Jackson Hewitt Tax Service

★★☆☆☆

About Jackson Hewitt Tax Service

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We've used Jackson Hewitt for our taxes for many years, but this location's service caused us to seek new providers. While the preparers were very thorough, the computer system was not set up to honor one of their advertised payment methods. We had gone through the frustration of completing the long form, and got to the end when we encountered this problem. The accountant helping us became angry when we insisted that they honor the price (which was written in advertisements located on the accountant's desk). He began shouting at us, which ended the transaction, and led us to seek a new tax service.

PROS: reliable tax accounting
CONS: intolerable misbehavior

2
★★☆☆☆

We've used Jackson Hewitt for our taxes for many years, but this location's service caused us to seek new providers. While the preparers were very thorough, the computer system was not set up to honor one of their advertised payment methods. We had gone through the frustration of completing the long form, and got to the end when we encountered this problem. The accountant helping us became angry when we insisted that they honor the price (which was written in advertisements located on the accountant's desk). He began shouting at us, which ended the transaction, and led us to seek a new tax service.

PROS: reliable tax accounting
CONS: intolerable misbehavior

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