Ratterree, Jerry B, DVM - Elsinore Pet Clinic

★★★★☆
  • 16776 Lakeshore Dr

    Lake Elsinore, CA 92530

    Map & Directions
  • 951-674-7866

About Ratterree, Jerry B, DVM - Elsinore Pet Clinic

Hours
Mon. - Fri. 8am - 5:30pm;Sat. 8am - 1pm;Sun. CLOSED

Pets & Animals

Pets & Animals
More choices in Lake Elsinore:
Resultset_next

Mobile Pet Services

25059 Peppertree Court Corona, CA

Resultset_next

Menifee Valley Animal Clinic

26900 Newport Rd Menifee, CA

4.4286 7
Hi! Sign in to let us know how Ratterree, Jerry B, DVM - Elsinore Pet Clinic was?
Write a Review
.

Little did I know my newly adopted Yorkie needed orthopedic surgery right after she came home to me. I called all over the Inland Empire trying to learn about the procedure she needed. I found Dr. Ratteree who, I was told, is the best surgeon for orthopedic surgery. I was told due to her size, this is a complicated surgery. Dr. did her surgery and I can say he did a fabulous job. This surgery is very expensive and Dr. Ratteree was nice enough to give me a very fair price. The office called several times to make sure she was doing ok. I'm so impressed with the Elsinore Pet Clinic, I drive an hour just to take my precious Emily to see them.

I have had dogs my whole life and I am so thankful I found this clinic. Best I have ever been to. I also would like to add how nice and helpful the front desk and all the techs are. That means so much to somebody coming in as vet visits may at times be very emotional.

Thank you very much Dr. Ratteree and staff!

5
★★★★★

Little did I know my newly adopted Yorkie needed orthopedic surgery right after she came home to me. I called all over the Inland Empire trying to learn about the procedure she needed. I found Dr. Ratteree who, I was told, is the best surgeon for orthopedic surgery. I was told due to her size, this is a complicated surgery. Dr. did her surgery and I can say he did a fabulous job. This surgery is very expensive and Dr. Ratteree was nice enough to give me a very fair price. The office called several times to make sure she was doing ok. I'm so impressed with the Elsinore Pet Clinic, I drive an hour just to take my precious Emily to see them.

I have had dogs my whole life and I am so thankful I found this clinic. Best I have ever been to. I also would like to add how nice and helpful the front desk and all the techs are. That means so much to somebody coming in as vet visits may at times be very emotional.

Thank you very much Dr. Ratteree and staff!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I saved a ton of money for surgery by taking my dog to Elsinore Pet Clinic, after receiving quotes from two other Veterinarians Clinics. My dog was crippled so I needed a orthopedic specialist to save my Prince. The diagnosis was a Cruciate Ligament Injury and the cost from one pet clinic in the area was twice as much as Dr. Ratterree. After getting quotes from to other sources, I called my old Vet that I moved away from and asked for a referral and that lead me to Elsinore Pet Clinic. The staff was wonderful, personable, and when Dr. Ratterree called me after the surgery for follow up, I felt I was in very caring hands. Thank you! I am so glad I took the time to check around and also saved much money for the surgery.

5
★★★★★

I saved a ton of money for surgery by taking my dog to Elsinore Pet Clinic, after receiving quotes from two other Veterinarians Clinics. My dog was crippled so I needed a orthopedic specialist to save my Prince. The diagnosis was a Cruciate Ligament Injury and the cost from one pet clinic in the area was twice as much as Dr. Ratterree. After getting quotes from to other sources, I called my old Vet that I moved away from and asked for a referral and that lead me to Elsinore Pet Clinic. The staff was wonderful, personable, and when Dr. Ratterree called me after the surgery for follow up, I felt I was in very caring hands. Thank you! I am so glad I took the time to check around and also saved much money for the surgery.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Terrible experience.
Elsinore Pet Clinic
16776 Lakeshore Drive, Lake Elsinore, CA 92530

We had rescued a boy that has an issue with Mites. We had been seeing a local vet who would prescribe ivermectin; for a short period. We were concerned that a long term plan was not being presented. This time when the mites broke out, he also caught an infection on his head, he looked like he was in bad shape. We decided to try a new vet; once closer to home. What a mistake that was!

They said that he is so sick he may die; broke our hearts but was determined to do what we needed to help him. He is part of our family and we would never put him to sleep; unless it was the last resort and it was for his good.
The vet did not give him anything that day; they did prescribe ivermectin and antibiotic, and said to bring him back in three weeks. No follow up calls, nothing. They were so concerned they called animal control on us; they came and inspected. Saw that the dog's health is improving, where he sleeps, the medicine he is taking. We can appreciate there concern; but no caring the day we went to the office, no follow up call, no real compassion to the dog during the visit. I am disgusted with this place.

We are looking for a vet that we can have a trusting and working relationship so we can make sure our baby has the quality of life he deserves. That will never happen with a vet we cannot have faith in. Please recommend a vet if you have one you trust; please do not go to Elsinore Pet Clinic if you are looking for a vet.

Thank you for your time.

1
★☆☆☆☆

Terrible experience.
Elsinore Pet Clinic
16776 Lakeshore Drive, Lake Elsinore, CA 92530

We had rescued a boy that has an issue with Mites. We had been seeing a local vet who would prescribe ivermectin; for a short period. We were concerned that a long term plan was not being presented. This time when the mites broke out, he also caught an infection on his head, he looked like he was in bad shape. We decided to try a new vet; once closer to home. What a mistake that was!

They said that he is so sick he may die; broke our hearts but was determined to do what we needed to help him. He is part of our family and we would never put him to sleep; unless it was the last resort and it was for his good.
The vet did not give him anything that day; they did prescribe ivermectin and antibiotic, and said to bring him back in three weeks. No follow up calls, nothing. They were so concerned they called animal control on us; they came and inspected. Saw that the dog's health is improving, where he sleeps, the medicine he is taking. We can appreciate there concern; but no caring the day we went to the office, no follow up call, no real compassion to the dog during the visit. I am disgusted with this place.

We are looking for a vet that we can have a trusting and working relationship so we can make sure our baby has the quality of life he deserves. That will never happen with a vet we cannot have faith in. Please recommend a vet if you have one you trust; please do not go to Elsinore Pet Clinic if you are looking for a vet.

Thank you for your time.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Here at Elsinore Pet Clinic, our number one concern and priority is our patients. It is, and has always been our policy to follow up with a phone call to ALL of our sick patients. Our records confirm that we attempted to call Ms. Morales twice to check on Kemo using the phone number she wrote down on our information sheet. We were told both times that we had reached the wrong number. We are sorry we were unable to contact her to check on Kemo, but we can only work with the information we are given. We wish Ms. Morales had contacted us with an update and her concerns. We do care very much about all our patients, and we are happy to hear that he is responding to treatment, and hope he continues to do well.
.

Terrible experience.
Elsinore Pet Clinic
16776 Lakeshore Drive, Lake Elsinore, CA 92530

We had rescued a boy that has an issue with Mites. We had been seeing a local vet who would prescribe ivermectin; for a short period. We were

3
★★★★★

Terrible experience.
Elsinore Pet Clinic
16776 Lakeshore Drive, Lake Elsinore, CA 92530

We had rescued a boy that has an issue with Mites. We had been seeing a local vet who would prescribe ivermectin; for a short period. We were

.

I have been taking my animals to Dr. Ratteree and his associate Dr. Fox since 1997. Always caring and professional. Always reasonable cost.
Dr. Ratteree is very experienced in ACL surgery and has done two on my dog-one 2002 and the other in 2009. Both went very well with a happy and healthy dog as a result.
I now live about an hour and a half drive away, yet I have kept them as my animals' vet.

5
★★★★★

I have been taking my animals to Dr. Ratteree and his associate Dr. Fox since 1997. Always caring and professional. Always reasonable cost.
Dr. Ratteree is very experienced in ACL surgery and has done two on my dog-one 2002 and the other in 2009. Both went very well with a happy and healthy dog as a result.
I now live about an hour and a half drive away, yet I have kept them as my animals' vet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Have multiple animals seen at this vet, always courteous and professional. Prices are reasonable. I never have a problem with appointments or walk in emergencies and the vet is extremely caring.

5
★★★★★

Have multiple animals seen at this vet, always courteous and professional. Prices are reasonable. I never have a problem with appointments or walk in emergencies and the vet is extremely caring.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've used this clinic for the vetting of a Col. Potter Cairn Rescue Network foster dog. They were quick to get me in when I explained that I could not wait a long time for an apointment [as in it almost had to be NOW] and they gave a rescue group discount. The office seemed professional and it was clean. Any time a vet office supports rescue if their services are reasonable I will support them. It was a very good experience.

4
★★★★☆

I've used this clinic for the vetting of a Col. Potter Cairn Rescue Network foster dog. They were quick to get me in when I explained that I could not wait a long time for an apointment [as in it almost had to be NOW] and they gave a rescue group discount. The office seemed professional and it was clean. Any time a vet office supports rescue if their services are reasonable I will support them. It was a very good experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Ratterree, Jerry B, DVM - Elsinore Pet Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review