NewPort News

★★☆☆☆
  • 5100 City Line Road

    Hampton, VA 23630

    Map & Directions
  • 573-778-3513

About NewPort News

Categories
  • Women's Clothing Stores
  • Jewelry & Watch Stores
  • Jewelry

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1.875 8
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NEVER BUY ANYTHING FROM NEWPORT NEWS! THEY ARE CROOKS!! They don't deserve even one star!THE SHIPPING COSTS ARE OUTRAGEOUS! I spent almost $20 on "shipping" alone PLUS THEY ADD A "HANDLING" COST!! They make you spend another 2 bucks for so-called "handling" when they are really trying to pocket extra cash for themselves!! Their clothing are VERY CHEAPLY made. I ordered some skirts and they hardly looked anything like the ones in the photos (the color was completely off) and the quality of fabric was beyond cheap. Even worse, all their clothing comes to you VERY BADLY WRINKLED!!! So you have to spend hours ironing them, but because of the cheapness of the fabrics used it doesn't iron out completely. They get everything from China for cheap so what you expect, right? And their shoe sizes are off too. I order two different pairs of shoes both size 8; one of them fit ok and the other was too tight despite being the same exact size. I returned the latter shoes along with the poorly made and badly wrinkled skirts immediately. UPS tracking confirmed that they received the items but they NEVER SENT AN EMAIL CONFIRMING THEY RECEIVED THEM! I emailed them asking if they received it and are processing it and I get a rather vague email saying they received it and to allow 30 days and 2 billing cycles to receive a refund. Well over a month has past and still no refund credit so I emailed them again telling them that the 30 days are up but then they tell me that 2 billing cycles have not past (NOT TRUE) and say that each billing cycle is 30 days. So now they are telling me I have to wait exactly 2 WHOLE MONTHS to receive a credit???! This is beyond ridiculous!!! Why does it have to take them so damn long just to credit a few items??? I've returned items I've ordered online many times before and NEVER DID I HAVE TO WAIT THIS LONG FOR A CREDIT! Usually reputable online retailers credit you the same billing cycle you placed the order! Newport news is just looking for excuses to keep your money as long as they can even though they have this "guarantee" on their site saying that returns are easy and simple to get your money back. THAT IS A COMPLETE LIE. Any one who tried to return anything back to newport news can tell you what a headache it is and you will have a very difficult time getting your money, if you ever do. They are cheating and scamming customers by gambling that many will not speak up and forget about the refund. My advise for those still waiting for their refunds is to be aggressive and keep calling them until they really start to actually process and credit your return. Tell them you will notify your card issuer of their deceptive and unethical business practice and file a claim against them. This will usually get their attention, but if they still don't do anything, threaten to take legal action against them. JUST DON'T GIVE UP!! I will NEVER EVER BUY ANYTHING AGAIN FROM THESE SCUM newport news! Most of the stuff they sell is crap anyway and they know it! Which probably explains their horrible and unbelievably slow return policy. Any by the way, once you order something THEY SELL YOUR PERSONAL INFORMATION TO OTHER MARKETING COMPANIES!! So not only will you keep getting unrequested newport news cataloges in the mail, but you will be FLOODED WITH JUNK MAIL CATALOGES FROM OTHER ONLINE RETAILERS YOU NEVER EVEN HEARD OFF. I have to write to get my name off their spam lists even though I never consented to this in the first place. I never written a review about a retailer online before but I am so extremely appalled by newport new's deceptive practices that I must warn everyone out there not to order anything from them. They've might seem to have stylish clothes from their pics but what you see is not always what you get. And you will have a heck of time trying to get your money back if you try to return them as they take forever to credit you, if they ever do. Don't risk your money on them. And if you already bought something, don't bother trying to return anything to them because you will not only lose money you spent on their OVER-INFLATED AND OVER-PRICED SHIPPING CHARGES PLUS HANDLING FEE BUT YOU ALSO LOSE OUT ON THE MONEY SPENT TO SHIP IT BACK TO THEM!!! ALSO YOU MIGHT NEVER GET YOUR MONEY BACK AS THEY KEEP GIVING YOU THE RUN-AROUND!! SO THEN THEY HAVE YOUR MONEY AND THE STUFF YOU RETURNED TO THEM!! You better off giving away the stuff you want to return to someone else or to charity, or try to sell it on ebay. Bottom line, DON'T EVER EVER ORDER FROM THESE CROOKS newport news. The chances are very high that you will be greatly dissatisfied with the items you ordered and you will waste so much money on their so-called ??shipping? charges. You'll wish you never ordered from them! Please heed this warning! Don't waste your money on newport news!

1
★☆☆☆☆

NEVER BUY ANYTHING FROM NEWPORT NEWS! THEY ARE CROOKS!! They don't deserve even one star!THE SHIPPING COSTS ARE OUTRAGEOUS! I spent almost $20 on "shipping" alone PLUS THEY ADD A "HANDLING" COST!! They make you spend another 2 bucks for so-called "handling" when they are really trying to pocket extra cash for themselves!! Their clothing are VERY CHEAPLY made. I ordered some skirts and they hardly looked anything like the ones in the photos (the color was completely off) and the quality of fabric was beyond cheap. Even worse, all their clothing comes to you VERY BADLY WRINKLED!!! So you have to spend hours ironing them, but because of the cheapness of the fabrics used it doesn't iron out completely. They get everything from China for cheap so what you expect, right? And their shoe sizes are off too. I order two different pairs of shoes both size 8; one of them fit ok and the other was too tight despite being the same exact size. I returned the latter shoes along with the poorly made and badly wrinkled skirts immediately. UPS tracking confirmed that they received the items but they NEVER SENT AN EMAIL CONFIRMING THEY RECEIVED THEM! I emailed them asking if they received it and are processing it and I get a rather vague email saying they received it and to allow 30 days and 2 billing cycles to receive a refund. Well over a month has past and still no refund credit so I emailed them again telling them that the 30 days are up but then they tell me that 2 billing cycles have not past (NOT TRUE) and say that each billing cycle is 30 days. So now they are telling me I have to wait exactly 2 WHOLE MONTHS to receive a credit???! This is beyond ridiculous!!! Why does it have to take them so damn long just to credit a few items??? I've returned items I've ordered online many times before and NEVER DID I HAVE TO WAIT THIS LONG FOR A CREDIT! Usually reputable online retailers credit you the same billing cycle you placed the order! Newport news is just looking for excuses to keep your money as long as they can even though they have this "guarantee" on their site saying that returns are easy and simple to get your money back. THAT IS A COMPLETE LIE. Any one who tried to return anything back to newport news can tell you what a headache it is and you will have a very difficult time getting your money, if you ever do. They are cheating and scamming customers by gambling that many will not speak up and forget about the refund. My advise for those still waiting for their refunds is to be aggressive and keep calling them until they really start to actually process and credit your return. Tell them you will notify your card issuer of their deceptive and unethical business practice and file a claim against them. This will usually get their attention, but if they still don't do anything, threaten to take legal action against them. JUST DON'T GIVE UP!! I will NEVER EVER BUY ANYTHING AGAIN FROM THESE SCUM newport news! Most of the stuff they sell is crap anyway and they know it! Which probably explains their horrible and unbelievably slow return policy. Any by the way, once you order something THEY SELL YOUR PERSONAL INFORMATION TO OTHER MARKETING COMPANIES!! So not only will you keep getting unrequested newport news cataloges in the mail, but you will be FLOODED WITH JUNK MAIL CATALOGES FROM OTHER ONLINE RETAILERS YOU NEVER EVEN HEARD OFF. I have to write to get my name off their spam lists even though I never consented to this in the first place. I never written a review about a retailer online before but I am so extremely appalled by newport new's deceptive practices that I must warn everyone out there not to order anything from them. They've might seem to have stylish clothes from their pics but what you see is not always what you get. And you will have a heck of time trying to get your money back if you try to return them as they take forever to credit you, if they ever do. Don't risk your money on them. And if you already bought something, don't bother trying to return anything to them because you will not only lose money you spent on their OVER-INFLATED AND OVER-PRICED SHIPPING CHARGES PLUS HANDLING FEE BUT YOU ALSO LOSE OUT ON THE MONEY SPENT TO SHIP IT BACK TO THEM!!! ALSO YOU MIGHT NEVER GET YOUR MONEY BACK AS THEY KEEP GIVING YOU THE RUN-AROUND!! SO THEN THEY HAVE YOUR MONEY AND THE STUFF YOU RETURNED TO THEM!! You better off giving away the stuff you want to return to someone else or to charity, or try to sell it on ebay. Bottom line, DON'T EVER EVER ORDER FROM THESE CROOKS newport news. The chances are very high that you will be greatly dissatisfied with the items you ordered and you will waste so much money on their so-called ??shipping? charges. You'll wish you never ordered from them! Please heed this warning! Don't waste your money on newport news!

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DO NOT order from Newport News!! I ordered a swimsuit from them in May of 2009. I found this company on the net. I saw a coupon for free shipping. I gave the code via phone to the rep. when ordering. Thus my headache began. The suit did not fit. I returned it. It took over 6 months to get my refund. What I did NOT know about was "data passing". In giving my email addy so they could email info and updates they signed me up for their "Insider Pass". @ $14.95 a month for 16 months. Ouch!!

My bank did next to nothing! So I contacted my states Attorney Grneral. ( had to be done via snail mail but they replied very quickly) Then I called the Federal Trade Commission. 1-877-FTC-HELP( via phone) once I was able to get a case number with the fTC, the fools @ Newport News were willing to talk and finally agreed to give me back my money. 12 months was put back by way of electronic deposit. The rest was sent to me by way of check. Then I changed closed out my check card that they had access to.

Do not allow this to go on any longer!! Do not order from Newport News or it's sister company- Speigel!!!

1
★☆☆☆☆

DO NOT order from Newport News!! I ordered a swimsuit from them in May of 2009. I found this company on the net. I saw a coupon for free shipping. I gave the code via phone to the rep. when ordering. Thus my headache began. The suit did not fit. I returned it. It took over 6 months to get my refund. What I did NOT know about was "data passing". In giving my email addy so they could email info and updates they signed me up for their "Insider Pass". @ $14.95 a month for 16 months. Ouch!!

My bank did next to nothing! So I contacted my states Attorney Grneral. ( had to be done via snail mail but they replied very quickly) Then I called the Federal Trade Commission. 1-877-FTC-HELP( via phone) once I was able to get a case number with the fTC, the fools @ Newport News were willing to talk and finally agreed to give me back my money. 12 months was put back by way of electronic deposit. The rest was sent to me by way of check. Then I changed closed out my check card that they had access to.

Do not allow this to go on any longer!! Do not order from Newport News or it's sister company- Speigel!!!

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You'll be better off if you stay away from them. My shopping with Newport News was the worst experience ever - they offered free shipping, but then they charged my credit card for it anyway. They sent me a deffective item and then they charged me for return shipping and "processing" fees when I returned it. I have ordered a pair of jeans (on deffered billing special) that turned out to be ill-fitting, so I returned them promptly. Three months later, they charged me for those jeans anyway - the ones I don't have and do not wish to receive. I called them about all this and their customer service rep advised me that they can change any terms of what they offer at any time without my consent. Shopping with Newport News is like giving them a consent to charge your credit card at will - beware, stay away. It's not really worth it, never mind the affordable pricing for their clothes.

1
★☆☆☆☆

You'll be better off if you stay away from them. My shopping with Newport News was the worst experience ever - they offered free shipping, but then they charged my credit card for it anyway. They sent me a deffective item and then they charged me for return shipping and "processing" fees when I returned it. I have ordered a pair of jeans (on deffered billing special) that turned out to be ill-fitting, so I returned them promptly. Three months later, they charged me for those jeans anyway - the ones I don't have and do not wish to receive. I called them about all this and their customer service rep advised me that they can change any terms of what they offer at any time without my consent. Shopping with Newport News is like giving them a consent to charge your credit card at will - beware, stay away. It's not really worth it, never mind the affordable pricing for their clothes.

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I also enjoyed shopping w/Newport UNTIL they started charging my credit card $14.95 without me ordering anything.
I also had to cancel my credit card to stop this abuse of my credit card. I will NEVER shop with them again. They are no better than CROOKS.

1
★☆☆☆☆

I also enjoyed shopping w/Newport UNTIL they started charging my credit card $14.95 without me ordering anything.
I also had to cancel my credit card to stop this abuse of my credit card. I will NEVER shop with them again. They are no better than CROOKS.

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Do not shop with this website as they started charging my credit card 14.95 each month...for 2 months...i googled the phone number and found i was just one of many that they were doing this to. I had to cancel my credit card to get it stopped. Yes, they have cute items, but is it worth having them abuse your credit card? Think about it...also they use a different name in their dealins w/your credit card company.

1
★☆☆☆☆

Do not shop with this website as they started charging my credit card 14.95 each month...for 2 months...i googled the phone number and found i was just one of many that they were doing this to. I had to cancel my credit card to get it stopped. Yes, they have cute items, but is it worth having them abuse your credit card? Think about it...also they use a different name in their dealins w/your credit card company.

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I would not recommend ordering from this company. They have faulty advertising by signing up customers for an "insider pass" and charging $12.95 per month without consent. Read the fine print or you will be charged!

1
★☆☆☆☆

I would not recommend ordering from this company. They have faulty advertising by signing up customers for an "insider pass" and charging $12.95 per month without consent. Read the fine print or you will be charged!

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I love this catalog. Very reasonably priced, hip clothing, quick shipping and easy ordering. I get both the catalog and online specials and find that I'm ordering them almost monthly. Oh, and their sales are amazing! I've had to ground myself for a few months and not shop.

5
★★★★★

I love this catalog. Very reasonably priced, hip clothing, quick shipping and easy ordering. I get both the catalog and online specials and find that I'm ordering them almost monthly. Oh, and their sales are amazing! I've had to ground myself for a few months and not shop.

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Shopping from NewPort News has been a pleasure for me; I like most of their clothing apperal, shoes, and winter coats. They also have a discount club ( for a small fee) one can join and save I think it is either 10-15 % off each purchase.

4
★★★★☆

Shopping from NewPort News has been a pleasure for me; I like most of their clothing apperal, shoes, and winter coats. They also have a discount club ( for a small fee) one can join and save I think it is either 10-15 % off each purchase.

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