Oly's Pool & Spa Plastering, Inc.

★★★☆☆

About Oly's Pool & Spa Plastering, Inc.

Categories
  • Business Services
  • Swimming Pool Contractors
  • Swimming Pools
Details
  • Pool Service

Sports & Recreation

Sports & Recreation
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Oly's re-plastered and re-tiled our swimming pool. It's tough to hire someone when you know nothing about the process, so I rely a lot on references. I called a few references for Oly's and each had different requirements for their pools - the first was focused on aesthetics and water color; the second was in the construction business and focused on construction. The third was most interested in price. We were interested in all three issues. It's almost a year later, and we have a small issue with some grout. They responded by arranging to send someone out right away. All in all, we are pleased with the outcome and the follow up service. I didn't give them 5 stars because we did have a couple of avoidable issues during the process. Having said that, I would recommend them with advice to the customer to be sure that you are informed on the process and any specific issues you are interested in. I think a company should also be judged on how well they handle problems. A couple of problems occurred, and Oly's was responsive and handled each to our satisfaction. Oly's is primarily family owned and operated and they obviously depend on, and value their reputation.Their office person is friendly, knowledgeable and helpful. Calls are always returned promptly. The job was finished on time. The only delay was a result of a tile choice change made by us. Oh, and the pricing was highly competitive. Of the three contractors I quoted, I was also impressed with Oly's knowledge and advice on the job. The crew was experienced, hard working, professional and polite. Don't expect HGTV type design help. Oly's provides example books, pictures of jobs they've done, and tile samples as requested, but you will need to determine the design yourself. They will, however advise you away from anything they think might be a bad choice, but ultimately leave the design decisions to the customer, as they should.Last comment. Oly's does not do post plastering pool start-up, but they will recommend companies to you. Plan on an additional $300 or so for that service.

4
★★★★☆

Oly's re-plastered and re-tiled our swimming pool. It's tough to hire someone when you know nothing about the process, so I rely a lot on references. I called a few references for Oly's and each had different requirements for their pools - the first was focused on aesthetics and water color; the second was in the construction business and focused on construction. The third was most interested in price. We were interested in all three issues. It's almost a year later, and we have a small issue with some grout. They responded by arranging to send someone out right away. All in all, we are pleased with the outcome and the follow up service. I didn't give them 5 stars because we did have a couple of avoidable issues during the process. Having said that, I would recommend them with advice to the customer to be sure that you are informed on the process and any specific issues you are interested in. I think a company should also be judged on how well they handle problems. A couple of problems occurred, and Oly's was responsive and handled each to our satisfaction. Oly's is primarily family owned and operated and they obviously depend on, and value their reputation.Their office person is friendly, knowledgeable and helpful. Calls are always returned promptly. The job was finished on time. The only delay was a result of a tile choice change made by us. Oh, and the pricing was highly competitive. Of the three contractors I quoted, I was also impressed with Oly's knowledge and advice on the job. The crew was experienced, hard working, professional and polite. Don't expect HGTV type design help. Oly's provides example books, pictures of jobs they've done, and tile samples as requested, but you will need to determine the design yourself. They will, however advise you away from anything they think might be a bad choice, but ultimately leave the design decisions to the customer, as they should.Last comment. Oly's does not do post plastering pool start-up, but they will recommend companies to you. Plan on an additional $300 or so for that service.

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Oly's did a major pool restoration for me. All in all looks good but have had big problems with the spa, water level and now heater doesn't work. Numerous calls and no response nor have they fixed it.

1
★☆☆☆☆

Oly's did a major pool restoration for me. All in all looks good but have had big problems with the spa, water level and now heater doesn't work. Numerous calls and no response nor have they fixed it.

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This company took a gross hole in the ground filled with ucky black water and turned it into a sparkling blue oasis of a pool... all with minimum time and hassle. I'd definitely recommend them.

4
★★★★☆

This company took a gross hole in the ground filled with ucky black water and turned it into a sparkling blue oasis of a pool... all with minimum time and hassle. I'd definitely recommend them.

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