Pilot Butte Drive In

★★★★☆
  • 917 NE Greenwood Ave

    Bend, OR 97701

    Map & Directions
  • 541-382-2972

About Pilot Butte Drive In

Food

Food
More choices in Bend:
Resultset_next

Cork

150 NW Oregon Ave Bend, OR

Resultset_next

Pine Tavern Restaurant

967 NW Brooks St Bend, OR

4.1429 14
Hi! Sign in to let us know how Pilot Butte Drive In was?
Write a Review
.

Come into the restaurant - only one there (two other people were finishing up their meal) and ordered my meal. About 10 minutes later, I see the cook put my order up.

20 minutes later, they finally call my number (overheard the one gal ask "Why is this sitting here?". You guessed it - STONE COLD. Asked them to fix me a meal that was more than room temperature.

Instead of apologizing and fixing me another meal that was more appropriate, I get the "Well what do you want US to do?" I replied that I would like either another meal or my money back. This time, I get an attitude from the fat guy behind the counter - "What is your problem?". EXCUSE ME!!!!?

So instead of getting my order remade and hot OR getting my money back, I get NOTHING instead.

Bottom Line: $11.00+ dollar cup of mediocre coffee.......

NOT THE FIRST TIME I'VE HAD HORRIBLE CUSTOMER SERVICE IN THIS JOINT.

Was in a month ago in the drive up with 3 elderly handicapped people in the car and was totally IGNORED by the staff for 10 minutes. Finally drove off and went elsewhere then. The so-called "Manager" that answered the phone later, claimed he would "Make it right" with us. Never did......

TRY THE WEST SIDE LOCATION - THEY SEEM A LITTLE MORE ON THE BALL.

1
★☆☆☆☆

Come into the restaurant - only one there (two other people were finishing up their meal) and ordered my meal. About 10 minutes later, I see the cook put my order up.

20 minutes later, they finally call my number (overheard the one gal ask "Why is this sitting here?". You guessed it - STONE COLD. Asked them to fix me a meal that was more than room temperature.

Instead of apologizing and fixing me another meal that was more appropriate, I get the "Well what do you want US to do?" I replied that I would like either another meal or my money back. This time, I get an attitude from the fat guy behind the counter - "What is your problem?". EXCUSE ME!!!!?

So instead of getting my order remade and hot OR getting my money back, I get NOTHING instead.

Bottom Line: $11.00+ dollar cup of mediocre coffee.......

NOT THE FIRST TIME I'VE HAD HORRIBLE CUSTOMER SERVICE IN THIS JOINT.

Was in a month ago in the drive up with 3 elderly handicapped people in the car and was totally IGNORED by the staff for 10 minutes. Finally drove off and went elsewhere then. The so-called "Manager" that answered the phone later, claimed he would "Make it right" with us. Never did......

TRY THE WEST SIDE LOCATION - THEY SEEM A LITTLE MORE ON THE BALL.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Come into the restaurant - only one there (two other people were finishing up their meal) and ordered my meal. About 10 minutes later, I see the cook put my order up.

20 minutes later, they finally call my number (overheard the one gal

3
★★★★★

Come into the restaurant - only one there (two other people were finishing up their meal) and ordered my meal. About 10 minutes later, I see the cook put my order up.

20 minutes later, they finally call my number (overheard the one gal

.

Overpriced. Expect to pay $10 for a burger + $3 for fries + $2 for a soda. The burger was undercooked, greasy and served on a soggy bun. The staff, especially management was very discourteous -- first refusing to accept a local check and then swearing at my 5 year old daughter for asking for ketchup... What's the point of a drive-in that you have to walk inside of and wait in line for 10 minutes to order? Then wait another ten minutes to get your food? And don't expect quality from this joint.

0
★☆☆☆☆

Overpriced. Expect to pay $10 for a burger + $3 for fries + $2 for a soda. The burger was undercooked, greasy and served on a soggy bun. The staff, especially management was very discourteous -- first refusing to accept a local check and then swearing at my 5 year old daughter for asking for ketchup... What's the point of a drive-in that you have to walk inside of and wait in line for 10 minutes to order? Then wait another ten minutes to get your food? And don't expect quality from this joint.

.

It is a warm and inviting small establishment. The food always meets or excels expectations. Burger are Great!!! I would highly recommend Pilot Butte Drive In to all who would like a great breakfast or lunch at great price!

4
★★★★☆

It is a warm and inviting small establishment. The food always meets or excels expectations. Burger are Great!!! I would highly recommend Pilot Butte Drive In to all who would like a great breakfast or lunch at great price!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Pilot Butte Drive In is not only quick service, but the burgers are to die for. They are big in size and in taste. If you're craving a burger, Pilot Butte is your best bet, but you have to catch them before evening hours as the close quite early.

4
★★★★☆

Pilot Butte Drive In is not only quick service, but the burgers are to die for. They are big in size and in taste. If you're craving a burger, Pilot Butte is your best bet, but you have to catch them before evening hours as the close quite early.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great place always busy and always great. I get the same burger every time eventhough everything is great. Yummy shakes too and now they are open to 7 pm which is great for us that want to get stuff for dinner too.

4
★★★★☆

This is a great place always busy and always great. I get the same burger every time eventhough everything is great. Yummy shakes too and now they are open to 7 pm which is great for us that want to get stuff for dinner too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The best burgers anywhere! And one of the few ways to get me to do pilot butte, with the promise of the pilot butte drive in burger as a reward.

2
★★★★★

The best burgers anywhere! And one of the few ways to get me to do pilot butte, with the promise of the pilot butte drive in burger as a reward.

Pros: Ambience

Cons: sometimes parking is difficult

.

No doubt the best doggone burgers within a couple hundred miles radius. Period. Servings are huge, so you get what you pay for and than some. YUM!

2
★★★★☆

No doubt the best doggone burgers within a couple hundred miles radius. Period. Servings are huge, so you get what you pay for and than some. YUM!

Pros: Best burgers anywhere, good value for what you get

Cons: Parking during lunch hour...forgeddaboutit. It's that popular!

.

This is the line that comes after someone mentions the place..Huge burgers..like a dinner plate. and the feel of the old time burger place. Big on families list...soccer teams..little league..Yeah...you guessed it..very very crowded, very very noisy. Once was enough for me.

PROS: good dinner
CONS: way too crowded ..you feel as if you have to gulp your food!

4
★★★★☆

This is the line that comes after someone mentions the place..Huge burgers..like a dinner plate. and the feel of the old time burger place. Big on families list...soccer teams..little league..Yeah...you guessed it..very very crowded, very very noisy. Once was enough for me.

PROS: good dinner
CONS: way too crowded ..you feel as if you have to gulp your food!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hands down the best burger I've ever had. I've traveled the country and world and had some great burgers(but)this one is king. I even had one at a fair where they had a booth set up. Still awesome!!! Thanks pilote butte for that burger fix.

2
★★★★★

Hands down the best burger I've ever had. I've traveled the country and world and had some great burgers(but)this one is king. I even had one at a fair where they had a booth set up. Still awesome!!! Thanks pilote butte for that burger fix.

Pros: Garlic burger, Bacon burger, Giant burger

Cons: can't walk there, can't live inside, don't deliver

.

When you want a real hamburger, you go to the Pilot Butte Drive In. They have a size and style of burger for everyone. Enjoy!

2
★★★★★

When you want a real hamburger, you go to the Pilot Butte Drive In. They have a size and style of burger for everyone. Enjoy!

Pros: Good parking, Casual, Family

.

This place has the best burger I've ever had, in Oregon. I search for great burgers, wherever I go, and this is #1, in my book, for Oregon. My daughter told me about it, as she lives in Bend. She says, everyone in Bend, goes there for the best burger around. Why is it, that great Burger places, are generally 200 to 500 miles appart.
Don't worry, I know about Calamity Janes, and it's great also. Portland has nothing, great. L.A. does.
Seattle does.

2
★★★★★

This place has the best burger I've ever had, in Oregon. I search for great burgers, wherever I go, and this is #1, in my book, for Oregon. My daughter told me about it, as she lives in Bend. She says, everyone in Bend, goes there for the best burger around. Why is it, that great Burger places, are generally 200 to 500 miles appart.
Don't worry, I know about Calamity Janes, and it's great also. Portland has nothing, great. L.A. does.
Seattle does.

Pros: Awesome burgers., Great Hot Chocolate., Crowded

Cons: , Crowded

.

Good food, refills on hot chocolate with real whipped cream! Good cinnamon buns

2
★★★★★

Good food, refills on hot chocolate with real whipped cream! Good cinnamon buns

Pros: Good food, Clean, Good value

Cons: crowded at times

.

This is the best burger in Bend! I used to work in Bend with my manager who would always require me to come to Pilot Butte for lunch... make sure you're hungry!

2
★★★★★

This is the best burger in Bend! I used to work in Bend with my manager who would always require me to come to Pilot Butte for lunch... make sure you're hungry!

Pros: Burgers!, Breakfast!

Cons: always a line, seating limit @ times

 

Wait, you're the expert.

If you've been to or used Pilot Butte Drive In, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review