Al's Kubota Tractor

★★★★☆
  • 687 N San Jacinto St

    Hemet, CA 92543

    Map & Directions
  • 909-658-9471

4.0 4
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I use to work at Al'a Kubota and you don't want to take your equipment there you will not be happy they just don't care about you or your equipment it will set back there and tell one of the crack heads screw it up there labor rate is to

3
★★★★★

I use to work at Al'a Kubota and you don't want to take your equipment there you will not be happy they just don't care about you or your equipment it will set back there and tell one of the crack heads screw it up there labor rate is to

.

Absolute worst customer service EVER. Took my lawnmower in 10 days. Told them I didnt know what was wrong with it. 10 days late they say it's ready and 85.00. No one even called me to let me know anything before they did the work. When I went to pick it up I told them I would pay for it but I was not happy that no one called before working on it. The guy who worked on it basically jumped down my throat. Said he didnt have to call. Said if I was having a bad day not to take it out on him (which I wasnt having a bad day till I went there). Then another employee jumped in and started saying things to me. And to top it off after I paid and was waiting for the lawnmower all the employees were standing there talking about me as if I wasnt even there. Absolute worst customer service EVER and will be sure to let all my friends and family to never do business with this place again.

1
★☆☆☆☆

Absolute worst customer service EVER. Took my lawnmower in 10 days. Told them I didnt know what was wrong with it. 10 days late they say it's ready and 85.00. No one even called me to let me know anything before they did the work. When I went to pick it up I told them I would pay for it but I was not happy that no one called before working on it. The guy who worked on it basically jumped down my throat. Said he didnt have to call. Said if I was having a bad day not to take it out on him (which I wasnt having a bad day till I went there). Then another employee jumped in and started saying things to me. And to top it off after I paid and was waiting for the lawnmower all the employees were standing there talking about me as if I wasnt even there. Absolute worst customer service EVER and will be sure to let all my friends and family to never do business with this place again.

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I have been doing business with Al's Kubota for about 13 years and have purchased every thing they sell from Kubota, stilth,Huskavarna and parts for everything they sell and they allways try to help me the same weather its a 35,000. tractor or just a 35. part for it. I will continue to do business with them as long as I can. Russ in parts or Denis in sales.
Don at Gates Mechanical Co.

5
★★★★★

I have been doing business with Al's Kubota for about 13 years and have purchased every thing they sell from Kubota, stilth,Huskavarna and parts for everything they sell and they allways try to help me the same weather its a 35,000. tractor or just a 35. part for it. I will continue to do business with them as long as I can. Russ in parts or Denis in sales.
Don at Gates Mechanical Co.

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We have four different types of lawn mowers for our property and large lawns, including a riding mower. My husband passes several other places going to Al's since they have done a nice job with the repairs. At times when they didn't have the parts, they would order them, and then let you know if they didn't arrive as they were told.

4
★★★★☆

We have four different types of lawn mowers for our property and large lawns, including a riding mower. My husband passes several other places going to Al's since they have done a nice job with the repairs. At times when they didn't have the parts, they would order them, and then let you know if they didn't arrive as they were told.

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