Bonfe's Plumbing

★★★★☆

About Bonfe's Plumbing

Categories
  • Plumbers

Home Construction & Remodeling

Home Construction & Remodeling
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.

I have had Bonfe's out to my home for several things. They are honest and stand by their work. Over my long life I have had several dishonest repair people in my home. Once a company wanted to charge me $800 for a $10 part and $5 minutes worth the work on Christmas Eve!! (he left the house with a gun in his back and no pay) You get what you pay for upfront with Bonfe's. Today Mark Daniels not only fixed the problem but told me what to do to prevent the problem in the future. You really do get what you pay for! Fixed right and honest, and like I said, they stand by their work.

5
★★★★★

I have had Bonfe's out to my home for several things. They are honest and stand by their work. Over my long life I have had several dishonest repair people in my home. Once a company wanted to charge me $800 for a $10 part and $5 minutes worth the work on Christmas Eve!! (he left the house with a gun in his back and no pay) You get what you pay for upfront with Bonfe's. Today Mark Daniels not only fixed the problem but told me what to do to prevent the problem in the future. You really do get what you pay for! Fixed right and honest, and like I said, they stand by their work.

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.

Having a new home I haven't had needs for a while, so I was surprised by the cost?but really appreciate the excellent service, professionalism and expertise so it was worth it. Excellent, thank you very much.

2
★★★★★

Having a new home I haven't had needs for a while, so I was surprised by the cost?but really appreciate the excellent service, professionalism and expertise so it was worth it. Excellent, thank you very much.

.

Joe was quick & offered advice & tips for keeping drains in good condition. He was great, excellent work. Your tech and service was great again.

2
★★★★★

Joe was quick & offered advice & tips for keeping drains in good condition. He was great, excellent work. Your tech and service was great again.

.

A super job. Matt is a great tech, hard worker, very knowledgeable. Matt has worked here twice and both times he was friendly, efficent and did excellent work.

2
★★★★★

A super job. Matt is a great tech, hard worker, very knowledgeable. Matt has worked here twice and both times he was friendly, efficent and did excellent work.

.

I am so extremely impressed! I called Bonfe today because Bryan D is a friend of ours, but we had never used Bonfe before. Tom K came today and repaired our air conditioning unit. I can't get over how professional and knowledgeable he was. Everything was handled so quickly as well. I also signed up for the peace of mind plan and am so glad I thought to call Bonfe. Thanks very much!! -Wendy W

2
★★★★★

I am so extremely impressed! I called Bonfe today because Bryan D is a friend of ours, but we had never used Bonfe before. Tom K came today and repaired our air conditioning unit. I can't get over how professional and knowledgeable he was. Everything was handled so quickly as well. I also signed up for the peace of mind plan and am so glad I thought to call Bonfe. Thanks very much!! -Wendy W

.

Just a quick comment. We had an employee, Mike Benson I believe, out to check on our cooling system leak. Not only did he fix the problem but he couldn't have been any more professional and classy. He explained the problem to my wife, fixed it, and even cleaned up the leaking water from the floor. Needless to say we were very thankful and impressed. A very satisfied customer, Steve Aronson

2
★★★★★

Just a quick comment. We had an employee, Mike Benson I believe, out to check on our cooling system leak. Not only did he fix the problem but he couldn't have been any more professional and classy. He explained the problem to my wife, fixed it, and even cleaned up the leaking water from the floor. Needless to say we were very thankful and impressed. A very satisfied customer, Steve Aronson

.

My floor drain was clogged and Brian M came to the rescue. Not only is the water flowing, but he checked all potential contributors to the problem, repaired those and then consulted with me on how to prevent the problem from happening again. I saved $442 as a gold plan member and couldn't be happier!

2
★★★★★

My floor drain was clogged and Brian M came to the rescue. Not only is the water flowing, but he checked all potential contributors to the problem, repaired those and then consulted with me on how to prevent the problem from happening again. I saved $442 as a gold plan member and couldn't be happier!

.

Aaron proposed the perfect solution and the Bonfe team did an excellent job implementing his proposal. Retrofitting a 1953 rambler via the attic on a hot, August day has got to be a miserable job. But the Bonfe team was very professional, working two long days to ensure the system was properly installed. They installed a smaller return, offset from center.

2
★★★★★

Aaron proposed the perfect solution and the Bonfe team did an excellent job implementing his proposal. Retrofitting a 1953 rambler via the attic on a hot, August day has got to be a miserable job. But the Bonfe team was very professional, working two long days to ensure the system was properly installed. They installed a smaller return, offset from center.

.

Just want to state that Tom Miller is excellent, I enjoyed working with him

2
★★★★★

Just want to state that Tom Miller is excellent, I enjoyed working with him

.

Mike Benson was very nice to answer my questions about how to best operate the AC and furnace fan

2
★★★★★

Mike Benson was very nice to answer my questions about how to best operate the AC and furnace fan

.

While needing a plumber is not a very pleasant experience I am happy to say the work done by Brian was excellent. I would most certainly use Bonfe's again. Thanks for a great job!

2
★★★★★

While needing a plumber is not a very pleasant experience I am happy to say the work done by Brian was excellent. I would most certainly use Bonfe's again. Thanks for a great job!

.

Thank you! Bonfe's work on our house was exceptional

2
★★★★★

Thank you! Bonfe's work on our house was exceptional

.

Bonfe's has been extremely professional and reliable. After I recommended you, my next door neighbor used your services and can't stop talking about how wonderful you are--on time, courteous, and with reasonable rates. I'm happy to recommend you again and again.

2
★★★★★

Bonfe's has been extremely professional and reliable. After I recommended you, my next door neighbor used your services and can't stop talking about how wonderful you are--on time, courteous, and with reasonable rates. I'm happy to recommend you again and again.

.

We want to thank Bonfe again for standing behind your work! We were surprised that without any prompting on our part you offered us a new toilet (with installation) free to correct the cracking of our old one done back in August when it was re-seated. You have renewed our faith in company pride in its work and service to its customers. Also, kudos to Roy who did a great job and was very courteous!

2
★★★★★

We want to thank Bonfe again for standing behind your work! We were surprised that without any prompting on our part you offered us a new toilet (with installation) free to correct the cracking of our old one done back in August when it was re-seated. You have renewed our faith in company pride in its work and service to its customers. Also, kudos to Roy who did a great job and was very courteous!

.

Roy did a great job, was through and explained everything very clearly. He was polite and also patient while I called my husband to expain the cost breakdown. I will recommend Bonfe to my friends and neighbors.

2
★★★★★

Roy did a great job, was through and explained everything very clearly. He was polite and also patient while I called my husband to expain the cost breakdown. I will recommend Bonfe to my friends and neighbors.

.

I am extremely pleased with the wonderful service I received from Trevor the service master from Bonfe's on. as a home owner of three properties, I really don't have time or patience for breakdowns..and from start to finish Trevor was very professional, honest and very helpful. Unfortunatly for me, I will probably have to buy a new A/C unit, I will be SO calling Bonfe to perform that work. I'm also excited for the service plan I purchased...great to know I have someone to come to my townhouse and check things over for me!!! GREAT JOB! KUDOS to your team!! KATIE S

2
★★★★★

I am extremely pleased with the wonderful service I received from Trevor the service master from Bonfe's on. as a home owner of three properties, I really don't have time or patience for breakdowns..and from start to finish Trevor was very professional, honest and very helpful. Unfortunatly for me, I will probably have to buy a new A/C unit, I will be SO calling Bonfe to perform that work. I'm also excited for the service plan I purchased...great to know I have someone to come to my townhouse and check things over for me!!! GREAT JOB! KUDOS to your team!! KATIE S

.

I can't say enough about how well everything went. From Aaron's initial proposal to final installation, everything went better than expected. I now have the best HVAC system in our neighborhood.
Someday, the old furnace is our addition will need to be replace. You can count on me calling Bonfe when that day comes.

2
★★★★★

I can't say enough about how well everything went. From Aaron's initial proposal to final installation, everything went better than expected. I now have the best HVAC system in our neighborhood.
Someday, the old furnace is our addition will need to be replace. You can count on me calling Bonfe when that day comes.

.

I feel that I was treated exceptionally well. The work was first class, done in a timely manner, with very little inconvenience to me at a price that I was very happy with.

2
★★★★★

I feel that I was treated exceptionally well. The work was first class, done in a timely manner, with very little inconvenience to me at a price that I was very happy with.

.

i just wanted to comment on the great service that i recieved from bonfe\'s. i am in the process of finnishing an attic. i have delt with plumbers, drywallers, electricians, and have found it not to be the most pleasant experience. aaron was timely, friendly and very helpful. jake and jon worked on the actual instulation. they were always on time, friendly, amusing at times, and even cleaned up, after i told them i would. i will recommend bonfes not only for the resonable priceing, but for the excellent service. thanks so much jill h.

2
★★★★★

i just wanted to comment on the great service that i recieved from bonfe\'s. i am in the process of finnishing an attic. i have delt with plumbers, drywallers, electricians, and have found it not to be the most pleasant experience. aaron was timely, friendly and very helpful. jake and jon worked on the actual instulation. they were always on time, friendly, amusing at times, and even cleaned up, after i told them i would. i will recommend bonfes not only for the resonable priceing, but for the excellent service. thanks so much jill h.

.

Don't trust a site that doesn't make people tell you who they are. I sent a nice letter to Bonfe's last week about how great their service was and they asked me to share my thoughts here. Across the board, this site seems to be a dumping ground for people do trash anyone with no consequence. Anyway, I just moved here from out East and I asked my previous service provider if they could help me with a company in Minneapolis. They recommended Bonfe's and I'm happy they did. Apparently both companies are members of the same national trade association and knew of each other. My former service company was great and they told me I wouldn't go wrong with Bonfe's. He was right. I am a proactive homeowner who wants my home kept in nice shape. I don't want handymen working on my plumbing and heating. If cost is your problem, that's fine, but don't complain about a good company with a good reputation because you're cheap. I have Bonfe's Gold Service plan. I pay $55 month and my repairs are covered for my trip fee. It also includes annual cleanings for my furnace, water heater, and air conditioner. The furnace guy replaced two parts on my furnace that were close to failing when he was out for my furnace cleaning and was very thorough in showing and explaining to me why they needed replacing. He put a camera in the furnace to show me it was safe and explained what he was looking for. He also did one other test to check efficiency and said it was good too. I've had a couple of other repairs and they went just fine. They also recommended replacing my water piping in my old victorian style home to improve the water pressure which I'll do in the future. All in all, things have been great with them. They're always polite and make things reasonably convenient for me and my wife. Working with Bonfe's and their service plan is real simple and effective.

Joe Hippo

2
★★★★★

Don't trust a site that doesn't make people tell you who they are. I sent a nice letter to Bonfe's last week about how great their service was and they asked me to share my thoughts here. Across the board, this site seems to be a dumping ground for people do trash anyone with no consequence. Anyway, I just moved here from out East and I asked my previous service provider if they could help me with a company in Minneapolis. They recommended Bonfe's and I'm happy they did. Apparently both companies are members of the same national trade association and knew of each other. My former service company was great and they told me I wouldn't go wrong with Bonfe's. He was right. I am a proactive homeowner who wants my home kept in nice shape. I don't want handymen working on my plumbing and heating. If cost is your problem, that's fine, but don't complain about a good company with a good reputation because you're cheap. I have Bonfe's Gold Service plan. I pay $55 month and my repairs are covered for my trip fee. It also includes annual cleanings for my furnace, water heater, and air conditioner. The furnace guy replaced two parts on my furnace that were close to failing when he was out for my furnace cleaning and was very thorough in showing and explaining to me why they needed replacing. He put a camera in the furnace to show me it was safe and explained what he was looking for. He also did one other test to check efficiency and said it was good too. I've had a couple of other repairs and they went just fine. They also recommended replacing my water piping in my old victorian style home to improve the water pressure which I'll do in the future. All in all, things have been great with them. They're always polite and make things reasonably convenient for me and my wife. Working with Bonfe's and their service plan is real simple and effective.

Joe Hippo

Pros: Service made simple from trustworthy people

Cons: None

.

I'm so disgusted with Bonfe that I signed up for CitySearch just so I could warn other people about this business. We needed a 10' gas line installed for our new gas range. The job is so easy that I was sorely tempted to do it myself (I even priced out all the parts I'd need at Home Depot: less than $50). But I called Bonfe because I thought, what the hay, it's gas so I may as well go the conservative route and use a professional.

My mistake. After taking a very quick look around, complaining about how difficult the job would be (????), the Bonfe plumber wrote us a "quote" for $750 (I put "quote" in quotes because it contained zero information about what he was actually going to do). To add insult to injury, he then spent most of his time trying to sell us an expensive service contract for our furnace! Then, he collected his $55 fee (for what?) and left.

I see from the other comments that this is all SOP for Bonfe. It's my impression that he had no intention of doing the job for us, but just wanted to collect his fee and go home. Another plumber is going to do the job for $120 an hour, and will take about two hours. Even if it comes to double that, I'll come out way ahead.

Bottom line: avoid Bonfe like the plague. If I could give Bonfe a zero stars rating, I certainly would.

0
★☆☆☆☆

I'm so disgusted with Bonfe that I signed up for CitySearch just so I could warn other people about this business. We needed a 10' gas line installed for our new gas range. The job is so easy that I was sorely tempted to do it myself (I even priced out all the parts I'd need at Home Depot: less than $50). But I called Bonfe because I thought, what the hay, it's gas so I may as well go the conservative route and use a professional.

My mistake. After taking a very quick look around, complaining about how difficult the job would be (????), the Bonfe plumber wrote us a "quote" for $750 (I put "quote" in quotes because it contained zero information about what he was actually going to do). To add insult to injury, he then spent most of his time trying to sell us an expensive service contract for our furnace! Then, he collected his $55 fee (for what?) and left.

I see from the other comments that this is all SOP for Bonfe. It's my impression that he had no intention of doing the job for us, but just wanted to collect his fee and go home. Another plumber is going to do the job for $120 an hour, and will take about two hours. Even if it comes to double that, I'll come out way ahead.

Bottom line: avoid Bonfe like the plague. If I could give Bonfe a zero stars rating, I certainly would.

Pros: none

Cons: price, attitude, everything else

.

A seviceman of Bonfe's Plumbing, Heating and Air Services, Inc. replaced a flapper in the toilet tank , charging $103, replaced a filler valve in the same toilet tank for $196 and a shutoff valve for the toilet tank , charging $275. The invoice did not show what the parts cost were, but I estimate them to be less than $20 all combined. The man spent less than two hours there, and some of that time he spent trying to sell a service contract for $1296. These charges are far too high, I will never deal with the company again.

0
★☆☆☆☆

A seviceman of Bonfe's Plumbing, Heating and Air Services, Inc. replaced a flapper in the toilet tank , charging $103, replaced a filler valve in the same toilet tank for $196 and a shutoff valve for the toilet tank , charging $275. The invoice did not show what the parts cost were, but I estimate them to be less than $20 all combined. The man spent less than two hours there, and some of that time he spent trying to sell a service contract for $1296. These charges are far too high, I will never deal with the company again.

Pros: Performed service

Cons: Very expensive

.

We needed help with a small project, called Bonfe's. They said they could get out today (great) with a service fee of $52 (okay). They wouldn't give us even a ballpark estimate over the phone (not liking this), but mentioned the $25 off coupon. So we booked an appointment.

Plumber arrives and begins to look the job up in a book to find the price!! It was 200% of the estimate we had gotten from another plumber (and the other plumber was doing more work for the price).

The plumber proceeded to tell us all about how they are a "service" business that has higher prices for quicker service (that was never mentioned on the phone). And then implied that we couldn't afford the service! It's not about being unable to pay, it's about being unwilling to pay that amount for that job.

This left us about as angry at a business approach as we have ever been. We will NEVER call this company again and would advise others to go elsewhere.

The cost is too high, the attitude is offensive.

0
★☆☆☆☆

We needed help with a small project, called Bonfe's. They said they could get out today (great) with a service fee of $52 (okay). They wouldn't give us even a ballpark estimate over the phone (not liking this), but mentioned the $25 off coupon. So we booked an appointment.

Plumber arrives and begins to look the job up in a book to find the price!! It was 200% of the estimate we had gotten from another plumber (and the other plumber was doing more work for the price).

The plumber proceeded to tell us all about how they are a "service" business that has higher prices for quicker service (that was never mentioned on the phone). And then implied that we couldn't afford the service! It's not about being unable to pay, it's about being unwilling to pay that amount for that job.

This left us about as angry at a business approach as we have ever been. We will NEVER call this company again and would advise others to go elsewhere.

The cost is too high, the attitude is offensive.

Pros: Quick response

Cons: Exhoribant cost, dishonest approach

.

I had a plumbing problem so I called Bonfes because I had used them before. I was tied up at work til late but thought I would try to schedule for late afternoon. When I talked to their office, they informed me that they now have regular service calls until 10 PM every day of the week. The service has always been good with Bonfes but now with their new hours, there is no reason to go anywhere else.

2
★★★★★

I had a plumbing problem so I called Bonfes because I had used them before. I was tied up at work til late but thought I would try to schedule for late afternoon. When I talked to their office, they informed me that they now have regular service calls until 10 PM every day of the week. The service has always been good with Bonfes but now with their new hours, there is no reason to go anywhere else.

Pros: Incredible Service - every time

Cons: none

.

I've had a problem with my main sewer backing up at least once a year. I always call someone, they come out and they're gone in an hour. I gave Bonfe's a try and they did great. They spend over 5 hours removing roots from my sewer. They showed me what it looked like before and they then showed me after. No other drain cleaners cared enough to spend that kind of time in my house. They even gave me a proposal to cure the problem permanently.

5
★★★★★

I've had a problem with my main sewer backing up at least once a year. I always call someone, they come out and they're gone in an hour. I gave Bonfe's a try and they did great. They spend over 5 hours removing roots from my sewer. They showed me what it looked like before and they then showed me after. No other drain cleaners cared enough to spend that kind of time in my house. They even gave me a proposal to cure the problem permanently.

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.

My wife and I came home late New Year's Eve to find our house was freezing. My told me to call someone for help and went to bed. Meanwhile, I called four places that were of no help until the fifth one answered the phone and told me a manager would call back shortly. I figured they wouldn't call back being it was 2:00am so I kept on looking. As I started to dial the next number, a guy named Charlie calls me back and says he's with Bonfe's. Charlie went through a few small steps with me over the phone and in minutes, my furnace was running. The next thing out of his mouth was that if I had a service/maintenance plan with him we could have averted the problem. I really didn't want anything, but felt obligated to do something since he helped me out for free so I asked him to call me Friday to set something up. I never thought he'd call back, but he did. The next day (Saturday) Bonfe's sent Tom over to clean my furnace and set me up on their plan. About an hour before he got here, the furnace went out again doing the same thing. Tom explained to me that my flame sensor needed to be replaced and said it would be $225 to replace it. He also said that if i signed up for their full service plan, he'd cover it under the plan, charge me a $29 trip fee for the work and set me up on a monthly billing for $79/month. The onlt catch was that I would be obligated to at least a year on the plan. It sounded good enough to give a try so I went for it. Since then, I have had them over three more times. They fixed a toilet and my oven under the plan and replaced my water heater for me. Considering I've only made two payments on the plan and three trip fees of $29, I can only assume I'm miles ahead so far. But the best thing has been how responsive they've been. Thanks to Charlie for the free help on the phone, they've got a great customer for life. I'll be getting a new furnace and air conditioner this spring and I'll be sure to call them for that.

2
★★★★★

My wife and I came home late New Year's Eve to find our house was freezing. My told me to call someone for help and went to bed. Meanwhile, I called four places that were of no help until the fifth one answered the phone and told me a manager would call back shortly. I figured they wouldn't call back being it was 2:00am so I kept on looking. As I started to dial the next number, a guy named Charlie calls me back and says he's with Bonfe's. Charlie went through a few small steps with me over the phone and in minutes, my furnace was running. The next thing out of his mouth was that if I had a service/maintenance plan with him we could have averted the problem. I really didn't want anything, but felt obligated to do something since he helped me out for free so I asked him to call me Friday to set something up. I never thought he'd call back, but he did. The next day (Saturday) Bonfe's sent Tom over to clean my furnace and set me up on their plan. About an hour before he got here, the furnace went out again doing the same thing. Tom explained to me that my flame sensor needed to be replaced and said it would be $225 to replace it. He also said that if i signed up for their full service plan, he'd cover it under the plan, charge me a $29 trip fee for the work and set me up on a monthly billing for $79/month. The onlt catch was that I would be obligated to at least a year on the plan. It sounded good enough to give a try so I went for it. Since then, I have had them over three more times. They fixed a toilet and my oven under the plan and replaced my water heater for me. Considering I've only made two payments on the plan and three trip fees of $29, I can only assume I'm miles ahead so far. But the best thing has been how responsive they've been. Thanks to Charlie for the free help on the phone, they've got a great customer for life. I'll be getting a new furnace and air conditioner this spring and I'll be sure to call them for that.

Pros: They really care about their customers.

Cons: Haven't found one yet.

.

My wife and I came home late New Year's Eve to find our house was freezing. My wife told me to call someone for help and went to bed. Meanwhile, I called four places that were of no help until the fifth one answered the phone and told me a manager would call back shortly. I figured they wouldn't call back being it was 2:00am so I kept on looking. As I started to dial the next number, a guy named Charlie calls me back and says he's with Bonfe's. Charlie went through a few small steps with me over the phone and in minutes, my furnace was running. The next thing out of his mouth was that if I had a service/maintenance plan with him we could have averted the problem. I really didn't want anything, but felt obligated to do something since he helped me out for free so I asked him to call me Friday to set something up. I never thought he'd call back, but he did. The next day (Saturday) Bonfe's sent Tom over to clean my furnace and set me up on their plan. About an hour before he got here, the furnace went out again doing the same thing. Tom explained to me that my flame sensor needed to be replaced and said it would be $225 to replace it. He also said that if i signed up for their full service plan, he'd cover it under the plan, charge me a $29 trip fee for the work and set me up on a monthly billing for $79/month. The only catch was that I would be obligated to at least a year on the plan. It sounded good enough to give a try so I went for it. Since then, I have had them over three more times. They fixed a toilet and my oven under the plan and replaced my water heater for me. Considering I've only made two payments on the plan and three trip fees of $29, I can only assume I'm miles ahead so far. But the best thing has been how responsive they've been. Thanks to Charlie for the free help on the phone, they've got a great customer for life. I'll be getting a new furnace and air conditioner this spring and I'll be sure to call them for that.

5
★★★★★

My wife and I came home late New Year's Eve to find our house was freezing. My wife told me to call someone for help and went to bed. Meanwhile, I called four places that were of no help until the fifth one answered the phone and told me a manager would call back shortly. I figured they wouldn't call back being it was 2:00am so I kept on looking. As I started to dial the next number, a guy named Charlie calls me back and says he's with Bonfe's. Charlie went through a few small steps with me over the phone and in minutes, my furnace was running. The next thing out of his mouth was that if I had a service/maintenance plan with him we could have averted the problem. I really didn't want anything, but felt obligated to do something since he helped me out for free so I asked him to call me Friday to set something up. I never thought he'd call back, but he did. The next day (Saturday) Bonfe's sent Tom over to clean my furnace and set me up on their plan. About an hour before he got here, the furnace went out again doing the same thing. Tom explained to me that my flame sensor needed to be replaced and said it would be $225 to replace it. He also said that if i signed up for their full service plan, he'd cover it under the plan, charge me a $29 trip fee for the work and set me up on a monthly billing for $79/month. The only catch was that I would be obligated to at least a year on the plan. It sounded good enough to give a try so I went for it. Since then, I have had them over three more times. They fixed a toilet and my oven under the plan and replaced my water heater for me. Considering I've only made two payments on the plan and three trip fees of $29, I can only assume I'm miles ahead so far. But the best thing has been how responsive they've been. Thanks to Charlie for the free help on the phone, they've got a great customer for life. I'll be getting a new furnace and air conditioner this spring and I'll be sure to call them for that.

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.

We installed a new water heater but wanted someone certified to install the gas line. Since we used Bonfe in the past we called them and had them come out. Since they won't quote you a price over the phone they came and we were stuck either paying a 50 dollar trip fee our 279.00 dollars to have them hook-up the gas line to the water heater 15 minutes of work..

Never use them again.

0
★☆☆☆☆

We installed a new water heater but wanted someone certified to install the gas line. Since we used Bonfe in the past we called them and had them come out. Since they won't quote you a price over the phone they came and we were stuck either paying a 50 dollar trip fee our 279.00 dollars to have them hook-up the gas line to the water heater 15 minutes of work..

Never use them again.

Pros: Good Work

Cons: Prices, Prices, Prices / Won't quote price over phone so they can collect trip fee or stick you with their very high prices.

.

They offer plumbing, heating, and electrical services. They have same day to next day service and they are very responsive. They also have reasonable prices.

5
★★★★★

They offer plumbing, heating, and electrical services. They have same day to next day service and they are very responsive. They also have reasonable prices.

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.

I have been using Bonfe's for over ten years now. They are taking care of my plumbing, heating, electrical and appliance repairs. When I first used them, I thought they were too expensive and went elsewhere for help. After countless issues with quality at other places, I went back to where I started. I just had them out for a toilet repair and they sold me a toilet. I absolutely love it. I've been tinkering with my last one for five years now and Roy convinced me I'd be better off replacing the original 20+ year old product. It flushes better and it uses less water. If you want cheap and inconvenient, go elsewhere. If you don't want to mess around and your time is worth as much to you as it is to me, then by all means, this is the company for you. Also, my past experience has shown me that other companies won't take the blame and make you pay for trips out that might be their fault. Bonfe's always gives me the benefit of the doubt when there's an issue and takes care of me. The others have been complete slobs. These guys are clean neat and proffessional. Thanks Bonfe's

2
★★★★★

I have been using Bonfe's for over ten years now. They are taking care of my plumbing, heating, electrical and appliance repairs. When I first used them, I thought they were too expensive and went elsewhere for help. After countless issues with quality at other places, I went back to where I started. I just had them out for a toilet repair and they sold me a toilet. I absolutely love it. I've been tinkering with my last one for five years now and Roy convinced me I'd be better off replacing the original 20+ year old product. It flushes better and it uses less water. If you want cheap and inconvenient, go elsewhere. If you don't want to mess around and your time is worth as much to you as it is to me, then by all means, this is the company for you. Also, my past experience has shown me that other companies won't take the blame and make you pay for trips out that might be their fault. Bonfe's always gives me the benefit of the doubt when there's an issue and takes care of me. The others have been complete slobs. These guys are clean neat and proffessional. Thanks Bonfe's

Pros: Proffessional, caring, clean, prompt, efficeint

Cons: Not cheap

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Bonfe plumbing is the plumber for you if you have a bottomless wallet and no concern over what you pay for services. In all fairness, let me say first that the work was done exceptionally well and with no mess. Unfortunately, we made the mistake of not obtaining quotes for some pre-planned service. What could disconnecting a toilet and sink and reconnecting them two weeks later with the same toilet and sink cost? Besides, with the $25 dollar off coupon that Bonfe offers. we figured it was a great deal. Well, the cost is more than you might think! We ended up paying about $850.00 for the work, which took no more than a total of one hour and in general, no parts needed to add to the overall cost. Talk about sticker shock! The return job to hook the toilet and sink back up cost double what the initial work cost. We were also presented at the time of the work with the opportunity to sign up for an expensive service plan. We contacted the company after the service only to be told by the individual who answered the phone that she "didn't have the paperwork to look at." In the end, all I can do is caution, buyer beware! Avoid the mistake we made. Get estimates and research your service provider!

0
★☆☆☆☆

Bonfe plumbing is the plumber for you if you have a bottomless wallet and no concern over what you pay for services. In all fairness, let me say first that the work was done exceptionally well and with no mess. Unfortunately, we made the mistake of not obtaining quotes for some pre-planned service. What could disconnecting a toilet and sink and reconnecting them two weeks later with the same toilet and sink cost? Besides, with the $25 dollar off coupon that Bonfe offers. we figured it was a great deal. Well, the cost is more than you might think! We ended up paying about $850.00 for the work, which took no more than a total of one hour and in general, no parts needed to add to the overall cost. Talk about sticker shock! The return job to hook the toilet and sink back up cost double what the initial work cost. We were also presented at the time of the work with the opportunity to sign up for an expensive service plan. We contacted the company after the service only to be told by the individual who answered the phone that she "didn't have the paperwork to look at." In the end, all I can do is caution, buyer beware! Avoid the mistake we made. Get estimates and research your service provider!

Pros: Good work

Cons: Cost

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EDIT: 8/28/2008 I want to relate that after Pete Bonfe became aware of a complaint I had (with the price of the service and the faucet that was installed) he did all that he could to make things right (partial refund, put in a different faucet and gave me 1 year of their Bronze Plan for free. He was very gracious and helpful and concerned that I be totally satisfied with the resolution. I was satisfied with the outcome and thought Mr. Bonfe was terrific! linkath

2
★★★★☆

EDIT: 8/28/2008 I want to relate that after Pete Bonfe became aware of a complaint I had (with the price of the service and the faucet that was installed) he did all that he could to make things right (partial refund, put in a different faucet and gave me 1 year of their Bronze Plan for free. He was very gracious and helpful and concerned that I be totally satisfied with the resolution. I was satisfied with the outcome and thought Mr. Bonfe was terrific! linkath

Pros: The plumber arrived sober and he was cute.

Cons: Everything else. Especially the exhorbitant price. Another plumber said he would charge $129 (vs $1228).

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I called for some fairly basic plumbing repairs and was blown away by the obscenely expensive quote. While the technician was there for the quote, he tried several times to sell me an expensive service plan and also tried to talk me into other 'upgrades' that were clearly unneccessary. Estimates from two other plumbers came in at 1/4 the price that Bonfe's had quoted.

0
★☆☆☆☆

I called for some fairly basic plumbing repairs and was blown away by the obscenely expensive quote. While the technician was there for the quote, he tried several times to sell me an expensive service plan and also tried to talk me into other 'upgrades' that were clearly unneccessary. Estimates from two other plumbers came in at 1/4 the price that Bonfe's had quoted.

Pros: None

Cons: High Cost - High Pressure Sales Tactics

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Jeremy(your plumber) put in a new water heater and fixed my toilet. He explained the work, was VERY courteous and did a great job! This is the second time he has done work in my home-the first was in January when he came out with Tom and they replaces the water waste line. I have also scheduled work to replace OLD galvanized water pipes in my home with copper, and will have a new laundry tub put in at the same time. Jeremy is an excellent plumber, and a great representative of your company. It has been a pleasure working with everyone at Bonfe's, from your person answering the phone to the plumber pulling up to my door, I have been thoroughly impressed.

5
★★★★★

Jeremy(your plumber) put in a new water heater and fixed my toilet. He explained the work, was VERY courteous and did a great job! This is the second time he has done work in my home-the first was in January when he came out with Tom and they replaces the water waste line. I have also scheduled work to replace OLD galvanized water pipes in my home with copper, and will have a new laundry tub put in at the same time. Jeremy is an excellent plumber, and a great representative of your company. It has been a pleasure working with everyone at Bonfe's, from your person answering the phone to the plumber pulling up to my door, I have been thoroughly impressed.

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My usual plumbing company was not able to respond to my call because they were so busy so I decided to call Bonfe. They were available to come out that morning and the person that answered the phone was very pleasant. I found out why they were available. Who wants to pay their rates??? I had a simple leaky tub faucet and the person that came over told me I should replace it even though I figured out that he hadn't even looked at the problem. The replacement cost for parts and labor???? $973. I then asked them just to fix it and they charged me $312 for about 30 minutes worth of labor and $30 worth of parts. Then they told me I needed a Thermocouple on my water heater which is a $12 part online. Their cost for about 10 minutes worth of work and parts? $200! Since I wasn't home I had given them a credit card before they came out so the card was charged for the service. I followed up with several calls to discuss it with them and the receptionist told me they would call me back. I am still waiting!!!

Also, the work was not good. The tub still has a slight leak, the handle was on upside down, and he left without making sure the pressure relief valve on the water heater was off so I had a flood in my basement.

By the way. The same repairs by my usual plumber for the same faucet in my other bathroom was $115 which was about 1.5 years ago.

BUYER BEWARE! Go somewhere else!!!

0
★☆☆☆☆

My usual plumbing company was not able to respond to my call because they were so busy so I decided to call Bonfe. They were available to come out that morning and the person that answered the phone was very pleasant. I found out why they were available. Who wants to pay their rates??? I had a simple leaky tub faucet and the person that came over told me I should replace it even though I figured out that he hadn't even looked at the problem. The replacement cost for parts and labor???? $973. I then asked them just to fix it and they charged me $312 for about 30 minutes worth of labor and $30 worth of parts. Then they told me I needed a Thermocouple on my water heater which is a $12 part online. Their cost for about 10 minutes worth of work and parts? $200! Since I wasn't home I had given them a credit card before they came out so the card was charged for the service. I followed up with several calls to discuss it with them and the receptionist told me they would call me back. I am still waiting!!!

Also, the work was not good. The tub still has a slight leak, the handle was on upside down, and he left without making sure the pressure relief valve on the water heater was off so I had a flood in my basement.

By the way. The same repairs by my usual plumber for the same faucet in my other bathroom was $115 which was about 1.5 years ago.

BUYER BEWARE! Go somewhere else!!!

Pros: None

Cons: Price, value, follow-up, honesty

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I suggested this company to my own Mother, my reason was the great experience I had with Bonfe's Auto Repair. It wasn't until a few months after this mistake had I found these companies were run by different siblings. The "Tech" sent out first talked my mother into buying a completely rediculous "savings plan"
that would "save her money with the work needed on her plumbing system. Because of the Terms & Conditions of this review with Citysearch I can't go into detail about the damages or liable behavior, I really want to though!!! This repair cost over $1400 dollars when said and done. $1400 dollars for a sloppy and neglectful job. My Mother has a "repair plan" she would never use if all the other plumbing companies closed up in town. All I can say in addition is I still feel badly that I put my Mother through this experience and I hope this prevents someone else from having to deal with this feeling. The auto garage by the same name is great though! Oh! And, My Mother had to clean up thier mess!

0
★☆☆☆☆

I suggested this company to my own Mother, my reason was the great experience I had with Bonfe's Auto Repair. It wasn't until a few months after this mistake had I found these companies were run by different siblings. The "Tech" sent out first talked my mother into buying a completely rediculous "savings plan"
that would "save her money with the work needed on her plumbing system. Because of the Terms & Conditions of this review with Citysearch I can't go into detail about the damages or liable behavior, I really want to though!!! This repair cost over $1400 dollars when said and done. $1400 dollars for a sloppy and neglectful job. My Mother has a "repair plan" she would never use if all the other plumbing companies closed up in town. All I can say in addition is I still feel badly that I put my Mother through this experience and I hope this prevents someone else from having to deal with this feeling. The auto garage by the same name is great though! Oh! And, My Mother had to clean up thier mess!

Pros: I have nothing good to say.

Cons: All around bad expeirience!

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Thank you! We were very pleased with the service you and our crew provided us. You were here when you said you would be, you were very professional, and you cleaned up fabulously!

2
★★★★★

Thank you! We were very pleased with the service you and our crew provided us. You were here when you said you would be, you were very professional, and you cleaned up fabulously!

Pros: Service, Technicians, Skills

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Plumber

1. I first witnessed their wonderful service at my friends house. When i visited my friend to see her newborn girl her house tolet suddeny went out of control. The water started to overflow even after switching off the valve. I was startled but my friend immediately called them and they arrived in just 5 minutes and fixed it in just 10 minutes. They even cleaned up all the mess. I was really amazed . Eventhough they are located away from my house and i wouldnt be able to use their service for my house they are really doing a wonderful job and its worth mentioning about them.

PROS: Fast service
CONS: none

4
★★★★☆

Plumber

1. I first witnessed their wonderful service at my friends house. When i visited my friend to see her newborn girl her house tolet suddeny went out of control. The water started to overflow even after switching off the valve. I was startled but my friend immediately called them and they arrived in just 5 minutes and fixed it in just 10 minutes. They even cleaned up all the mess. I was really amazed . Eventhough they are located away from my house and i wouldnt be able to use their service for my house they are really doing a wonderful job and its worth mentioning about them.

PROS: Fast service
CONS: none

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Bonfe's plumbling seems like a very well-organized company with great staff. I had a problem with my kitchen plumbing the other day and I opened the phone book and decided to give them a try. They came really quick and did a quick analysis on it and gave me some feedbacks and began working on it. service was really nice, the guy was friendly and easy to talk to. not the typical grumpy dirty-looking plumbers stereotypical guys. they got my kitchen done in a couple of hours and they didn't leave a mess or anything in the kitchen, it was really great. I would certainly call them again if I have any other problems with my kitchen sink.

4
★★★★☆

Bonfe's plumbling seems like a very well-organized company with great staff. I had a problem with my kitchen plumbing the other day and I opened the phone book and decided to give them a try. They came really quick and did a quick analysis on it and gave me some feedbacks and began working on it. service was really nice, the guy was friendly and easy to talk to. not the typical grumpy dirty-looking plumbers stereotypical guys. they got my kitchen done in a couple of hours and they didn't leave a mess or anything in the kitchen, it was really great. I would certainly call them again if I have any other problems with my kitchen sink.

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I have had Bonfe's Plumbing out a couple of times for emergency repairs. They are very expensive though so be aware of that if it is not an emergency of which I have done, but I must say they do an excellent job when they are out repairing my problem and will recommend more repairs.... which unfortunately adds up to more money.

4
★★★★☆

I have had Bonfe's Plumbing out a couple of times for emergency repairs. They are very expensive though so be aware of that if it is not an emergency of which I have done, but I must say they do an excellent job when they are out repairing my problem and will recommend more repairs.... which unfortunately adds up to more money.

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