My Computer Mechanic

★★★★☆
39.3908 -104.851
Map and Directions to My Computer Mechanic

303-663-9082

1077 Whispering Oak Dr

Castle Rock, CO

80104

Get Directions Photos
4.3636365 11
Hi! Sign in to let us know how My Computer Mechanic was?
Write a Review
Reviews 1 - 11 of 11.
.

I've been using My Computer Mechanic for about six years for my small business. There are plenty of competitors out there and I wouldn't have stuck around if I wasn't fully satisfied.

I have brought in a wide range of challenging problems and never doubt that they'll be fixed. Prices are competitive and the quality is excellent.

I am not a techie, don't speak the language and don't trust those who intentionally baffle me with technical BS. Some technical support folks take joy in little power trips to make that pesky customer feel like a moron.

Not MCM. From the get-go I have appreciated the extra steps MCM takes to explain stuff clearly (in English). Alternatives and options are clearly laid out and frequently MCM has gone beyond the call of duty in supporting me and my business.

4
★★★★☆

I've been using My Computer Mechanic for about six years for my small business. There are plenty of competitors out there and I wouldn't have stuck around if I wasn't fully satisfied.

I have brought in a wide range of challenging problems and never doubt that they'll be fixed. Prices are competitive and the quality is excellent.

I am not a techie, don't speak the language and don't trust those who intentionally baffle me with technical BS. Some technical support folks take joy in little power trips to make that pesky customer feel like a moron.

Not MCM. From the get-go I have appreciated the extra steps MCM takes to explain stuff clearly (in English). Alternatives and options are clearly laid out and frequently MCM has gone beyond the call of duty in supporting me and my business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

excellent service, fast, efficient, productive... got it done right the first time. have used them for almost 10 years now... was a referral from a friend who appreciated their work as well. jere terrill is my "go-to computer fix-it" guy.

5
★★★★★

excellent service, fast, efficient, productive... got it done right the first time. have used them for almost 10 years now... was a referral from a friend who appreciated their work as well. jere terrill is my "go-to computer fix-it" guy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our company has been using My Computer Mechanic for at least four years. While we are a small company, we have appreciated that Jerry Terrell and his employees treat us as if we are their most important customer. They make every effort to be responsive to our needs, while providing expert service with knowledgeable technicians. Like any company, they don't know everything, but the few times they have not had an immediate answer for a particular problem, they find the answer and get back with us in short order.Their prices are competitive, but most importantly they are honest and can be trusted in every way. We will continue to use them well into the future.

4
★★★★☆

Our company has been using My Computer Mechanic for at least four years. While we are a small company, we have appreciated that Jerry Terrell and his employees treat us as if we are their most important customer. They make every effort to be responsive to our needs, while providing expert service with knowledgeable technicians. Like any company, they don't know everything, but the few times they have not had an immediate answer for a particular problem, they find the answer and get back with us in short order.Their prices are competitive, but most importantly they are honest and can be trusted in every way. We will continue to use them well into the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have nothing but great things to say about MCM. We have used MCM for about 6 years now and have had Jere successfully address just about every computer problem known to mankind. He has rebuilt, repaired, and replaced damaged systems for us as quick as possible and at reasonable price. MCM's service is responsive and polite to a fault. Jere's advice is sound and practical and his computer mechanic newsletter and updates are invaluable in deciphering what's important to know in new computer technology and virus info. Jere will be our choice for a new desk top system as we have the utmost confidence in his ability to give us the best product for the best price. We highly recommend MCM's services to anyone who wants the job done right the first time!

5
★★★★★

We have nothing but great things to say about MCM. We have used MCM for about 6 years now and have had Jere successfully address just about every computer problem known to mankind. He has rebuilt, repaired, and replaced damaged systems for us as quick as possible and at reasonable price. MCM's service is responsive and polite to a fault. Jere's advice is sound and practical and his computer mechanic newsletter and updates are invaluable in deciphering what's important to know in new computer technology and virus info. Jere will be our choice for a new desk top system as we have the utmost confidence in his ability to give us the best product for the best price. We highly recommend MCM's services to anyone who wants the job done right the first time!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My Computer Mechanic has been the computer repair and computer source for me personnally and for my company Summit Mortgage. Jere, the chief wrench, has been more than supportive when questions or problems arise for my personal system. He and his team, which is backed up by Microsoft, has solved and often times given ways to do things better for our company. My computer mechanic solved problems with communications with our home office and retreiving data from damaged hard drives.

Jere and staff have built me a home computer that I can either work from home or from my office. My wife uses it with her real estate business and I also with my mortgage and construction businesses.

If you have a problem with your computer, you can depend on My Computer Mechanic to resolve the problem as well as keep you updated on the latest virus protections.

John K.

5
★★★★★

My Computer Mechanic has been the computer repair and computer source for me personnally and for my company Summit Mortgage. Jere, the chief wrench, has been more than supportive when questions or problems arise for my personal system. He and his team, which is backed up by Microsoft, has solved and often times given ways to do things better for our company. My computer mechanic solved problems with communications with our home office and retreiving data from damaged hard drives.

Jere and staff have built me a home computer that I can either work from home or from my office. My wife uses it with her real estate business and I also with my mortgage and construction businesses.

If you have a problem with your computer, you can depend on My Computer Mechanic to resolve the problem as well as keep you updated on the latest virus protections.

John K.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have used My Computer Mechanic for several years and have always been very pleased with their excellent customer service and help with computer problems. Jere and assistants are people of highest integrity and ethics which are often in short supply in the world. We highly recommend calling My Computer Mechanic for all of your computer technology issues.

5
★★★★★

We have used My Computer Mechanic for several years and have always been very pleased with their excellent customer service and help with computer problems. Jere and assistants are people of highest integrity and ethics which are often in short supply in the world. We highly recommend calling My Computer Mechanic for all of your computer technology issues.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I??d like to give My Computer Mechanic an enthusiastic pat on the back. They have been the computer technology vendor for my two companies, Hansen Glass and Colorado Commercial Glass, for the last six years. I feel so lucky to have found them after dealing with a couple other companies who were not responsive enough to our needs. They have provided our server, workstations, networks, software, peripherals and maintenance. They have also provided the same for my home network. They are knowledgeable, reliable, and extremely helpful and friendly ?? no matter how many dumb questions I ask. They have even interfaced with the technical people at the supplier of my proprietary glass industry software to resolve some of that vendor??s technical issues. I??m extremely pleased with My Computer Mechanic??s expertise and service, and highly endorse them.

5
★★★★★

I??d like to give My Computer Mechanic an enthusiastic pat on the back. They have been the computer technology vendor for my two companies, Hansen Glass and Colorado Commercial Glass, for the last six years. I feel so lucky to have found them after dealing with a couple other companies who were not responsive enough to our needs. They have provided our server, workstations, networks, software, peripherals and maintenance. They have also provided the same for my home network. They are knowledgeable, reliable, and extremely helpful and friendly ?? no matter how many dumb questions I ask. They have even interfaced with the technical people at the supplier of my proprietary glass industry software to resolve some of that vendor??s technical issues. I??m extremely pleased with My Computer Mechanic??s expertise and service, and highly endorse them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have nothing but good things to say about My Computer Mechanic. I have known him for about ten years. He has serviced my computers at home for a good portion of that time. When I opened my own business he was very helpful in getting everything we needed to run smoothly. I have had no trouble at all with getting information or training needed. He knows what he's talking about. His staff has been very helpful as well. Any time I have needed maintenance or repairs, the service has been prompt, efficient, knowledgeable and competitively priced. I would highly recommend these services to anyone.

5
★★★★★

I have nothing but good things to say about My Computer Mechanic. I have known him for about ten years. He has serviced my computers at home for a good portion of that time. When I opened my own business he was very helpful in getting everything we needed to run smoothly. I have had no trouble at all with getting information or training needed. He knows what he's talking about. His staff has been very helpful as well. Any time I have needed maintenance or repairs, the service has been prompt, efficient, knowledgeable and competitively priced. I would highly recommend these services to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

He claims to have an entire staff...that's one young kid and his wife who has trouble returning phone calls! This review is in response to a review he has written from a positive review he got, he just doesn't understand customer service and timing in doing the right the first time! THIS IS A FOLLOW UP TO MY LAST REVIEW....THIS BUSINESS IS DEFINITELY FRAUDULENT IN THEIR DEALINGS...THEY HAVE NOW OFFERED TO GIVE ME BACK BY COMPUTER, AT LEAST THAT'S WHAT MY ATTORNEY THINKS, PROVIDING I PAY THEM MONEY AND ALL I WOULD GET BACK WAS THE ORIGINAL MACHINE WITHOUT ANY FIXES OR WARRANTY WORK AS IN REPLACING A BAD PROCESSOR WITH A 3 YEAR WARRANTY. IN ADDITION THEY HAVE FORMATTED MY HARD DISC AND WHO KNOWS WHAT ELSE. THEY HAVE ALSO ASKED FOR A RETRACTION OF THESE COMMENTS, WHICH ARE TRUE AND FACTUAL.

1
★☆☆☆☆

He claims to have an entire staff...that's one young kid and his wife who has trouble returning phone calls! This review is in response to a review he has written from a positive review he got, he just doesn't understand customer service and timing in doing the right the first time! THIS IS A FOLLOW UP TO MY LAST REVIEW....THIS BUSINESS IS DEFINITELY FRAUDULENT IN THEIR DEALINGS...THEY HAVE NOW OFFERED TO GIVE ME BACK BY COMPUTER, AT LEAST THAT'S WHAT MY ATTORNEY THINKS, PROVIDING I PAY THEM MONEY AND ALL I WOULD GET BACK WAS THE ORIGINAL MACHINE WITHOUT ANY FIXES OR WARRANTY WORK AS IN REPLACING A BAD PROCESSOR WITH A 3 YEAR WARRANTY. IN ADDITION THEY HAVE FORMATTED MY HARD DISC AND WHO KNOWS WHAT ELSE. THEY HAVE ALSO ASKED FOR A RETRACTION OF THESE COMMENTS, WHICH ARE TRUE AND FACTUAL.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Nicholas P's review is a farce, he has NEVER been a customer of my business using this name. We are NOT a one man shop or a small business. My Computer Mechanic is one of the largest IT consultants in Douglas County and we have a staff of technicians being overseen by a certified engineer. We specialize in home, home offices and small businesses. I was approached on the phone by someone from this site offering to put my company at the top of the page for $75.00/month. Please be careful relying on any of the reviews on this site.

5
★★★★★

Nicholas P's review is a farce, he has NEVER been a customer of my business using this name. We are NOT a one man shop or a small business. My Computer Mechanic is one of the largest IT consultants in Douglas County and we have a staff of technicians being overseen by a certified engineer. We specialize in home, home offices and small businesses. I was approached on the phone by someone from this site offering to put my company at the top of the page for $75.00/month. Please be careful relying on any of the reviews on this site.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 3 people found this review helpful.

.

One man show. If you need a computer fixed this guy is great. very small business though so sometimes theres a short wait. Staff is very friendly and does a great job.

4
★★★★☆

One man show. If you need a computer fixed this guy is great. very small business though so sometimes theres a short wait. Staff is very friendly and does a great job.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.