West Valley Hospital

★★★☆☆
  • 13677 W Mcdowell Rd

    Goodyear, AZ 85395

    Map & Directions
  • 623-882-1500

About West Valley Hospital

Categories
Hours
Mon. - Sun. 24 Hours

Health & Medical

Health & Medical
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I write this review now although I lost my 35 year old son in 2009 after he drove himself to this ER in very critical condition that was dismissed for various reasons and misdiagnoised. I write now because even though the court case was

1
★★★☆☆

I write this review now although I lost my 35 year old son in 2009 after he drove himself to this ER in very critical condition that was dismissed for various reasons and misdiagnoised. I write now because even though the court case was

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I had no problems when we have been here with our son for abdomen pain. Doctors and staff were very friendly. Ultrasound, CT and xray staff were very quick and friendly. I would definitely recommend this hospital to anyone who wanted care without the long waits of other hospitals in the valley.

5
★★★★★

I had no problems when we have been here with our son for abdomen pain. Doctors and staff were very friendly. Ultrasound, CT and xray staff were very quick and friendly. I would definitely recommend this hospital to anyone who wanted care without the long waits of other hospitals in the valley.

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I visited the er in April. They took good care of me but I will not return to this hospital because their billing department is a mess. First I called them to correct my address. This was not passed on to the doctor who cared for me.

1
★★★☆☆

I visited the er in April. They took good care of me but I will not return to this hospital because their billing department is a mess. First I called them to correct my address. This was not passed on to the doctor who cared for me.

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Recently, I went to West Valley for major surgery and I must say that the team on the 3 rd floor Ashley, Carolyn, Elva and others took very good care of me. This was my first hospital experience in 42 yrs of my life and I was very nervous especially hearing all the bad reviews about West Valley. I learned that you can t always believe what you hear and you have to give people and businesses another chance. My experience was so great I didn t want to be discharged. Thank you so much West Valley Hospital! Tanya~

4
★★★★☆

Recently, I went to West Valley for major surgery and I must say that the team on the 3 rd floor Ashley, Carolyn, Elva and others took very good care of me. This was my first hospital experience in 42 yrs of my life and I was very nervous especially hearing all the bad reviews about West Valley. I learned that you can t always believe what you hear and you have to give people and businesses another chance. My experience was so great I didn t want to be discharged. Thank you so much West Valley Hospital! Tanya~

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I had my baby at West Valley Hospital on 1/13/2011 and everything went very smooth. The hospital was very clean and quiet. I was very nervous and scared about the entire c section procedure but after seeing that the staff was very friendly and caring, I felt more calm and comfortable. The anesthesiologist was very good at explaining the details of the procedure and my OB doctor did a great job of delivering my beautiful, healthy baby boy.

The nurses from the delivery room (Ashley) and the post partum room (Renee, Michelle, Evelyn and Pam) were extremely nice, caring, and helpful. I would definitely recommend West Valley to all expected mothers.

5
★★★★★

I had my baby at West Valley Hospital on 1/13/2011 and everything went very smooth. The hospital was very clean and quiet. I was very nervous and scared about the entire c section procedure but after seeing that the staff was very friendly and caring, I felt more calm and comfortable. The anesthesiologist was very good at explaining the details of the procedure and my OB doctor did a great job of delivering my beautiful, healthy baby boy.

The nurses from the delivery room (Ashley) and the post partum room (Renee, Michelle, Evelyn and Pam) were extremely nice, caring, and helpful. I would definitely recommend West Valley to all expected mothers.

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I would not recommend working at this hospital. West Valley does not encourage diversity and their management leaders suck. If your not white or literally "friends with management" you have no chance. Shame on you West Valley.

1
★☆☆☆☆

I would not recommend working at this hospital. West Valley does not encourage diversity and their management leaders suck. If your not white or literally "friends with management" you have no chance. Shame on you West Valley.

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Human resources is horrible !!!

I applied for a position, HR contacted me telling me they would call me back to schedule an interview within two weeks.

After waiting day after day, I decided to call them.

They said they already interviewed for the position and I was not able to interview.

What Happened to "Embracing their Employees"???

West Valley Hospital has a good reputation to give people high hopes and smack you right in the face and laugh about it.

Thank you West Valley Hospital, you really respect your prospective employees.

1
★☆☆☆☆

Human resources is horrible !!!

I applied for a position, HR contacted me telling me they would call me back to schedule an interview within two weeks.

After waiting day after day, I decided to call them.

They said they already interviewed for the position and I was not able to interview.

What Happened to "Embracing their Employees"???

West Valley Hospital has a good reputation to give people high hopes and smack you right in the face and laugh about it.

Thank you West Valley Hospital, you really respect your prospective employees.

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0 out of 1 people found this review helpful.

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5/27/09. Last week my 81 year old father was taken by ambulance to West Valley Hospital in Goodyear AZ. Since I work in a city quite a distance away, he was at the hospital for 2 hours before I arrived. When I did arrive, he said he had been calling for a nurse since he arrived and he was freezing. He was wearing shorts and and unbuttoned short sleeve shirt. He did not have a blanket nor a pillow. I had to ask twice within a 15 minute period before someone came in. An hour later a staff person came in and asked to see my Dad's hospital ID bracelet. He did not have one. When I asked her to follow up she refused and said that was the responsibility of Registration. The lack of care, professionalism and compassion was appalling.

0
★☆☆☆☆

5/27/09. Last week my 81 year old father was taken by ambulance to West Valley Hospital in Goodyear AZ. Since I work in a city quite a distance away, he was at the hospital for 2 hours before I arrived. When I did arrive, he said he had been calling for a nurse since he arrived and he was freezing. He was wearing shorts and and unbuttoned short sleeve shirt. He did not have a blanket nor a pillow. I had to ask twice within a 15 minute period before someone came in. An hour later a staff person came in and asked to see my Dad's hospital ID bracelet. He did not have one. When I asked her to follow up she refused and said that was the responsibility of Registration. The lack of care, professionalism and compassion was appalling.

Pros: Two physicians presented as professional

Cons: Lack of care, compassion and professionalism by RN staff

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nice and the cna's great I meen the hardest job in the hospital and they work it. They are constantly smiling and have a very helpfull attitude. I reccomend them.

3
★★★☆☆

nice and the cna's great I meen the hardest job in the hospital and they work it. They are constantly smiling and have a very helpfull attitude. I reccomend them.

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I would like to say that my stay was plesant but everything since has been a nightmare. First, they assign you a person to your account there at the hospital. Second, you never receive a "invoice" from the hospital it is sent from the billing company and if you have any questions these people can't help you but they can send you a copy of the invoice, that's it. Third, there is a seperate company yet that takes the automatic payments. Now, keep in mind that none of these people are on the same page and they can't see each other's screens. So, if you have an issue and you discuss and come to a conclusion with your account person - do not take what they say as "correct information" because they can't see all of the billing screens. And billing can't help you because they can't see all of the automatic payment screens. And the automatic payment people can't help you because they can't see your account. So really, they will just keep charging you and charging you - Not recommended at all!!

The staff that helped with my stay was nice but it was not worth the headache of everything to come.

0
★☆☆☆☆

I would like to say that my stay was plesant but everything since has been a nightmare. First, they assign you a person to your account there at the hospital. Second, you never receive a "invoice" from the hospital it is sent from the billing company and if you have any questions these people can't help you but they can send you a copy of the invoice, that's it. Third, there is a seperate company yet that takes the automatic payments. Now, keep in mind that none of these people are on the same page and they can't see each other's screens. So, if you have an issue and you discuss and come to a conclusion with your account person - do not take what they say as "correct information" because they can't see all of the billing screens. And billing can't help you because they can't see all of the automatic payment screens. And the automatic payment people can't help you because they can't see your account. So really, they will just keep charging you and charging you - Not recommended at all!!

The staff that helped with my stay was nice but it was not worth the headache of everything to come.

Pros: Polite staff

Cons: Billing system - not worth the headache of going here

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I have taken my daughter to the er after months of her physician telling us nothing was wrong with her. The ER physician was brilliant and figured out she had pyelonephritis. Everyone was very helpful and knowledgable. The nurses were fabulous and very caring. As far as the review saying his mom laid in a room for hours with the doors open after she passed away.... at least they didn't put her in a dirty utility room like Boswell Hospital does. I have nothing but good things to say about West Valley hospital. Give them a break! They do better than most hospitals in the Valley!!!!

5
★★★★★

I have taken my daughter to the er after months of her physician telling us nothing was wrong with her. The ER physician was brilliant and figured out she had pyelonephritis. Everyone was very helpful and knowledgable. The nurses were fabulous and very caring. As far as the review saying his mom laid in a room for hours with the doors open after she passed away.... at least they didn't put her in a dirty utility room like Boswell Hospital does. I have nothing but good things to say about West Valley hospital. Give them a break! They do better than most hospitals in the Valley!!!!

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0 out of 1 people found this review helpful.

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Fantastic, dedicated service and attention to my son by doctors and nurses alike. He was being constantly observed and attended to. I had and have been kept abreast of every little detail of his care and recovery. I would recommend this hospital to anyone.

2
★★★★★

Fantastic, dedicated service and attention to my son by doctors and nurses alike. He was being constantly observed and attended to. I had and have been kept abreast of every little detail of his care and recovery. I would recommend this hospital to anyone.

Pros: Dedicated and caring doctors and nurses

Cons: Can't think of any

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WARNING, THIS MEDICAL FACILITY IS INCAPABALE OF DOING ANY TASKS HARDER THAN CHANGING A LIGHT BULB...no joke. My mom went in for a check up, and I went back 20 mins to look for her and they said she wasn't there, so I searched and searched for four hours only to find that they gave her some medicine that caused her to suffer an allergic reaction.

After three months, she was taken there again where she sadly passed, and for almost six hours they had her body lying in a room with the doors all open, What in the hell was that?!?!?!

PROS: if your suicidal, best place to go.
CONS: unknowledged and under staffed

1
★☆☆☆☆

WARNING, THIS MEDICAL FACILITY IS INCAPABALE OF DOING ANY TASKS HARDER THAN CHANGING A LIGHT BULB...no joke. My mom went in for a check up, and I went back 20 mins to look for her and they said she wasn't there, so I searched and searched for four hours only to find that they gave her some medicine that caused her to suffer an allergic reaction.

After three months, she was taken there again where she sadly passed, and for almost six hours they had her body lying in a room with the doors all open, What in the hell was that?!?!?!

PROS: if your suicidal, best place to go.
CONS: unknowledged and under staffed

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1 out of 1 people found this review helpful.

 

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