Quality 1 Auto Svc

★★★★★
  • 27512 Enterprise Cir W

    Temecula, CA 92590

    Map & Directions
  • 951-699-2712

About Quality 1 Auto Svc

Hours
Mon - Fri, 8am - 5pm (closed for lunch 12:30pm - 1:30pm); Sat - Sun, closed

Automotive

Automotive
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5.0 21
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Quality 1 Auto delivered when it comes to Customer Service. We're out of town-ers who needed their car to get home. Quality 1 Auto made arrangements for a technician (thank you Pedro!) to come to work on a non-working Saturday to have our car repaired so that we could get home. Thank you Quality 1!!! Terrific customer service at reasonable prices!!

5
★★★★★

Quality 1 Auto delivered when it comes to Customer Service. We're out of town-ers who needed their car to get home. Quality 1 Auto made arrangements for a technician (thank you Pedro!) to come to work on a non-working Saturday to have our car repaired so that we could get home. Thank you Quality 1!!! Terrific customer service at reasonable prices!!

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Business Response:

Thank you for the great review , Mike. It was our pleasure to help you out. I just wish you lived closer so we could make you a life long client..
.

Great service provided by qualified and professional technicians. Friendly and efficient front desk personnel who gave detailed information relative to car repair needs.

5
★★★★★

Great service provided by qualified and professional technicians. Friendly and efficient front desk personnel who gave detailed information relative to car repair needs.

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Business Response:

Thank you Shirley, it was our pleasure to serve you. We are looking forward to serving you in the future.
.

Service at Quality 1 Auto is always fast and efficient. I appreciate the friendliness of all staff and the free car wash :)

5
★★★★★

Service at Quality 1 Auto is always fast and efficient. I appreciate the friendliness of all staff and the free car wash :)

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Business Response:

Thank you Debra for the GREAT review and yes you will get a free car wash every time we service your vehicle.
.

The Quality 1 Auto team has serviced my Camry for 7 years. It has 130,000 miles and is running strong!

Thanks Guys!

5
★★★★★

The Quality 1 Auto team has serviced my Camry for 7 years. It has 130,000 miles and is running strong!

Thanks Guys!

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Business Response:

Thank you Melissa, it is our pleasure and we will keep your Camry running till 500,000 miles if you want to keep it that long..
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I had a brake light on and knew it could be something simple, or it could be more involved.

The early drop-off process worked well and I was happy to get the call to find out a little brake fluid was all I needed. Jason was friendly, straight-forward, and arranged for a little extra work on the headlights too that I requested. The tech checked out the entire brake system as part of the diagnosis and I left paying a reasonable price, same day, with peace of mind on the entire brake system for the simple fix.

5
★★★★★

I had a brake light on and knew it could be something simple, or it could be more involved.

The early drop-off process worked well and I was happy to get the call to find out a little brake fluid was all I needed. Jason was friendly, straight-forward, and arranged for a little extra work on the headlights too that I requested. The tech checked out the entire brake system as part of the diagnosis and I left paying a reasonable price, same day, with peace of mind on the entire brake system for the simple fix.

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Business Response:

Thanks you Lance, it has been a pleasure serving you for 12 years now...
.

Staff at Quality 1 were great, very professional, honest, fair prices and all information upfront and explained. Facilities very clean, waiting area provides gourmet coffee (your choice of flavor), WiFi and news. All work efficient and very well done, even threw in a car wash. Very happy and pleased with the work on my Lexus and sevice at Quality 1. Wouldn't hesitate to return or refer others. GS

5
★★★★★

Staff at Quality 1 were great, very professional, honest, fair prices and all information upfront and explained. Facilities very clean, waiting area provides gourmet coffee (your choice of flavor), WiFi and news. All work efficient and very well done, even threw in a car wash. Very happy and pleased with the work on my Lexus and sevice at Quality 1. Wouldn't hesitate to return or refer others. GS

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Business Response:

Thank you Gene, we will keep your Lexus reliable as long as you want to keep driving it.
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I have lived in many cities across this great country and have been a customer at many auto repair shops. I have NEVER received customer service that comes anywhere near the level that Quality 1 Auto Service delivers. I hope this is the last city that I have to live in and I will be a customer of Quality 1 Auto Service until they say I can't drive anymore.

Great Job Guys !!!!!!

5
★★★★★

I have lived in many cities across this great country and have been a customer at many auto repair shops. I have NEVER received customer service that comes anywhere near the level that Quality 1 Auto Service delivers. I hope this is the last city that I have to live in and I will be a customer of Quality 1 Auto Service until they say I can't drive anymore.

Great Job Guys !!!!!!

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Business Response:

Thank you Damian, what a GREAT review. It shows all of our hard work is paying off and will continue in the future. Thanks so much for the compliments.
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Great customer service, great follow-up. Brought my Audi in for the first time and had a great experience. Just got a follow-up call to make sure everything is good. Quite a surprise, never got called back by the Audi dealership!. Bringing my wife's Mercedes Benz in,in a few weeks. Great place to do business with.

5
★★★★★

Great customer service, great follow-up. Brought my Audi in for the first time and had a great experience. Just got a follow-up call to make sure everything is good. Quite a surprise, never got called back by the Audi dealership!. Bringing my wife's Mercedes Benz in,in a few weeks. Great place to do business with.

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Business Response:

Thanks so much Ted. It was our pleasure.
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I was referred to Quality 1 by a neighbor that has been going to them for years. He had referred me to them earlier but I was always leery of bringing my BMW to anyone but the dealership. But I am also very tired of paying dealership prices.. Steve took great care of me and explained exactly what I needed and the repair was performed perfectly. I got a free car wash, a thank you card in the mail and a call from the owner a week later, to make sure all was well. Definitely a World Class shop. Like my neighbor I will now be referring all of my friends.

5
★★★★★

I was referred to Quality 1 by a neighbor that has been going to them for years. He had referred me to them earlier but I was always leery of bringing my BMW to anyone but the dealership. But I am also very tired of paying dealership prices.. Steve took great care of me and explained exactly what I needed and the repair was performed perfectly. I got a free car wash, a thank you card in the mail and a call from the owner a week later, to make sure all was well. Definitely a World Class shop. Like my neighbor I will now be referring all of my friends.

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Business Response:

Thank you Manny, as you now know, we are the Dealership alternative. See ya soon. Thanks
.

I had a wiring problem in my Mercedes E320 and after 2 other shops charged me to fix it and didn't actually fit it, I brought it to Quality 1 Auto Service based on an internet search for Mercedes Benz Service and Repair. It was the best customer service experience I have ever had at a repair shop. They not only repaired the wiring on the first try, they explained every step of the process and brought me in the back of the shop to show me what was going to be done. My Mercedes Benz has NEVER run so good, the problem must had started a long time ago and I was unaware of it. They have a customer for life!!!

I am proud to recommend them to anyone..

5
★★★★★

I had a wiring problem in my Mercedes E320 and after 2 other shops charged me to fix it and didn't actually fit it, I brought it to Quality 1 Auto Service based on an internet search for Mercedes Benz Service and Repair. It was the best customer service experience I have ever had at a repair shop. They not only repaired the wiring on the first try, they explained every step of the process and brought me in the back of the shop to show me what was going to be done. My Mercedes Benz has NEVER run so good, the problem must had started a long time ago and I was unaware of it. They have a customer for life!!!

I am proud to recommend them to anyone..

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.

I have had Quality 1 Auto Service perform service and some repairs on both my Audi A8 and my Volkswagen Jetta. They do a great job and have wonderful customer service and follow up. I have never been treated this good at a repair shop. Best it Temecula / Murrieta, by far!!!!

5
★★★★★

I have had Quality 1 Auto Service perform service and some repairs on both my Audi A8 and my Volkswagen Jetta. They do a great job and have wonderful customer service and follow up. I have never been treated this good at a repair shop. Best it Temecula / Murrieta, by far!!!!

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I brought my Audi in for an air conditioning repair to Quality 1 Auto Service in Temecula. They where so honest and much more affordable then the Volkswagen dealership in Murrieta. They did an Air Conditioning service on my Audi and no more repair was needed. I'm sure the Volkswagen dealership in Murrieta would have found something else that "needed repair" I also have a BMW and a Volkswagen, both of those vehicles will be going to Quality 1 Auto Service when they need service or repair. Tank you so much for the great service. Rob. Affordable auto repair and service in Temecula and Murrieta; Quality 1 Auto Service??

5
★★★★★

I brought my Audi in for an air conditioning repair to Quality 1 Auto Service in Temecula. They where so honest and much more affordable then the Volkswagen dealership in Murrieta. They did an Air Conditioning service on my Audi and no more repair was needed. I'm sure the Volkswagen dealership in Murrieta would have found something else that "needed repair" I also have a BMW and a Volkswagen, both of those vehicles will be going to Quality 1 Auto Service when they need service or repair. Tank you so much for the great service. Rob. Affordable auto repair and service in Temecula and Murrieta; Quality 1 Auto Service??

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Thanks for the speed and quality of work on my brake job and hub replacement this past week. I appreciate the courtesy and ability of your mechanics.

Your communication and service gets better all the time. Your dependability and knowledge is what a busy client needs and the courtesy and competency of your staff is what makes all the difference.

Too bad for the original dealers, that they aren't as good at it.

5
★★★★★

Thanks for the speed and quality of work on my brake job and hub replacement this past week. I appreciate the courtesy and ability of your mechanics.

Your communication and service gets better all the time. Your dependability and knowledge is what a busy client needs and the courtesy and competency of your staff is what makes all the difference.

Too bad for the original dealers, that they aren't as good at it.

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.

I want to say thanks with the exceptional customer service help that you have at Quality 1 Auto Service. Steve was very considerate and sincere with me in addressing the work that had to be done to my F-150 truck. I had a budget and Steve identified and appropriately prioritized what needed to be repaired. He explained why and how each repair concern could maximize the safe use and integrity of my truck. With today??s dollar thinning I still received a million dollars worth of customer service. Thanks Steve.

5
★★★★★

I want to say thanks with the exceptional customer service help that you have at Quality 1 Auto Service. Steve was very considerate and sincere with me in addressing the work that had to be done to my F-150 truck. I had a budget and Steve identified and appropriately prioritized what needed to be repaired. He explained why and how each repair concern could maximize the safe use and integrity of my truck. With today??s dollar thinning I still received a million dollars worth of customer service. Thanks Steve.

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Just a quick note to let you know that I found not only you, but your shop to be all that had been recommended to me. You were more than professional, you took the time to show me what the problem was and what you intended to do to repair it. You gave me a fair quote, and stayed with what we had discussed.

In this day of so many false promises I have found someone that I will trust, and you have a customer for life. Should anyone ask me if I know a good repair shop..."Quality 1" will be my only recommendation. Keep up the good work. Thanks again for your honesty and integrity.

5
★★★★★

Just a quick note to let you know that I found not only you, but your shop to be all that had been recommended to me. You were more than professional, you took the time to show me what the problem was and what you intended to do to repair it. You gave me a fair quote, and stayed with what we had discussed.

In this day of so many false promises I have found someone that I will trust, and you have a customer for life. Should anyone ask me if I know a good repair shop..."Quality 1" will be my only recommendation. Keep up the good work. Thanks again for your honesty and integrity.

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.

Thanks for yesterday's call and concern about the work done; I can assure you I'm a Happy Customer and very much appreciate the quality care which is every bit a part of your trademark.

Other items, it takes me a long time to charge up a lot of mileage on my auto generally speaking, but so far since the last repair work. The little driving that I have done has brought to my experience "smoother auto engine" sound, much, much less engine vibration, and really noticeably, I seem to be getting very improved gas mileage -- and I don't thinks I'm dreaming because the math is there to prove it inasmuch as I'm also a stickler for recording the mileage from gallonage that I chalk up. Thanks/Gracias, we're definitely in tune with one another.

5
★★★★★

Thanks for yesterday's call and concern about the work done; I can assure you I'm a Happy Customer and very much appreciate the quality care which is every bit a part of your trademark.

Other items, it takes me a long time to charge up a lot of mileage on my auto generally speaking, but so far since the last repair work. The little driving that I have done has brought to my experience "smoother auto engine" sound, much, much less engine vibration, and really noticeably, I seem to be getting very improved gas mileage -- and I don't thinks I'm dreaming because the math is there to prove it inasmuch as I'm also a stickler for recording the mileage from gallonage that I chalk up. Thanks/Gracias, we're definitely in tune with one another.

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I was referred to Quality 1 Auto Service by a family member that has used them in many occasions, after taking my car there for a second opinion, I was happy with the information and diagnostic they gave me on my car. There they gave me my second opinion and because I felt they were honest and sincere I decided to go ahead and have my car repaired through them. They had to do some major work on my Toyota Camry and were able to do everything in just one week. It made me feel like I was the only customer in the shop, I was Impressed. I had some questions since I picked my car up and have received an answer immediately.

Again Thank you Scott and you have gain a new customer.

Ricardo Parsons

5
★★★★★

I was referred to Quality 1 Auto Service by a family member that has used them in many occasions, after taking my car there for a second opinion, I was happy with the information and diagnostic they gave me on my car. There they gave me my second opinion and because I felt they were honest and sincere I decided to go ahead and have my car repaired through them. They had to do some major work on my Toyota Camry and were able to do everything in just one week. It made me feel like I was the only customer in the shop, I was Impressed. I had some questions since I picked my car up and have received an answer immediately.

Again Thank you Scott and you have gain a new customer.

Ricardo Parsons

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.

I cannot get over the amazing customer service that your company provides! I have never heard of an auto shop providing a rental car for a customer because the shuttle service was occupied! Then to get my car washed on top of it! I love the fact that you guys are partnering up with Toys for Tots for the holiday season. That says a lot about the kind of people that you are. Thank you and you can be sure that I will recommend your auto service to everyone with great confidence!

5
★★★★★

I cannot get over the amazing customer service that your company provides! I have never heard of an auto shop providing a rental car for a customer because the shuttle service was occupied! Then to get my car washed on top of it! I love the fact that you guys are partnering up with Toys for Tots for the holiday season. That says a lot about the kind of people that you are. Thank you and you can be sure that I will recommend your auto service to everyone with great confidence!

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.

Quality 1 is Number one! My experience from the time I called to make an appointment to the next evening when my car was ready as promised was one of excellence in service! Quality 1 arranged for a $10 per day rental car and I was on my way within 10 minutes. My car drives like it is brand new and was washed and looks new too! The facility is clean and comfortable with the new waiting area. And as always Scott and Jim are professional, honest and knowledgeable. Today I received a follow-up letter thanking me and checking on the service and bonus raffle tickets for a luxury cruise drawing in December! This does not happen at the Lexus dealership...only at Quality 1!

5
★★★★★

Quality 1 is Number one! My experience from the time I called to make an appointment to the next evening when my car was ready as promised was one of excellence in service! Quality 1 arranged for a $10 per day rental car and I was on my way within 10 minutes. My car drives like it is brand new and was washed and looks new too! The facility is clean and comfortable with the new waiting area. And as always Scott and Jim are professional, honest and knowledgeable. Today I received a follow-up letter thanking me and checking on the service and bonus raffle tickets for a luxury cruise drawing in December! This does not happen at the Lexus dealership...only at Quality 1!

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Scott at Quality 1 has been caring for my '91 Toyota Previa (328,000 miles), my '97 Previa (92,000 miles), my '85 Honda CRX (353,000 miles) and my '97 Nissan pickup (122,000 miles) since 1999. In probably two dozen visits, there was only one time when he couldn't find and fix an intermittent problem, and he didn't run up a huge bill playing guessing games. I have found his services to be first quality and reasonably priced. I've never known him to try to sell me something I didn't need, or charge me for something he didn't do. It's very comforting to know he's there when I need him.

5
★★★★★

Scott at Quality 1 has been caring for my '91 Toyota Previa (328,000 miles), my '97 Previa (92,000 miles), my '85 Honda CRX (353,000 miles) and my '97 Nissan pickup (122,000 miles) since 1999. In probably two dozen visits, there was only one time when he couldn't find and fix an intermittent problem, and he didn't run up a huge bill playing guessing games. I have found his services to be first quality and reasonably priced. I've never known him to try to sell me something I didn't need, or charge me for something he didn't do. It's very comforting to know he's there when I need him.

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Last year I happened upon your garage and have been pleased with the service and the customer service you conduct. I found you just in time for all the things that suddenly are going wrong with our can and van, as well as general maintenance. It has been a win-win situation - I'm confident in the job your guys do in a timely manner and you have won a returning customer. I have also recommended your shop to several of my friends.

5
★★★★★

Last year I happened upon your garage and have been pleased with the service and the customer service you conduct. I found you just in time for all the things that suddenly are going wrong with our can and van, as well as general maintenance. It has been a win-win situation - I'm confident in the job your guys do in a timely manner and you have won a returning customer. I have also recommended your shop to several of my friends.

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Message from Quality 1 Auto Svc

VOTED BEST AUTO REPAIR IN TEMECULA CALIFORNIA



Finest Auto Repair in Temecula. Best Auto repair and service facility in the Temecula area. No need to bring you vehicle to the dealership, we are " Your Dealership Alternative". We can perform ALL of you factory recommended services much less expensively than the dealership, and we are really nice people too! We have a beautiful, beautiful waiting room. We have the best warranty in the the whole Inland Empire: 3 yr. or 36,000 miles ( triple the warranty of any other independent repair shop or dealerships). Nationwide warranty. Free shuttle rides to work or home. Loaner cars available. You can drop off or pick up your vehicle 24 hours a day. If you are looking for the best place to get your vehicle serviced or repaired and you live in the Temecula area call Scott or Steve at (951) 296-1222.



Voted BEST AUTO REPAIR FACILITY IN THE TEMECULA AREA!



They are the finest Auto repair shop in Temecula

100% Satisfaction Guarantee!!l



Our Technicians are Master Certified and we are so confident in his work that we will give you a 3yr, 36,000 mile warranty on his work!!





Website: http://www.quality1autoservice.com/



(951) 296-1222





(951) 296-1222

More about Quality 1 Auto Svc

VOTED BEST AUTO REPAIR IN TEMECULA CALIFORNIA Finest Auto Repair in Temecula. Best Auto repair and service facility in the Temecula area. No need to bring you vehicle to the dealership, we are " Your Dealership Alternative". We can perform ALL of you fac

 

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