor Unit, My wife was so uncomfortable with the water leaking out, but who cares, aint it?

2) Once inside the Labor unit, despite the fact that we had pre-registered with the Hospital with all of our personal and insurance information, we were asked for all that information all over again, in a rather rude manner. (Letting us know who the boss was, obviously!)

3) The overall Labor and Delivery Unit experience was normal and average.

4) Then came the moment to transfer us over to the Mother and Baby Unit at which place the real 'service' was shown by the nurses. Once admitted, the nurses were really rude, sometimes not even responding when asked for pain medications on the help line. The 'help-line' front-desk attendant was rude to the point of hanging up without any response, when requested to call the nurse.

5) The paediatrician was supposed to visit every day, but the second day, he came only around the midnight, mumbled something which was barely audible and by that time we were so exhausted, didnt even want to talk with him anylonger. Next morning, another paediatrician comes that barely has anytime to talk about our concerns, leaves us new parents dazed and confused. (Yeah, we are supposed to know everything about baby right?)

6) The lab technician that draws blood from my baby doesnt even bother that the baby is in intense pain, doesnt even offer some soothing words. Hey, you are drawing blood out of a one day old baby, not some inanimate thing!! Soothe and pacify the baby or get out of the unit and try drawing blood from animals!!

7) Here's the crowning glory - the paediatrician that comes the second day looks at the Vitamin K shot that is given to the baby the moment he is born and thinks that is Hep B shot and records the same, doesnt even inform us. Imagine our astonishment, when after a week, our paediatrician informs us that the Hep B shot is only given in front of us and followed up with a yellow-card that has all the info. Glad that we knew about it atleast at that point , got that shot from our paediatrician. Who exactly would have been responsible if the baby got infected somehow?

8) Nurses, in general, at the Mother and Baby Unit, were really really bad, (except for one, grandmotherly looking lady). They made us feel as they were bestowing a favor upon us. Where exactly is their Professionalism? The Nursing, the care, that they are supposed to give their patients?

The only good things that i have seen there are the Nursery (night-time nurses that take care of the baby) which is excellent, the average-to-above-average Labor and the Delivery Unit, and the Cafetaria Unit that takes good care of you by following-up if you have forgotten to order meals etc..

Overall, i would not go to this Hospital for my second baby. I have expressed my pain to our doctors and i am trying to lodge an official complaint to the Hospital also.

2
★★☆☆☆

We had our first baby at Good Samaritan during the last week of December. I do not know whether it was because it was the end of the year and only bad nurses were available or that was the overall quality of the Mother and the Baby Unit, but we had an overall below average experience here.

1) My wife's water broke at 12AM, so we had to go inside via the Emergency room. They ushered us in, good so far, but instead of atleast giving her a wheel-chair, made us walk all the way to the Labor Unit, My wife was so uncomfortable with the water leaking out, but who cares, aint it?

2) Once inside the Labor unit, despite the fact that we had pre-registered with the Hospital with all of our personal and insurance information, we were asked for all that information all over again, in a rather rude manner. (Letting us know who the boss was, obviously!)

3) The overall Labor and Delivery Unit experience was normal and average.

4) Then came the moment to transfer us over to the Mother and Baby Unit at which place the real 'service' was shown by the nurses. Once admitted, the nurses were really rude, sometimes not even responding when asked for pain medications on the help line. The 'help-line' front-desk attendant was rude to the point of hanging up without any response, when requested to call the nurse.

5) The paediatrician was supposed to visit every day, but the second day, he came only around the midnight, mumbled something which was barely audible and by that time we were so exhausted, didnt even want to talk with him anylonger. Next morning, another paediatrician comes that barely has anytime to talk about our concerns, leaves us new parents dazed and confused. (Yeah, we are supposed to know everything about baby right?)

6) The lab technician that draws blood from my baby doesnt even bother that the baby is in intense pain, doesnt even offer some soothing words. Hey, you are drawing blood out of a one day old baby, not some inanimate thing!! Soothe and pacify the baby or get out of the unit and try drawing blood from animals!!

7) Here's the crowning glory - the paediatrician that comes the second day looks at the Vitamin K shot that is given to the baby the moment he is born and thinks that is Hep B shot and records the same, doesnt even inform us. Imagine our astonishment, when after a week, our paediatrician informs us that the Hep B shot is only given in front of us and followed up with a yellow-card that has all the info. Glad that we knew about it atleast at that point , got that shot from our paediatrician. Who exactly would have been responsible if the baby got infected somehow?

8) Nurses, in general, at the Mother and Baby Unit, were really really bad, (except for one, grandmotherly looking lady). They made us feel as they were bestowing a favor upon us. Where exactly is their Professionalism? The Nursing, the care, that they are supposed to give their patients?

The only good things that i have seen there are the Nursery (night-time nurses that take care of the baby) which is excellent, the average-to-above-average Labor and the Delivery Unit, and the Cafetaria Unit that takes good care of you by following-up if you have forgotten to order meals etc..

Overall, i would not go to this Hospital for my second baby. I have expressed my pain to our doctors and i am trying to lodge an official complaint to the Hospital also.

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This hospital is great for oncology patients. They know what they are doing and the staffs are so knowledgeable and helpful. The place is also clean. Nurses here answer their call lights promptly which I liked.

4
★★★★☆

This hospital is great for oncology patients. They know what they are doing and the staffs are so knowledgeable and helpful. The place is also clean. Nurses here answer their call lights promptly which I liked.

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Urgent Care clinics conjure images of long waits and dour employees, but Good Samaritan has really changed the face of emergency care. Our family has needed Urgent Care services for a number of different accidents in the past couple of years and the staff at Good samaritan is always pleasant and efficient. We've been triaged quickly and once back in the treatment area, have been treated with kindness, dignity, and professional medical care. We were checked on periodically and offered items for our comfort (a blanket, meds, etc.) while we waited. While you hope never to need emergency medical care, it's a comfort to know that Good Samaritan will make the process as painless as possible.

5
★★★★★

Urgent Care clinics conjure images of long waits and dour employees, but Good Samaritan has really changed the face of emergency care. Our family has needed Urgent Care services for a number of different accidents in the past couple of years and the staff at Good samaritan is always pleasant and efficient. We've been triaged quickly and once back in the treatment area, have been treated with kindness, dignity, and professional medical care. We were checked on periodically and offered items for our comfort (a blanket, meds, etc.) while we waited. While you hope never to need emergency medical care, it's a comfort to know that Good Samaritan will make the process as painless as possible.

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very nice dskjfhckjdshkjvlkjAFSckbsahfcvlduvglsudfoiueoiksafcmbdsfkjhlkfliflkjehsafnmbdsc kkjfhieaufoiaf sa hfckjes flidefioiuf os clsaudfoiueaoifd fouaoids uffoids f fofoiuewoiuwoiufiuvkvcmlooi o coaouefoufouoc uvcijksadcuvoiuoivoi vhfovpf

5
★★★★★

very nice dskjfhckjdshkjvlkjAFSckbsahfcvlduvglsudfoiueoiksafcmbdsfkjhlkfliflkjehsafnmbdsc kkjfhieaufoiaf sa hfckjes flidefioiuf os clsaudfoiueaoifd fouaoids uffoids f fofoiuewoiuwoiufiuvkvcmlooi o coaouefoufouoc uvcijksadcuvoiuoivoi vhfovpf

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Doctors and Staff were pleasant once I was admitted. The wait was longer than I had hoped and there was a lot of down time that I spent in pain. I was diagnosed properly, though, and what more can you really ask for?

4
★★★★☆

Doctors and Staff were pleasant once I was admitted. The wait was longer than I had hoped and there was a lot of down time that I spent in pain. I was diagnosed properly, though, and what more can you really ask for?

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Pretty good hospital. Very professional and caring staff. They can be busy at times, but not bad for good quality health care. I would come here again any time.

5
★★★★★

Pretty good hospital. Very professional and caring staff. They can be busy at times, but not bad for good quality health care. I would come here again any time.

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We had to take my husband to the emergency room after suffering a severly broken wrist. The ER doctors were very quick to see him and offerred immediate surgery to insert the plate to keep the bones together. The staff was friendly, professional, and the facilities were clean.

4
★★★★☆

We had to take my husband to the emergency room after suffering a severly broken wrist. The ER doctors were very quick to see him and offerred immediate surgery to insert the plate to keep the bones together. The staff was friendly, professional, and the facilities were clean.

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Good Samaritan Hospital, the name says it all. The staff here are great, friendly, and so helpful. The facility is also clean and all the time neat. Parking is a bit hard to find, but you it's rarely ever crowded so you don't have to wait most of the time. Overall, great hospital and calming environment. Good cafeteria food too!

5
★★★★★

Good Samaritan Hospital, the name says it all. The staff here are great, friendly, and so helpful. The facility is also clean and all the time neat. Parking is a bit hard to find, but you it's rarely ever crowded so you don't have to wait most of the time. Overall, great hospital and calming environment. Good cafeteria food too!

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They just updated/expanded their L&D and mother/baby rooms. My old complaint about my stay was that you have to call to order your meals and wait 45 minutes to receive them. I waited 15 minutes on hold with them and ended up ordering all my meals for the day. Otherwise my stay was a good experience

4
★★★★☆

They just updated/expanded their L&D and mother/baby rooms. My old complaint about my stay was that you have to call to order your meals and wait 45 minutes to receive them. I waited 15 minutes on hold with them and ended up ordering all my meals for the day. Otherwise my stay was a good experience

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Good Samaritan Hospital is a convenient place for residents of San Jose and Los Gatos to go for emergency care. The doctors and nurses in the emergency room are very warm and really try to do their best to help you out even in the middle of the night. The lines are usually not too long considering this is a community hospital. Much better than most. I recommend it.

4
★★★★☆

Good Samaritan Hospital is a convenient place for residents of San Jose and Los Gatos to go for emergency care. The doctors and nurses in the emergency room are very warm and really try to do their best to help you out even in the middle of the night. The lines are usually not too long considering this is a community hospital. Much better than most. I recommend it.

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