Apartment Rentals
4500 Truxel Rd
Sacramento, CA 95834
916-419-6690
If you want your sanity, don't think of moving to Granite Pointe! We have had a terrible experience here and are very unhappy. When we were first moving in, we made sure to ask if there was access to HD TV because we had just bought a huge plasma HD TV. The office assurred us that this was available and gave us the information. We later found out that we could not have our choice of cable carriers (we love comcast), but we were forced to contact Direct TV. We then called Direct TV, and set up an account. The maintence guys came to our apartment FOUR different times, each time with a new excuse of why they could not connect our service and put up a dish, after we had already paid for it. Apparently, the location of our apartment was facing west, and only the apartments facing south could get the signal from the dish. They refused to mount the dish to the apartment because the office would not allow it. We had to once again change service to a brand new option, ATT U-verse. After hundreds of dollars lost with initiating services with different companies, low and behold, the neighbor across the way has a dish mounted on the building!!!! We were appalled that the office would allow this dish to stay up when we had spent hundreds of dollars trying to do the same thing. Months after the neighbor's dish went up, and with the office well aware of the situation, nothing has been done. We were blatantly lied to and brushed off. This is not the only problem that we have had here. I can identify at least 5 more issues that the office was incompetent with and did not follow through with the kind of service that you would expect from paying this much money. I would not recommend Granite Pointe to anyone. I would say the exact opposite- if you want to save headaches and your hard earned money, then don't move in here. I want to save others from going through the numerous problems that we have been subjected to.
1If you want your sanity, don't think of moving to Granite Pointe! We have had a terrible experience here and are very unhappy. When we were first moving in, we made sure to ask if there was access to HD TV because we had just bought a huge plasma HD TV. The office assurred us that this was available and gave us the information. We later found out that we could not have our choice of cable carriers (we love comcast), but we were forced to contact Direct TV. We then called Direct TV, and set up an account. The maintence guys came to our apartment FOUR different times, each time with a new excuse of why they could not connect our service and put up a dish, after we had already paid for it. Apparently, the location of our apartment was facing west, and only the apartments facing south could get the signal from the dish. They refused to mount the dish to the apartment because the office would not allow it. We had to once again change service to a brand new option, ATT U-verse. After hundreds of dollars lost with initiating services with different companies, low and behold, the neighbor across the way has a dish mounted on the building!!!! We were appalled that the office would allow this dish to stay up when we had spent hundreds of dollars trying to do the same thing. Months after the neighbor's dish went up, and with the office well aware of the situation, nothing has been done. We were blatantly lied to and brushed off. This is not the only problem that we have had here. I can identify at least 5 more issues that the office was incompetent with and did not follow through with the kind of service that you would expect from paying this much money. I would not recommend Granite Pointe to anyone. I would say the exact opposite- if you want to save headaches and your hard earned money, then don't move in here. I want to save others from going through the numerous problems that we have been subjected to.