Little Baja Garden & Design

★★★☆☆
  • 3033 W Ford Ave

    Las Vegas, NV 89139

    Map & Directions
  • 702-407-0020

About Little Baja Garden & Design

Details
3.4667 15
Hi! Sign in to let us know how Little Baja Garden & Design was?
Write a Review
.

Company don't even deserve a single star I use to shop here I wanted four custom columns I went in person they scheduled some thing no body ever showed up I called no call backs finally I send them an email and today they called back a lady with a huge attitude Ho* you are calling back for my business with an attitude and you want me to jump and bend backwards for you to top it off and when I tell you I don't appreciate your attitude you want to get crazy go screw your clay learn to run a business and when I answer with my company don't hang up then call back you need to stop playing

1
★☆☆☆☆

Company don't even deserve a single star I use to shop here I wanted four custom columns I went in person they scheduled some thing no body ever showed up I called no call backs finally I send them an email and today they called back a lady with a huge attitude Ho* you are calling back for my business with an attitude and you want me to jump and bend backwards for you to top it off and when I tell you I don't appreciate your attitude you want to get crazy go screw your clay learn to run a business and when I answer with my company don't hang up then call back you need to stop playing

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Company don't even deserve a single star I use to shop here I wanted four custom columns I went in person they scheduled some thing no body ever showed up I called no call backs finally I send them an email and today they called back a

3
★★★★★

Company don't even deserve a single star I use to shop here I wanted four custom columns I went in person they scheduled some thing no body ever showed up I called no call backs finally I send them an email and today they called back a

.

My name is Sheree and I have purchased thousands of dollars of product from Little Baja over the last two years. I have never had any type of problem with anything I have purchased.
A year ago I purchased two tall clay pots covered in wrought iron work into which I was to cement in two tall topiaries. After taking the pots and topiaries to an expert asking for advice on how to tackle this project, I was told that the pots were too high and once the topiaries were in place they would be completely unstable and blow over in the wind and break.
I checked the Little Baja web site for reviews on return policy and found an awful post, which I must admit put me right off speaking with one of the members of staff and decided that if that person was there, we would just go home and come back another day.
As usual we were met by Emma, smiling, happy to see us again and chatting away about all the latest arrivals. I spoke to her about my pots being too tall and about my concerns after reading the damaging review on the internet. Especially after so much time had gone by!
Emma said, ??it??s fine, let??s go find a couple of pots that will work and I will refund you the rest.
I guess the moral of this story is:-
Do not believe everything you read on the internet, as it is not always true, and remember no matter how far you go to rectify a situation, there are always some people you cannot please!
Thanks Emma and Wendy, from Sheree and Steve in Canada

5
★★★★★

My name is Sheree and I have purchased thousands of dollars of product from Little Baja over the last two years. I have never had any type of problem with anything I have purchased.
A year ago I purchased two tall clay pots covered in wrought iron work into which I was to cement in two tall topiaries. After taking the pots and topiaries to an expert asking for advice on how to tackle this project, I was told that the pots were too high and once the topiaries were in place they would be completely unstable and blow over in the wind and break.
I checked the Little Baja web site for reviews on return policy and found an awful post, which I must admit put me right off speaking with one of the members of staff and decided that if that person was there, we would just go home and come back another day.
As usual we were met by Emma, smiling, happy to see us again and chatting away about all the latest arrivals. I spoke to her about my pots being too tall and about my concerns after reading the damaging review on the internet. Especially after so much time had gone by!
Emma said, ??it??s fine, let??s go find a couple of pots that will work and I will refund you the rest.
I guess the moral of this story is:-
Do not believe everything you read on the internet, as it is not always true, and remember no matter how far you go to rectify a situation, there are always some people you cannot please!
Thanks Emma and Wendy, from Sheree and Steve in Canada

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased two pagodas for our home and promised home delivery on 24 March but no latter than 1 April depending on shipment. No delivery was made and no attempt to contact us in reference to the delivery. We called on 4 April to

3
★★★★★

We purchased two pagodas for our home and promised home delivery on 24 March but no latter than 1 April depending on shipment. No delivery was made and no attempt to contact us in reference to the delivery. We called on 4 April to

.

Brough my thanksgiving guests to Little Baja just to browse but instead we found a perfect christmas gift for both mom and dad, a wall fountain made to look like riverrock for dad's garden and mom got a beautiful set of mouthblown margarita glasses, by the way our friend got a birdbath. I recommend Little Baja to anyone looking for a great way to spend the day or for a holiday gift.

5
★★★★★

Brough my thanksgiving guests to Little Baja just to browse but instead we found a perfect christmas gift for both mom and dad, a wall fountain made to look like riverrock for dad's garden and mom got a beautiful set of mouthblown margarita glasses, by the way our friend got a birdbath. I recommend Little Baja to anyone looking for a great way to spend the day or for a holiday gift.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Sad to say. After many purchases, $200 purchase of three outside pots that fell apart was not honored for return or exchange. We could not even agree on a fair settlement. Had the pots for 8 months, had original receipt but best offer from Little Baja was 50% off next purchase. Totally unfair and unacceptable. They lost a long time customer. Remember what you buy there may not be returnable.:-(

1
★☆☆☆☆

Sad to say. After many purchases, $200 purchase of three outside pots that fell apart was not honored for return or exchange. We could not even agree on a fair settlement. Had the pots for 8 months, had original receipt but best offer from Little Baja was 50% off next purchase. Totally unfair and unacceptable. They lost a long time customer. Remember what you buy there may not be returnable.:-(

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

Little Baja will always attempt to satisfy any customer compaint with a positive outcome, unfortunatley the water in Las Vegas is so harsh that Little Baja cannot guarantee the life of pottery nor can Little Baja receive any compensation from its suppliers if a problem arises. Little Baja actually has printed on their receipt a notation advising the customers of this fact. The offer of 50% off on additional merchandise was more than fair as Little Baja sold this merchandise originally at a discounted price to begin with and 50% off in the future would have certainly been offering a fair and equitable solution to this problem.
.

MY HUSBAND AND I JUST VISITED LITTLE BAJA AFTER COMPARING PRICES AND SERVICES FROM OTHER GARDEN CENTERS... LITTLE BAJA IS STILL THE LEADER, THEY STILL CARRY FOUNTAINS POTTERY, FURNITURE AND MY PERSONAL FAVORITE HAND BLOWN GLASSES, AND FOR THOSE OF YOU THAT LOVE THE LOOK OF CANTERA STONE THEY HAVE THE BIGGEST SELECTION IN OUR SURROUNDING STATES. bOTTOM LINE IS THAT WE HAD DECIDED ON A BEAUTIFUL FOUNTAIN AND COULDNT STOP THERE WE HAD ENDED UP ALMOST FILLING THE WHOLE YARD IN ONE TRIP :) THEY ARE VERY NICE PEOPLE VERY DOWN TO EARTH AND EASY TO WORK WITH.. IT WASNT AT ALL LIKE A CAR DEALERSHIP WERE ITS A BIG RUSH TO SELL YOU SOMETHING. AND BEST OF ALL I DIDNT HAVE TO PAY FOR DELIVERY... IT WAS FREE!!!!

2
★★★★★

MY HUSBAND AND I JUST VISITED LITTLE BAJA AFTER COMPARING PRICES AND SERVICES FROM OTHER GARDEN CENTERS... LITTLE BAJA IS STILL THE LEADER, THEY STILL CARRY FOUNTAINS POTTERY, FURNITURE AND MY PERSONAL FAVORITE HAND BLOWN GLASSES, AND FOR THOSE OF YOU THAT LOVE THE LOOK OF CANTERA STONE THEY HAVE THE BIGGEST SELECTION IN OUR SURROUNDING STATES. bOTTOM LINE IS THAT WE HAD DECIDED ON A BEAUTIFUL FOUNTAIN AND COULDNT STOP THERE WE HAD ENDED UP ALMOST FILLING THE WHOLE YARD IN ONE TRIP :) THEY ARE VERY NICE PEOPLE VERY DOWN TO EARTH AND EASY TO WORK WITH.. IT WASNT AT ALL LIKE A CAR DEALERSHIP WERE ITS A BIG RUSH TO SELL YOU SOMETHING. AND BEST OF ALL I DIDNT HAVE TO PAY FOR DELIVERY... IT WAS FREE!!!!

.

Buyer Beware:

Last year I bought two fountains from Little Baja.

One was a yard fountain that was not holding water. I called Little Baja and told them that the bowl was losing water. They dispatched two service techs at a cost of $100.00 each. The techs pulled my drip system out of the bowl and secured it to the top of the bowl telling me that the drip system acts like a siphon and draws water out of the fountain when it is placed directly in the water. I had just installed the drip system and had explained this to Little Baja when I scheduled the appointment. Why didn??t they tell me this over the phone and save me $200.00.

Last week my wall fountain stopped working. This fountain, like my yard fountain, is only one year old and is rarely turned on. Little Baja said I most likely needed a new pump that would require three service techs due to the large size of this wall fountain. I was quoted a price of $100.00 for each tech, in addition to the $89.00 cost of the pump. The two techs came and in less than ten minutes one of them reached under the fountain and replaced the pump and proceeded to charge me $389.00. I called Wendy at Little Baja and said I was charged for three techs when only tow came to my home. She said that the techs cost $150.00 each and that no error had been made. I reiterated the price that was quoted over the phone and she said ??that girl is new and does not know the prices.? What a rip-off!

Word of caution?if you buy a fountain from Little Baja never have them service it, and it will need plenty of service.

1
★☆☆☆☆

Buyer Beware:

Last year I bought two fountains from Little Baja.

One was a yard fountain that was not holding water. I called Little Baja and told them that the bowl was losing water. They dispatched two service techs at a cost of $100.00 each. The techs pulled my drip system out of the bowl and secured it to the top of the bowl telling me that the drip system acts like a siphon and draws water out of the fountain when it is placed directly in the water. I had just installed the drip system and had explained this to Little Baja when I scheduled the appointment. Why didn??t they tell me this over the phone and save me $200.00.

Last week my wall fountain stopped working. This fountain, like my yard fountain, is only one year old and is rarely turned on. Little Baja said I most likely needed a new pump that would require three service techs due to the large size of this wall fountain. I was quoted a price of $100.00 for each tech, in addition to the $89.00 cost of the pump. The two techs came and in less than ten minutes one of them reached under the fountain and replaced the pump and proceeded to charge me $389.00. I called Wendy at Little Baja and said I was charged for three techs when only tow came to my home. She said that the techs cost $150.00 each and that no error had been made. I reiterated the price that was quoted over the phone and she said ??that girl is new and does not know the prices.? What a rip-off!

Word of caution?if you buy a fountain from Little Baja never have them service it, and it will need plenty of service.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

It is unfortunate that this customer was unhappy with the repair service Little Baja supplied but Little Baja cannot be held responsible for any problems that occured a year after the purchase. Pricing for service calls is predicated on estimated time and labor . It is not an exact science but certainly Little Baja attempts to be fair on any repair work they preform. In any event hopefully this customer is now enjoying the fountains they purchased.
.

Little Baja sells junk! We purchased a large vase in February 2009 for $107. This vase sits on the sidewalk as part of our desert landscape. The vase started to disentegrate in October and November, handle just fell off, paint falling off, big hold just opened in the side. Went back to Little Baja to ask about this and was told "I will get nothing for this on my end, I can sell you another for half price" R U Kidding!!!!

With Little Baja - Caveat Emptor is the rule to follow.

1
★☆☆☆☆

Little Baja sells junk! We purchased a large vase in February 2009 for $107. This vase sits on the sidewalk as part of our desert landscape. The vase started to disentegrate in October and November, handle just fell off, paint falling off, big hold just opened in the side. Went back to Little Baja to ask about this and was told "I will get nothing for this on my end, I can sell you another for half price" R U Kidding!!!!

With Little Baja - Caveat Emptor is the rule to follow.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Little Baja is fortunate enough to sell thousands of pieces of pottery per year. Little Baja cannot explain this incident but possibly this pot sat in irrigation which caused it to deteriorate. Surely Little Baja would have tried to correct any problems that were within there control. All merchandise is sold at a discounted price and therefore Little Baja cannot offer replacements at anymore than 50% off as that would be less than cost. None the less Little Baja wishes this customer well
.

I live only a few miles from Little Baja, so go there when I need something for the back or front yard, and I almost always walk away with something moderately priced that looks nice. Don't expect any big bargains. They _always_ tells me that I am getting a "20% discount", so don't take the price tags as gospel (I would respect them more if they were upfront about the prices instead of trying to make you think you are getting a bargain). The staff has always been helpful and friendly. The selection is about as good as it gets: acres and acres of fountains, statuary, pots, planters, tables, chairs, benches, tiles, vases, dried flowers and branches, wall hangings, decorative screens, indoor and outdoor decor, even oversize rusty metal animals. It's fun just to browse, and it's a welcome alternative to the big box stores.

4
★★★★☆

I live only a few miles from Little Baja, so go there when I need something for the back or front yard, and I almost always walk away with something moderately priced that looks nice. Don't expect any big bargains. They _always_ tells me that I am getting a "20% discount", so don't take the price tags as gospel (I would respect them more if they were upfront about the prices instead of trying to make you think you are getting a bargain). The staff has always been helpful and friendly. The selection is about as good as it gets: acres and acres of fountains, statuary, pots, planters, tables, chairs, benches, tiles, vases, dried flowers and branches, wall hangings, decorative screens, indoor and outdoor decor, even oversize rusty metal animals. It's fun just to browse, and it's a welcome alternative to the big box stores.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Little Baj appreciates your positive comments and welcomes them. Don't be a stranger
.

After shopping around (and boy did we look) my husband and I finally found the perfect fountain and tile table set for our back yard. We were surprised to also find beautiful wall hangings. When we get our plants We look forward going back because they have a great selection of pots. We were even more thrilled to find out that they always offer free delivery. Great prices and friendly staff.

2
★★★★☆

After shopping around (and boy did we look) my husband and I finally found the perfect fountain and tile table set for our back yard. We were surprised to also find beautiful wall hangings. When we get our plants We look forward going back because they have a great selection of pots. We were even more thrilled to find out that they always offer free delivery. Great prices and friendly staff.

Pros: best prices, selection and service

Cons: hot in the summer time

.

Started out that I think there is a small leak in my fountain as there is always a small pool of water next to it. Was told that they could easily and inexpensively fix it. Policy is that to get an estimate you must pay $150 which will be used for the repair. The trouble was when they came out, they let themselves into my yard-did not ring bell or knock on door so we never knew they were there. They came back with a ridiculous estimate of thousands of dollars and insulted my fountain stating it was pieced together. They gave me no written estimate. I called to complain and spoke with a rude woman named wendy who hung up on me, yelled at me, lied to me , etc. Basically this is a scam to get the $150 and keep it. These people are beyond rude,

0
★☆☆☆☆

Started out that I think there is a small leak in my fountain as there is always a small pool of water next to it. Was told that they could easily and inexpensively fix it. Policy is that to get an estimate you must pay $150 which will be used for the repair. The trouble was when they came out, they let themselves into my yard-did not ring bell or knock on door so we never knew they were there. They came back with a ridiculous estimate of thousands of dollars and insulted my fountain stating it was pieced together. They gave me no written estimate. I called to complain and spoke with a rude woman named wendy who hung up on me, yelled at me, lied to me , etc. Basically this is a scam to get the $150 and keep it. These people are beyond rude,

Pros: Large business

Cons: scam artists, rude, poor customer service

.

Great pottery and decorating items. The garden furniture and anything to decorate you can imagine I could get lost in this place for hours. The prices are in the median range but they do have sales!

PROS: great place to browse
CONS: you cant leave without wanting evderything.

5
★★★★★

Great pottery and decorating items. The garden furniture and anything to decorate you can imagine I could get lost in this place for hours. The prices are in the median range but they do have sales!

PROS: great place to browse
CONS: you cant leave without wanting evderything.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

thank you so much for posting your comments, please come back we are always getting new items in stock.
.

This place has to be one of the largest pottery store I have ever been to. They have so many stuffs such as furnitures, fountians, planters, stones and etc. Endless styles and colors. Everyone is very friendly and the price is great. The atmosphere is very relaxing.

4
★★★★☆

This place has to be one of the largest pottery store I have ever been to. They have so many stuffs such as furnitures, fountians, planters, stones and etc. Endless styles and colors. Everyone is very friendly and the price is great. The atmosphere is very relaxing.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Maybe others will agree or maybe I'm just cheap, but I think that Little Baja is a little overpriced. They have really great stuff and I love walking around there, but when it comes time to lay out some money and buy something I always take a pass. I like their oversized pots, but what I was really looking for were columns. They had some, but not too many. Also for a place that's very easy to see from the highway, I always seem to have a little trouble getting to them. The staff there have always been very friendly to me when I asked them questions. I'm sure many homes throughout the valley are decorated with their stuff, but I'm still waiting for a sale.

3
★★★☆☆

Maybe others will agree or maybe I'm just cheap, but I think that Little Baja is a little overpriced. They have really great stuff and I love walking around there, but when it comes time to lay out some money and buy something I always take a pass. I like their oversized pots, but what I was really looking for were columns. They had some, but not too many. Also for a place that's very easy to see from the highway, I always seem to have a little trouble getting to them. The staff there have always been very friendly to me when I asked them questions. I'm sure many homes throughout the valley are decorated with their stuff, but I'm still waiting for a sale.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

Thank you for your comments, please check our website www.littlebajalasvegas.com for internet specials.

Message from Little Baja Garden & Design

Little Baja considers the cusotmer to be the most valuable asset a business can have and looks forward to making each and every one a regular visitor and friend.

More about Little Baja Garden & Design

Little Baja has over 5 acres of inventory including but not limited to fountains both imported and domestic, statuary, pottery, home decor, accessories. wrought iron and blown glass. Building materials are our speciality such as columns, moulding and fireplace mantles all carved in quarried cantera stone.

 

Wait, you're the expert.

If you've been to or used Little Baja Garden & Design, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review