Lake Chevrolet

★★★★☆
Call us Today to Find Great Prices on New & Used Cars, Trucks, & SUVs
  • 31201 Auto Center Dr

    Lake Elsinore, CA 92530

    Map & Directions
  • 951-674-3116

4.25 12
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We found a truck on the internet and worked out a deal with Tim. We gave a deposit for them to hold the truck and drove 1 1/2 hours to pick it up. We got about 10 minutes to the dealership and they called to say they sold the truck to someone else. Now we are being told that our deposit was never given. Seeking a lawyer. Needless to say...their website states integrity but they have none. I will NEVER do business with them again.

1
★☆☆☆☆

We found a truck on the internet and worked out a deal with Tim. We gave a deposit for them to hold the truck and drove 1 1/2 hours to pick it up. We got about 10 minutes to the dealership and they called to say they sold the truck to someone else. Now we are being told that our deposit was never given. Seeking a lawyer. Needless to say...their website states integrity but they have none. I will NEVER do business with them again.

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.

I first was online and spoke with Tim. I asked him if he had a certain car, and he checked right away and found the exact car that I asked for. We set up an appointment the next day. I didn't have a lot of time, but he made sure I got a lot of info without me feeling rushed. He was able to answer every single question I had about the Chevy Cruze, plus told me so much more about the car. I was so impressed that I said I would be back the next day when I had more time to work out a deal. The next day I brought my boyfriend with me to check out the car too. Tim was helping another customer, so he handed me over to Gus. Gus was also very pleasant to speak with. He worked out a great trade-in value for my old car, and gave me an awesome price for my new car. I have never had this good of an experience with a car dealer. I now own a beautiful new Chevy Cruze thanks to Tim and Gus being extremely knowledgeable, professional, and, frankly, not like all those other salesmen. Lake Chevrolet will be the first name I say if someone asks me where they can find a good car. Oh, and thanks to Bob in the finance for helping me name my new car. I'm sure me and "Missy" will love our life together :)

5
★★★★★

I first was online and spoke with Tim. I asked him if he had a certain car, and he checked right away and found the exact car that I asked for. We set up an appointment the next day. I didn't have a lot of time, but he made sure I got a lot of info without me feeling rushed. He was able to answer every single question I had about the Chevy Cruze, plus told me so much more about the car. I was so impressed that I said I would be back the next day when I had more time to work out a deal. The next day I brought my boyfriend with me to check out the car too. Tim was helping another customer, so he handed me over to Gus. Gus was also very pleasant to speak with. He worked out a great trade-in value for my old car, and gave me an awesome price for my new car. I have never had this good of an experience with a car dealer. I now own a beautiful new Chevy Cruze thanks to Tim and Gus being extremely knowledgeable, professional, and, frankly, not like all those other salesmen. Lake Chevrolet will be the first name I say if someone asks me where they can find a good car. Oh, and thanks to Bob in the finance for helping me name my new car. I'm sure me and "Missy" will love our life together :)

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0 out of 1 people found this review helpful.

.

My wife and I came in to purchase a new SUV after speaking with Gus and Tim, both online and over phone the night before. They were very friendly and tried their best to fit our needs.This is; however, up until the contracts were signed. After all was said and done, my family and I were getting ready to leave in our new truck when Tim approached us and "told" us he was following us to our home in order to verify our address. This was not a request. At our home, he "asked" to come inside and required multiple forms of ID and residence (which we thought we had provided at the dealership).While I was gathering this information Tim asked my wife for food, which she provided, only to have it left sitting on my living room table. I had a question as to what he needed "exactly"; at which point I was interrupted by him answering his phone. He took the paper work I had at the time (one of which was my Electric bill to which I still have no idea what I owe) and proceeded to "sell" to the person on the phone as he left my home without so much of a "thank you" or "goodbye". My wife and I were shocked with our end experience with this salesman but were thankful all was done.....or so we thought.... Two days later we began receiving phone calls from other salesman from the dealership asking for even more information..Not only did the dealership have copies of our I.D.'s,bank statements, socials, pay check stubs, and fingerprints...They now want written verification of my SSI benefits and the prior "3" months (@$10 per statement) of bank statements on an official letterhead. They know I am disabled (don't drive/truck is for my wife) and am the only one able to obtain these items. All this and they STILL haven't told me who my lien holder is (the financing bank). I had to find out via running my own credit report. This dealership has called me 3-4 times per day for the last week. As I spoke to the finance company they report everything is fine........ What are these people trying to do here? Needless to say; I have contacted a lawyer this morning. I have financed 3 cars (purchased 7) prior to this this one and have NEVER had issues like this before. In conclusion; DO NOT PURCHASE from this dealer, unless you enjoy semi-harassment and unprofessional behavior

1
★☆☆☆☆

My wife and I came in to purchase a new SUV after speaking with Gus and Tim, both online and over phone the night before. They were very friendly and tried their best to fit our needs.This is; however, up until the contracts were signed. After all was said and done, my family and I were getting ready to leave in our new truck when Tim approached us and "told" us he was following us to our home in order to verify our address. This was not a request. At our home, he "asked" to come inside and required multiple forms of ID and residence (which we thought we had provided at the dealership).While I was gathering this information Tim asked my wife for food, which she provided, only to have it left sitting on my living room table. I had a question as to what he needed "exactly"; at which point I was interrupted by him answering his phone. He took the paper work I had at the time (one of which was my Electric bill to which I still have no idea what I owe) and proceeded to "sell" to the person on the phone as he left my home without so much of a "thank you" or "goodbye". My wife and I were shocked with our end experience with this salesman but were thankful all was done.....or so we thought.... Two days later we began receiving phone calls from other salesman from the dealership asking for even more information..Not only did the dealership have copies of our I.D.'s,bank statements, socials, pay check stubs, and fingerprints...They now want written verification of my SSI benefits and the prior "3" months (@$10 per statement) of bank statements on an official letterhead. They know I am disabled (don't drive/truck is for my wife) and am the only one able to obtain these items. All this and they STILL haven't told me who my lien holder is (the financing bank). I had to find out via running my own credit report. This dealership has called me 3-4 times per day for the last week. As I spoke to the finance company they report everything is fine........ What are these people trying to do here? Needless to say; I have contacted a lawyer this morning. I have financed 3 cars (purchased 7) prior to this this one and have NEVER had issues like this before. In conclusion; DO NOT PURCHASE from this dealer, unless you enjoy semi-harassment and unprofessional behavior

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1 out of 1 people found this review helpful.

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My wife and I just bought a new suburban from Lake Chevrolet and had a great experience. We dealt with Tim McCullough in internet sales and couldn't have been happier. Tim was everything we could have asked for: friendly, knowledgeable, courteous, and straightforward. We never had any pressure to buy and Tim did not play any games. It is nice to see someone in sales who cares more about his customers happiness than making a buck off them. The whole process was very satisfying and Tim has earned our business in the future.

5
★★★★★

My wife and I just bought a new suburban from Lake Chevrolet and had a great experience. We dealt with Tim McCullough in internet sales and couldn't have been happier. Tim was everything we could have asked for: friendly, knowledgeable, courteous, and straightforward. We never had any pressure to buy and Tim did not play any games. It is nice to see someone in sales who cares more about his customers happiness than making a buck off them. The whole process was very satisfying and Tim has earned our business in the future.

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0 out of 1 people found this review helpful.

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Lake Chevrolet is the best! They have the MOST personable staff who are willing to go to great lengths to make the customer happy. And it's not "fake" sales pitch stuff, either. It is knowledge based and comes from a true desire to make sure the customer is not only pleased and well informed, but has the best possible experience buying a vehicle. Tim McCullough was our sales consultant and went out of his way to make sure we were satisfied. And Sean Orr, was such a pleasure to work with.....if you want a fantastic car buying experience, go to Lake Chevrolet, you will be glad you did.

5
★★★★★

Lake Chevrolet is the best! They have the MOST personable staff who are willing to go to great lengths to make the customer happy. And it's not "fake" sales pitch stuff, either. It is knowledge based and comes from a true desire to make sure the customer is not only pleased and well informed, but has the best possible experience buying a vehicle. Tim McCullough was our sales consultant and went out of his way to make sure we were satisfied. And Sean Orr, was such a pleasure to work with.....if you want a fantastic car buying experience, go to Lake Chevrolet, you will be glad you did.

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I received outstanding customer service from the staff at Lake Chevrolet. Every member of the staff that I conducted business with, treated me with respect PLUS answered all my questions and I had LOTS of them. Sean Orr, sales manager was very personable and made me feel extremely confident about the purchase of our Tahoe! Tim McCullough, sales and leasing was an absolute pleasure to deal with. Every question was answered, he was extremely knowledgeable! I will definitely recommend Lake Chevrolet to others.

5
★★★★★

I received outstanding customer service from the staff at Lake Chevrolet. Every member of the staff that I conducted business with, treated me with respect PLUS answered all my questions and I had LOTS of them. Sean Orr, sales manager was very personable and made me feel extremely confident about the purchase of our Tahoe! Tim McCullough, sales and leasing was an absolute pleasure to deal with. Every question was answered, he was extremely knowledgeable! I will definitely recommend Lake Chevrolet to others.

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I just got a malibu from eric and shawn they are two of the most friendly and nicest sales professionals I have ever met they made this the easiest and painless car buying experience of my life THANK YOU SO MUCH SHAWN AND ERIC!!!!!!!!!!!

5
★★★★★

I just got a malibu from eric and shawn they are two of the most friendly and nicest sales professionals I have ever met they made this the easiest and painless car buying experience of my life THANK YOU SO MUCH SHAWN AND ERIC!!!!!!!!!!!

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I would like to share the fact that Enrique Colon is an outstanding salesman, and made our purchase of a new Chevy Silverado a very smooth and quick one. Shawn also played a big role in our decision, being bottom line and straight forward. We will definitely refer our friends and family to your dealership, and if we ver are in the market again, Lake Chevrolet will be our first choice!

5
★★★★★

I would like to share the fact that Enrique Colon is an outstanding salesman, and made our purchase of a new Chevy Silverado a very smooth and quick one. Shawn also played a big role in our decision, being bottom line and straight forward. We will definitely refer our friends and family to your dealership, and if we ver are in the market again, Lake Chevrolet will be our first choice!

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I had a great buying experience here at Lake Chevrolet. My favorite part of the whole experience was that the sales rep Enrique Colon allowed me to take the 2500 4x4 Silverado off roading to be able to experience the quality of the suspension that is on the truck.

I recommend anybody that is looking for a new or used vehicle to come down to Lake Chevrolet and talk to Enrique, he will take care of you and ensure that you are fully satisified.

5
★★★★★

I had a great buying experience here at Lake Chevrolet. My favorite part of the whole experience was that the sales rep Enrique Colon allowed me to take the 2500 4x4 Silverado off roading to be able to experience the quality of the suspension that is on the truck.

I recommend anybody that is looking for a new or used vehicle to come down to Lake Chevrolet and talk to Enrique, he will take care of you and ensure that you are fully satisified.

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I went in to see the new cruze and its a nice car. The sales manager Shawn was very helpful and went above and beyond to make sure we were satisfied with our purchased. Overall our experience was great.

5
★★★★★

I went in to see the new cruze and its a nice car. The sales manager Shawn was very helpful and went above and beyond to make sure we were satisfied with our purchased. Overall our experience was great.

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I just totaled my car. I contacted to Internet Department at Lake Chevrolet and they were super helpful and found me a great new Pre-owned Accord with low miles. I am very pleased with Lake Chevrolet and especially the Internet Department.

Thanks

Mike Patterson

5
★★★★★

I just totaled my car. I contacted to Internet Department at Lake Chevrolet and they were super helpful and found me a great new Pre-owned Accord with low miles. I am very pleased with Lake Chevrolet and especially the Internet Department.

Thanks

Mike Patterson

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.

You never often here people recall a good car buying experience. I purchased a new car from Lake CHevrolet about 2 years ago. I did it all over the internet with their internet group. I was at the dealer for 30 mins to sign papers. Everything else was ready to go. This was a great experience.

4
★★★★☆

You never often here people recall a good car buying experience. I purchased a new car from Lake CHevrolet about 2 years ago. I did it all over the internet with their internet group. I was at the dealer for 30 mins to sign papers. Everything else was ready to go. This was a great experience.

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Message from Lake Chevrolet

Lake Chevrolet invites you in to view the new Chevrolet car or truck of your dreams, take a test drive or pick up a brochure. Not in the market for a new vehicle? At lake Chevrolet we have a wide variety of Certified Pre-Owned Chevrolets as well as many other brands to chose from. Looking for a commercial vehicle? Come on in and see our Fleet and Lease department for a wide variety of both light and medium duty trucks that can be configured to meet your business's needs. How about Parts and Service? Lake Chevrolet's Service Dept. is a state of the art facility complete with a separate medium duty truck shop and the Parts Dept. carries over $600,000.00 in inventory to get your vehicles back on the road quick. Our Parts Dept also carries a wide variety of accessories to personalize your vehicle to make it uniquely you. Come see us today and have a "Great Day at the LAKE!"

More about Lake Chevrolet

AC repair, Approved auto repair, Chevrolet sales, Chevrolet commercial trucks, Chevrolet light duty trucks, Chevrolet cars, Chevrolet trucks, Chevy cars, Chevy commercial trucks,Certified used cars, Chevy light duty trucks, Chevy sales, Chevy trucks, GM P

 

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