Hi-Tec TV Inc

★★☆☆☆
  • 75161 Sego Ln Ste E2

    Palm Desert, CA 92211

    Map & Directions
  • 760-773-3688

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Said they would call beack, but never did. I phoned another 20 times but no-one answered. Maybe their business burned down.

0
★☆☆☆☆

Said they would call beack, but never did. I phoned another 20 times but no-one answered. Maybe their business burned down.

Pros: none

Cons: I think they faked the first review from sun city lady

.

FANTASTIC - PROFESSIONAL - HONEST !!!
I am a Senior Citizen from Del Web Sun City. A friend from our Computer lab told me about Citysearch, so I decided to do a "good thing" long overdue.
When my TV went out I called some service shops from the yellow book. One was telling me that I need a XYZ and that it was going to cost me $$$, the second one was curt, but offered to come right away and check the TV. I wasn't sure what I should do. My deceased husband used to take care of things like these... then I saw an ad with the brand name of my TV. It said: Factory Trained and Authorized. I thought People like that probably charge more, but I would feel more comfortable considering that they are endorsed by the Manufacturer. So I called HI-TEC TV. They asked a few questions, then they wanted me do some things. At first I was apprehensive, I am not very good with technical things, I am a Senior Citizen... They assured me patiently that I only needed to push some buttons for them to make sure that I really needed service. They said that most of the time they were able to help people over the phone at no charge. I did as they asked, and the next thing I know my TV worked! They could have charged me a service call. I would have paid, and they would have made money, BUT THEY DIDN'T. Instead; they were happy that my TV is working! When I told my Bridge Ladies about this company, I was surprised to hear, that around here THEY are THE preferred TV Repair Service. We have over 5000 homes are in my Country Club, and a lot of smart people live here, I am glad to see that they trust, endorse, and prefer HI-TEC TV. I also called the Manufacturer to tell them about this great Company, but I am not the only one calling to praise them. They told me that HI-TEC TV is already a Platinum Service Center. I guess that is as high as it goes. Good for them! Judging by my own experience, they have earned it. I am really glad I called them. Businesses like that deserve our fullest support.

2
★★★★★

FANTASTIC - PROFESSIONAL - HONEST !!!
I am a Senior Citizen from Del Web Sun City. A friend from our Computer lab told me about Citysearch, so I decided to do a "good thing" long overdue.
When my TV went out I called some service shops from the yellow book. One was telling me that I need a XYZ and that it was going to cost me $$$, the second one was curt, but offered to come right away and check the TV. I wasn't sure what I should do. My deceased husband used to take care of things like these... then I saw an ad with the brand name of my TV. It said: Factory Trained and Authorized. I thought People like that probably charge more, but I would feel more comfortable considering that they are endorsed by the Manufacturer. So I called HI-TEC TV. They asked a few questions, then they wanted me do some things. At first I was apprehensive, I am not very good with technical things, I am a Senior Citizen... They assured me patiently that I only needed to push some buttons for them to make sure that I really needed service. They said that most of the time they were able to help people over the phone at no charge. I did as they asked, and the next thing I know my TV worked! They could have charged me a service call. I would have paid, and they would have made money, BUT THEY DIDN'T. Instead; they were happy that my TV is working! When I told my Bridge Ladies about this company, I was surprised to hear, that around here THEY are THE preferred TV Repair Service. We have over 5000 homes are in my Country Club, and a lot of smart people live here, I am glad to see that they trust, endorse, and prefer HI-TEC TV. I also called the Manufacturer to tell them about this great Company, but I am not the only one calling to praise them. They told me that HI-TEC TV is already a Platinum Service Center. I guess that is as high as it goes. Good for them! Judging by my own experience, they have earned it. I am really glad I called them. Businesses like that deserve our fullest support.

Pros: FACTORY AUTHORIZED, FACTORY TRAINED

Cons: none

.

They are horribly unprofessional - BEWARE!!!
I would never recommend them and am going to set aside time to make sure I spread the word.

A very dissatisfied customer.

0
★☆☆☆☆

They are horribly unprofessional - BEWARE!!!
I would never recommend them and am going to set aside time to make sure I spread the word.

A very dissatisfied customer.

 

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