All Valley Auto Care

★★☆☆☆

Automotive

Automotive
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I Have to say that my experience was not great as the reviews I'm seeing. I was referred to Scott by a co-worker so thought I would be in good hands. I went in for a thermostat check and a headlight bulb that went out. when I was called for all the other repairs that were needed, one was for a rear oil seal leak costing approx 865, front break pads (rotors were fine, just needed pads) 434, rear shocks 258, thermostat replaced and radiator flush- 310,. I called around to get quotes on the same exact work and found that they were WAY over priced!! and in some cases by almost half on each item! This shop is not a dealership and they charge dealership labor prices!! I declined other than having my bulb replaced in my head light and that cost 100!! 20 for the part and 80 for labor! and to top it off when i got home the radiator was completely dry and they left the empty box with the bulb on top of my battery under the hood. I had complained to the person helping me up front, which to Scott's credit I was not dealing with him on my vehicle, but some other guy, and all he could say was that the book tells them what to charge, regardless of how much time the job actually took. I told him that for the first time in my life I've actually felt "taken" by a automotive place. Would rate this the WORST automotive experience!! I am now using George's Auto, he is a smog shop near the DMV and they are honest, family run operation. and oh he is 250 for brakes and rotor re-surfacing, if that is even needed. BEWARE AND SHOP AROUND!

1
★☆☆☆☆

I Have to say that my experience was not great as the reviews I'm seeing. I was referred to Scott by a co-worker so thought I would be in good hands. I went in for a thermostat check and a headlight bulb that went out. when I was called for all the other repairs that were needed, one was for a rear oil seal leak costing approx 865, front break pads (rotors were fine, just needed pads) 434, rear shocks 258, thermostat replaced and radiator flush- 310,. I called around to get quotes on the same exact work and found that they were WAY over priced!! and in some cases by almost half on each item! This shop is not a dealership and they charge dealership labor prices!! I declined other than having my bulb replaced in my head light and that cost 100!! 20 for the part and 80 for labor! and to top it off when i got home the radiator was completely dry and they left the empty box with the bulb on top of my battery under the hood. I had complained to the person helping me up front, which to Scott's credit I was not dealing with him on my vehicle, but some other guy, and all he could say was that the book tells them what to charge, regardless of how much time the job actually took. I told him that for the first time in my life I've actually felt "taken" by a automotive place. Would rate this the WORST automotive experience!! I am now using George's Auto, he is a smog shop near the DMV and they are honest, family run operation. and oh he is 250 for brakes and rotor re-surfacing, if that is even needed. BEWARE AND SHOP AROUND!

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When we first moved here, we would be sure to take our vehicle to All Valley. They are very professional, reasonable and most important of all....honest! I felt good about going here. They have since changed ownership and I don't feel as good about going here since then.

3
★★★☆☆

When we first moved here, we would be sure to take our vehicle to All Valley. They are very professional, reasonable and most important of all....honest! I felt good about going here. They have since changed ownership and I don't feel as good about going here since then.

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