Major Jewelers

★☆☆☆☆

About Major Jewelers

Hours
Mon. - Sat. 10am - 9pm;Sun. 11am - 7pm

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Came in the other day to see about selling some gold pieces. I asked Steven, and I wanted to make sure there would be no marks if he were to test the gold. He procedes to take a sandpaper block and starts working away at both pieces and does the acid test on them. I was offered a fair price, but the ring and chain were clearly marked and damaged! The marks were so large and noticeable I asked him how he could hand it back to me like that? The ring had a huge scuff and stain on in about 3/4 of an inch long. When I confronted him about this he said he was colorblind. Even color blind people can see scratches.
I waited 30 minutes or so while he helped another customer (that came in after me BTW)
Needless to say, the white gold ring was buffed out, removing the rhodium finish on the shank, and is yellow on the bottom now. Thanks again man. YOU'RE A ROOKIE!!
And you had the audacity to try to charge me for the repair?
I've had a watch battery replaced there in the past by an older gentleman, and was satisfied with the service and price. That is the only reason why I came here first to get the gold tested.
I'll be sure to tell everyone else I know.
Thanks for reading.

1
★☆☆☆☆

Came in the other day to see about selling some gold pieces. I asked Steven, and I wanted to make sure there would be no marks if he were to test the gold. He procedes to take a sandpaper block and starts working away at both pieces and does the acid test on them. I was offered a fair price, but the ring and chain were clearly marked and damaged! The marks were so large and noticeable I asked him how he could hand it back to me like that? The ring had a huge scuff and stain on in about 3/4 of an inch long. When I confronted him about this he said he was colorblind. Even color blind people can see scratches.
I waited 30 minutes or so while he helped another customer (that came in after me BTW)
Needless to say, the white gold ring was buffed out, removing the rhodium finish on the shank, and is yellow on the bottom now. Thanks again man. YOU'RE A ROOKIE!!
And you had the audacity to try to charge me for the repair?
I've had a watch battery replaced there in the past by an older gentleman, and was satisfied with the service and price. That is the only reason why I came here first to get the gold tested.
I'll be sure to tell everyone else I know.
Thanks for reading.

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